My family and I stayed for two nights. The hotel is fine - the Embassy Suites that I have stayed in all have good-sized rooms and ok amenities. This one is no exception. The staff I dealt with were very friendly and seemed eager enough to please, and the breakfast was good.
But, two big issues - one, I have noticed that Embassy Suites are overrun with loud groups - teams, parties, etc. and this one was VERY loud well into the night. The layout of the hotel doesn't help, as the open atrium carries sounds up to the rooms. If you need someone to sleep on the fold-out couch in the outer room, the noise can be a real problem.
Two, the pool was sub-par. It was freezing cold (the hot tub was about the right temperature for a swimming pool), and though we kept being told that it was warming up, it was really cold all weekend. Also, those people who were there were really badly behaved and I never saw anyone from the hotel even cruise through to check on things.
Overall, I think it's an ok hotel, but I saw a review mention going there for a romantic getaway, and I can't imagine that it was too romantic unless they caught it on a much quieter weekend than we did!
- Official Description (provided by the hotel):
- All suite property featuring spacious two-room suites, complimentary full cooked-to-order breakfast and complimentary beverages and snacks at our complimentary evening reception. The hotel is conveniently located off the New York State Thruway (i-90) at Exit 35 and Carrier Circle, just minutes from Downtown Syracuse, Hancock International Airport, Syracuse University, LeMoyne College and Destiny USA. Many outdoor recreational activities are available including Onondaga State Park, beaches and public golf courses. ... more less
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- Also Known As:
- Embassy Suites Syracuse
- Embassy Suites East Syracuse
- East Syracuse Embassy Suites