When I stay in Syracuse, I normally stay at the HGI. However, since this was a late booking, the DoubleTree ended up offering the best price of the Hilton Family of hotels in the area.
It was nice to be greeted with the signature chocolate chip cookie, however, it was a disappointment for me because they are actually chocolate chip and walnut cookies.
We noticed immediately that the hotel was quite loud and buzzing. We learned from one of the staff that there were four weddings at the hotel that weekend, plus a car show in the area, so the hotel was quite busy. We were grateful that this noise did not carry into our room.
When we arrived in our room, we noted that there was only one luggage rack. We called and requested a second one, but the front desk said they didn’t have any extras. That was rather inconvenient.
I was, however, pleased that we were provided with two bottles of water and one chocolate bar, because I am a Hilton HHonors member. The chocolate bar by Astor Chocolate, however, was a disappointment because it was dry and crumbly.
The room was very nice. The beds were comfortable, with quality linens. We also really liked the Citron bath products by Crabtree and Evelyn provided in the bathroom.
I would consider staying there again, if the price was right.
- Official Description (provided by the hotel):
- Our full-service hotel in Syracuse, New York, is situated in a corporate park just off the New York State Thruway and is only ten minutes from downtown and Syracuse University. Take the complimentary shuttle to Syracuse Hancock International Airport.Our rooms and suites offer modern decor with complimentary WiFi throughout. Relax in the courtyard area with seating, plus enjoy the heated, indoor pool with a whirlpool spa and the heated, outdoor pool with a sundeck. Dine at Regatta Bar & Grille, offering cocktails and light food. Our hotel in Syracuse, New York also offers room service, a complimentary 24-hour fitness center, complimentary 24-hour business center and a self-service pantry. Host a meeting in 12,000 sq. ft. of event space including two ballrooms and two boardrooms capable of hosting up to 500 people. ... more less
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- Also Known As:
- Doubletree Hotel East Syracuse
- Doubletree East Syracuse
- East Syracuse Doubletree