Reviews at tripadvisor.com were helpful in my decision to stay at this hotel for one night on our way to Cincinnati from eastern Ontario. This was the first time staying in Syracuse. Had originally planned to stay at one of the area Hampton Inns (usually have had good luck with that chain in Cortland, NY and in Pine Grove, PA), but I had second thoughts after reading some of the reviews here.
Given that our last few hotel experiences in PA and NY states haven't been that great (Hampton Inns notwithstanding), I was pleasantly surprised by the value that Cresthill Suites provided. Nice, clean kitchen prep area with stove, microwave, fridge and mini-dishwasher. We ordered in pizza, using menus supplied by front desk (there are more in the business center - where you can print for free). Minimal set of dishes, so if you're planning on staying in the area for a few days, bring your own disposable plates, cutlery etc, or see if front desk wil supply more.
Thought the basket of complimentary snacks - fruit snack bar, m/w popcorn, pretzels, cookies and complimentary sodas and water botter were a nice touch.
For internet access, you'll need to get a hook up cable from the front desk.
Lots of tv channels. Our suite had tvs in both sofa area and bedroom. Nice, large bathroom that was very clean. Small sink/counter area, but sufficient for 2 people. Great shower withg great water pressure. Bathroom is directly off the bedroom. Great king size bed, crisp sheets.
When booking rooms on their site, be sure to read room details carefully. Some rooms only have 1 tv, being in the sofa/living area and not in the bedroom. Those types of suites may be bigger and a higher rate.
Breakfast was typical continental fare - bagels, cereal, scrambled egg patties?!, bacon (delicious - cooked well, but not crispy burnt), fresh fruit salad, yogurt, fruit juices, coffee. Didn't see a waffle maker. Tables are adorned with fresh cut flowers - a nice refreshing touch.
There is a small area where you can purchase cold drinks and food items, including Stouffers. As well, there are various personal sundry items available for purchase.
A list of videos that may be borrowed is posted in this food area, most are family fare rated G & PG, a few PG-13 & R..As well, there is a bookcase with books for your reading pleasure, and a couple of board games for kids.
Didn't use the exercise room or laundry facilities, but they looked clean and in good condition.
Our rate was $79 plus approx. $10 tax for a Friday night booking directly through their website. Just be sure when you check in and they have you sign the rental agreement that you check the rate (they don't tell you it and it's not prominent on the page). My bill at checkout was at the $119. rate plus tax. They adjusted it without any fuss when I showed the printout of my reservation confirmation.
All in all we were pleased with our experience and would stay there again, even at the $119 rate. It was clean, quiet (we were away from the front lobby) and I didn't hear people in the hallways.
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- Also Known As:
- Cresthill Suites Syracuse Hotel East Syracuse
- Cresthill Hotel East Syracuse
- Cresthill Hotel Syracuse