This was my first stay at a DoubleTree brand as a HHonors elite member which has convinced me to consider DoubleTree brand for all my future stays. This was my 5th Hilton property stay within a 1-week period and DoubleTree Syracuse was the #1 experience among the others I've visited.
Check-in experience was one of the more memorable ones with their complementary signature chocolate chip cookie. (It's warm!) Upon arrival of room, dim lighting was set with classical music playing in the background as a welcome (Fantastic!) Personalized letter in room acknowledging visit was a nice gesture. Room is spacious - we loved the color scheme choice of this property - earthy and warm colors. Bathroom size was good, clean and hot water was working fine. Did not experience internet connectivity issues as others stated.
We also visited the bar during this stay with a party of four. The hostess was attentive and provided excellent service. We stayed past 2am, not sure what the closing time is, but the hostess was there till the very end.
Only criticism I have for this property is their elevators. They have one on each end which in my opinion is a long walk from the lobby. The elevators are small and boy it is chilling COLD to ride for some reason. Fixing the elevator heating issue would earn my all time #1 favorite hotel.
- Official Description (provided by the hotel):
- Our full-service hotel in Syracuse, New York, is situated in a corporate park just off the New York State Thruway and is only ten minutes from downtown and Syracuse University. Take the complimentary shuttle to Syracuse Hancock International Airport.Our rooms and suites offer modern decor with complimentary WiFi throughout. Relax in the courtyard area with seating, plus enjoy the heated, indoor pool with a whirlpool spa and the heated, outdoor pool with a sundeck. Dine at Regatta Bar & Grille, offering cocktails and light food. Our hotel in Syracuse, New York also offers room service, a complimentary 24-hour fitness center, complimentary 24-hour business center and a self-service pantry. Host a meeting in 12,000 sq. ft. of event space including two ballrooms and two boardrooms capable of hosting up to 500 people. ... more less
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- Also Known As:
- Doubletree Hotel East Syracuse
- Doubletree East Syracuse
- East Syracuse Doubletree