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“Home away from home”

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Holiday Inn Express Hotel & Suites Dewitt (Syracuse)
Ranked #8 of 19 Hotels in East Syracuse
Certificate of Excellence
Raleigh, North Carolina
1 review
“Home away from home”
Reviewed September 29, 2011

We retired to Raleigh NC from Syracuse NY but come home for family visits and have found the Holiday Inn Express to be a great place to stay. We usually come to Syracuse for a week at a time and used to stay at other hotels in the area but have found the Holiday Inn to be in a convenient location,the staff has always been great and the rooms are quiet, clean and the amenities excellent . After staying in other hotels in the area I would give the Holiday Inn a 5 star review in comparison.

  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Thomas M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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248 reviews from our community

Traveler rating
    152
    69
    19
    5
    3
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (48)
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English first
Orchard Park, New York
Level 6 Contributor
199 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed September 27, 2011

Stayed here for Le Moyne College family weekend and really just thought it was ok, not as good as we expected based on the reviews we read prior to our stay. Our air conditioning unit did not maintain the room at a cool temp even when we turned it down very low. Additionally we could hear hallway noise, the room did not seem very soundproof, and the air conditioner fan rarely ran and that was the only time it seemed we did not hear the hallway noise. The maid knocked on our door at 9am on check out day to see if she could start cleaning! The mattress nothing special comfort wise. Business center was also overly hot, no air conditioning in there either. Good location, excellent breakfast, clean room, clean building - would be the high points.

  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank snowfall1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knoxville, Tennessee
1 review
Reviewed September 25, 2011

Recently stayed here for 3 nights. Our activities were on the east side of Syracuse, so the hotel location was very convenient. King suite was roomy and spotless, and the staff were pleasant and helpful. We didn't use the pool, but it was nice-looking. Breakfast was fine, and the service there was great. I discovered a week after we checked out that I had left clothes in the dresser. I called the Housekeeping manager, and the clothes had been turned in by the staff. I received them in the mail several days later. Absolutely would stay again.

Room Tip: King suite was spacious.
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  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Char312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clarence, New York
Level 5 Contributor
77 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed September 17, 2011

Been here 5 times in the last couple months on business and will keep coming back. The staff and management are excellent; rooms are very clean and in perfect shape. Within one mile of all the major chain restaurants and shopping. Price is lower than other hotels in the same category, can't go wrong here.

  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Rooms
    • Service
Helpful?
1 Thank IReviewer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mass
Level 3 Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 12, 2011

We stayed 1 night on travel home to Boston. Family of 5 was a tight fit into a 'suite' room, but it was fine for 1 night. Beds were comfortable, but not the sleeper sofa - daughter complained about the bar in her back. Fire alarm went off around 11 pm - false alarm. The pool was small, but nice. Fine for kids after a day in the car. the hotel was clean and the breakfast was fine. Lots a dinner options a short drive away. Would stay again.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
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    • Service
Helpful?
Thank Tygargabo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Queens, NY
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 8, 2011

Stayed here while visiting NY State Fair & Syracuse University. Nice clean, friendly hotel. A bit out of the way from the Fair, but close enough to all highways to get there in 10-15 mins and very close to Erie Blvd where all the restaurants and shopping areas are located. Complimentary breakfast was a good deal for families on the go. They close down breakfast promptly @ 10AM, so if you wake up late, you might miss it if you don't get down there by 9:45AM. Greeted with a fnice fresh baked cookie upon check-in. Nice touch.

Room Tip: Sign up for to be a Priority Member so you can be acknowledged with a welcome goodie bag upon check...
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  • Stayed September 2011, traveled with family
    • Value
    • Sleep Quality
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    • Service
Helpful?
Thank Cmoyboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level 3 Contributor
16 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 5, 2011

I stay at this hotel on an average twice a month for business. I have never had a negative experience. The rooms are very clean and the beds are super comfortable. There is a great complimentary breakfast which far exceeds any other I've encountered, pancakes,eggs, cereal, cinnamon rolls, juice, fruit, yogurt it's all here. The staff is wonderful as well. Deanna and Beth always welcome me back and always make sure everything is perfect during my stay. Of all the hotels I stay in while traveling for work this is far and away the best I've found,

  • Stayed August 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank VioletTree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Dewitt (Syracuse)

Property: Holiday Inn Express Hotel & Suites Dewitt (Syracuse)
Address: 5908 Widewaters Pkwy, East Syracuse, NY 13057-3088
Phone Number:
Location: United States > New York > Finger Lakes > East Syracuse
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in East Syracuse
#5 Business Hotel in East Syracuse
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Dewitt (Syracuse) 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
American English ... more   less 
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Holiday Inn Express Hotel And Suites Dewitt (Syracuse)

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