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“awesome staff”

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Fairfield Inn & Suites Albany East Greenbush
Ranked #2 of 4 Hotels in East Greenbush
Certificate of Excellence
Reviewed November 25, 2013

we stayed for the first time and were just blown away by the friendly staff.breakfast was pretty good.we stayed on the first floor..not recommended if you want to rest...i think it was only because a big group of boys (a team of some sort) that checked in.the room was very clean.toni was a doll and brought us toothpaste and lotion since we forgot ours.the only problem i encountered was the fact that the hotel is set back off the main street and we drove by the entrance twice when coming back from our family day.we will definitely stay here again if we return to this area!great job fairfield inn!

  • Stayed: November 2013, traveled with family
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Thank sammy j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
csampone, General Manager at Fairfield Inn & Suites Albany East Greenbush, responded to this reviewResponded December 2, 2013

Dear Valued Guest,

I want to personally reach out and thank you for taking the time to provide us with your feedback. I am delighted to hear that you enjoyed yourself while staying with us, and most importantly I am even more delighted to hear that our staff made such a good impression on you. It is comments like yours that really go along way with our staff. With that said, I will make sure to pass along your comments at our next staff meeting. We will look forward to seeing you again soon.

Sincerely,

Chris Sampone
General Manager
124 Troy Road
East Greenbush, NY 12061
Phone: (518)-477-7984 ext. 178
Fax: (518)-477-2832

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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160 - 166 of 320 reviews

Reviewed November 22, 2013

We stay at the Fairfield whenever we visit family in the area. It is a great value. All the staff were polite and friendly. The breakfast was very good. Everything was fresh-they even make waffles while you wait. The room was comfortable and clean.

Room Tip: We chose a King size bed because it was the same rate as queen.
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  • Stayed: November 2013, traveled as a couple
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Thank Julia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
csampone, General Manager at Fairfield Inn & Suites Albany East Greenbush, responded to this reviewResponded December 2, 2013

Dear Valued Guest,

I want to personally reach out and thank you for taking the time to provide us with your feedback. I am delighted to hear that you enjoyed yourself while staying with us at the Fairfield Inn East Greenbush. We will look forward to seeing you again next time you are in town

Sincerely,

Chris Sampone
General Manager
124 Troy Road
East Greenbush, NY 12061
Phone: (518)-477-7984 ext. 178
Fax: (518)-477-2832

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 8, 2013

Staying at this hotel has been just like being home. People have been helpful and extremely pleasant,going above and beyond. Rooms were clean and beds were heaven to sleep on. Can't say enough about how nice ALL the employees(not just the front desk) are to customers. Will be Back, Booked our summer stay while here. Bravo Fairfield Inn!!!!!!

  • Stayed: November 2013, traveled with family
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Thank margaret g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
csampone, General Manager at Fairfield Inn & Suites Albany East Greenbush, responded to this reviewResponded December 2, 2013

Dear Valued Guest,

I want to personally reach out and thank you for taking the time to provide us with your feedback. I am delighted to hear that you enjoyed yourself while staying with us at the Fairfield Inn East Greenbush. It is always nice to hear that our associates are going out of there way to make our guests feel like they are at home while staying with us. We will look forward to seeing you again soon.

Sincerely,

Chris Sampone
General Manager
124 Troy Road
East Greenbush, NY 12061
Phone: (518)-477-7984 ext. 178
Fax: (518)-477-2832

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 7, 2013

We stayed here on our way to Maine a few weeks ago and were very happy with the service from the Staff, Michael R is a very nice guy and made sure we were happy with our room and had no problem bringing us extra towels, The rooms are very clean the beds are super comfy and guess what they use king sized pillows on king size beds, Cracker Barrel and Denny's are just outside the hotel if you want something to eat, It's great to have such a nice to place to stay right off the highway, We will be staying here from now on when we are heading to New England,

  • Stayed: October 2013, traveled as a couple
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Thank NicolaLMyers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
csampone, General Manager at Fairfield Inn & Suites Albany East Greenbush, responded to this reviewResponded December 2, 2013

Dear Valued Guest,

I want to personally reach out and thank you for taking the time to provide us with your feedback. I am delighted to hear that you enjoyed yourself while staying with us at the Fairfield Inn East Greenbush. We will look forward to seeing you again soon.

Sincerely,

Chris Sampone
General Manager
124 Troy Road
East Greenbush, NY 12061
Phone: (518)-477-7984 ext. 178
Fax: (518)-477-2832

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 29, 2013

Passing through en route to Cape Cod and we picked this hotel for its location. Perfect. Just 30 seconds off the highway. Friendly and professional staff met all our needs. They even changed our pillows upon arrival to provide non-feather pillows. Very accommodating. Buffet breakfast was excellent with lots of healthy choices.

  • Stayed: October 2013, traveled as a couple
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1  Thank GuinnessBoy1950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 25, 2013

The hotel was very clean, and quiet. Very nice people working there, helpful and giving you restaurant & mall suggestions, there was breakfast with a nice lady cooking waffles. We stayed five days for business. At that price it was a very good deal.

Stayed: October 2013, traveled on business
Thank Josee M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 23, 2013

We visit our children in college in the area. The hotel is reasonably priced, very clean and comfortable. Temperature control in each room, WiFi, Continental Breakfast, staff very friendly and helpful, rooms are cleaned/beds made each day. It is just right for our hectic schedule when we visit the colleges. Ended up joining Marriot Rewards, also very worth it! Highly recommend if you are looking for a safe, clean, comfortable place to stay for an overnight or a few days. There is a Cracker Barrel and Denny's in the same complex as the hotel within walking distance. Ample parking. Also the Sports Grill up the road is excellent. The Sports Grill is right next to the Hilton Express up the road.

Room Tip: No Bad Rooms. We have stayed on the first floor several times and never experience issues with nois...
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  • Stayed: October 2013, traveled as a couple
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Thank RosaAnna W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Albany East Greenbush

Address: 124 Troy Rd, East Greenbush, NY 12061-1025
Phone Number:
Location: United States > New York > East Greenbush
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in East Greenbush
Price Range: $111 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Albany East Greenbush 2.5*
Number of rooms: 105
Official Description (provided by the hotel):
The newly-renovated Fairfield Inn & Suites Albany East Greenbush is ranked #1 on TripAdvisor and is minutes from downtown Albany, as well as the Empire State Plaza, Times Union Center & Palace Theater. Our public spaces and guest rooms are completely renovated, as of Summer 2016. New to our hotel are studio suites, a 24-hour fitness center, expanded breakfast room featuring Fairfield Inn's new hot breakfast selection and a 24-hour Corner Market. Albany International Airport is a 20 minute drive. We're also located minutes from RPI and HVCC, as well as near corporations like CSC, Regeneron, NYISO, Pitney Bowes & Rensselaer Tech Park. Less than an hour away, check out Saratoga Springs, the Berkshires or Lebanon Valley Speedway. Local shopping is close by at Crossgates Mall, Colonie Center and downtown Troy. Enjoy complimentary WiFi & parking. Our free breakfast includes eggs, breakfast meat & oatmeal in addition to cereal, yogurt & juices. Coffee is offered free in the lobby 24 hours a day. ... more   less 
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Also Known As:
Fairfield Inn Albany East Greenbush Hotel East Greenbush
Fairfield Inn East Greenbush
Fairfield East Greenbush
East Greenbush Fairfield Inn

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