My husband and I booked the Kurbits Cottage. Upon arrival the cottage reeked of dogs and musty linens and towels. We asked to be relocated and were accommodated nicely to a room inside the main hotel. The Josef Frank room is cute and cozy, however, extremely noisy and the linen and towel smell persisted. Definitely this hotel has a laundry issue. No matter where we were, the towels were disgusting to use. On the up side, the breakfast including the French Press coffee was delicious and service excellent. The Living Room in the evening is cool and hip, we enjoyed wine at the bar. Just as the Maidstone began to grow on us, we forgave the smelly towels and noise...upon departure, as we were packing up I could not find my Hermes belt! We turned our bags and the room upside down to no avail. The only other people in the room were two Housekeeping girls. When I approached Randy, the manager, she said a belt "would not walk away" yet quickly defended her housekeepers without ANY investigation. My husband suggested a police report be filed and Randy proceeded to give us directions to the police station! We left with absolute disgust and felt violated. It is evident that this hotel has a THEFT problem as I am not the only one reporting a missing item yet Randy keeps her head in the sand. LOCK UP ALL OF YOUR VALUABLES if you stay here!!
- Official Description (provided by the hotel):
- From the moment you arrive at The Maidstone boutique hotel, just a short drive from New York City, you will be welcomed as a friend. Located in the storied East End of Long Island, The Maidstone Hotel in East Hampton offers superior style, natural beauty and fine living. We invite you to discover all the unique nooks of our Long Island retreat: from the chic comfort of our lounge, our glorious garden, and our cozy rooms, to the pure, natural flavors of our cuisine while every whim is satisfied by impeccable service that is always gracious and never pretentious. ... more less
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- Also Known As:
- c/o The Maidstone Hotel East Hampton
- The Maidstone Hotel East Hampton, Hamptons, NY