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“Nice, great airport location, clean!”

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Comfort Inn LaGuardia Airport - 83rd St
Ranked #5 of 12 Hotels in East Elmhurst
Reviewed January 2, 2014 via mobile

Great hotel for the LaGuardia traveler. Super close to the airport, very clean although small rooms, air conditioning was working great, comfortable beds. Parking was conveniently located behind the hotel. Wifi worked great. Would definitely stay again.

  • Stayed: September 2013
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Thank Mianne109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortInnLaGuardia, Manager at Comfort Inn LaGuardia Airport - 83rd St, responded to this reviewResponded February 20, 2014

Thank you so much for your wonderful review. We are very happy that your stay was satifactory at our hotel.

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Reviews (166)
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104 - 110 of 166 reviews

Reviewed December 13, 2013

Our flight was cancelled at LaGuardia due to snow. We were already at the gate waiting and were told at 2:00 pm that we would have to stay the night. I found the Comfort Inn on line and called. They were great! They had the shuttle pick us up within 20 minutes. Our luggage was gone so the provided us with essential toiletries. Very courteous and helpful staff. Room was nice and clean. No problems at all. We would stay again if we needed one night close to the airport.

  • Stayed: December 2013, traveled as a couple
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Thank Victor W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortInnLaGuardia, Manager at Comfort Inn LaGuardia Airport - 83rd St, responded to this reviewResponded February 20, 2014

Thank you so much for your wonderful review. We are very happy that your stay was satifactory at our hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 11, 2013

Was told shuttle wasn't available due to flooding, resulting in one angry cabby who had such a short haul. Got to hotel to find no flooding and employees and shuttle standing idle. Lazy. Uncaring. Apparently don't understand word of mouth experiences.

Stayed: November 2012, traveled with family
3  Thank Scooter529
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiren1811, General Manager at Comfort Inn LaGuardia Airport - 83rd St, responded to this reviewResponded October 22, 2013

Dear Valued Guest:

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Yes, last year after the hurricane hit NYC there was a shortage of gas which we were limited to just make our runs in the morning for drop ups, we are very sorry for the inconvenience but when mother nature hit us we just have adjust and we were trying to get our guest to the Airport in the morning and sacrifice the pick ups due to the gas shortage.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Property CHI
Carlos Lindao
Comfort Inn LaGuardia Airport
718-779-1100

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Reviewed October 4, 2013

This a small but clean Comfort Inn. I was only there for an overnight stay to catch a flight to Bermuda the next day. It is smaller than the average Comfort Inn for sure. We were on the second floor with a view of the parking lot. Not a great view but it was quiet and with the windows closed you didn't hear much airport noise even though it is very close to LGA. It doesn't have much room to move around but there was enough room to store our suitcases. The bathroom is also kind of tight but was clean and had plenty of hot water. The mirror gets foggy very quick so I would leave the door cracked open. The bed is actually comfortable and the TV was okay as well. The continental breakfast is okay. The waffles were good at least. The shuttle was very efficient and I guess we were lucky since we left at 11am when the shuttle was still running. The front desk people were not very talkative but they were polite and we were checked in quickly without any problems. This isn't as luxurious as most Comfort Inn but it works fine for short stays when you want to be close to LGA.

Room Tip: Higher floors facing parking lot are quieter with less road noise.
  • Stayed: June 2013, traveled as a couple
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Thank Dustinmc24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiren1811, General Manager at Comfort Inn LaGuardia Airport - 83rd St, responded to this reviewResponded October 22, 2013

Dear David,

We would like to thank you for taking the time to complete our on-line survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

Thank you so much for your business and we look forward to seeing you in the future.

Kind Regards,

Property CHI
Carlos Lindao
Comfort Inn LaGuardia Airport
718-779-1100

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Reviewed August 26, 2013

Good: This is a decent Comfort Inn for an overnight stay very close to LGA. Located in a short block between 23 Ave. and Astoria Blvd, the location is directly under a flight path to a runway. With windows closed and A/C on, noise is not a problem. Rooms are on the small side, but comfortable with standard Comfort Inn amenities. The continental breakfast includes waffles, sausage, overcooked bacon, and an East Asian variant of fried eggs. The location is a block away from 82nd St. bus stops, where, depending on schedule, you can go to LGA terminals, the Jackson Heights #7 subway, and the Astoria Blvd. N and W elevated lines.

Bad: This hotel is not a good place to plan visits and tours of Manhattan. Although possible, public transportation from here is cumbersome and time consuming. In addition, the availability of restaurants in walking proximity close to the hotel is very limited, and the neighborhood raises some safety concerns when walking about at night. The hotel's shuttle pickup service to/from LGA is unreliable, and unavailable in the late evening and very early morning. Taxi service from LGA to the hotel is very expensive ($20) considering the short distance, and Manhattan-based drivers will have difficulty finding this close-by establishment. Getting a cab from the hotel to LGA will be close to impossible, although one could try taking a city bus to LGA.

Churtzpah: The hotel is right next to the Enterprise Car Rent station for LGA. One could take the Enterprise pick-up from LGA terminals, get off at the rental office, and walk next door to the hotel.

  • Stayed: August 2013, traveled as a couple
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Thank djsilversmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiren1811, General Manager at Comfort Inn LaGuardia Airport - 83rd St, responded to this reviewResponded September 5, 2013

Dear Valued Guest

It is our pleasure to welcome you to Comfort Inn LGA. Whether you are traveling on business or pleasure, we know you have a variety of hotels to choose from. We strive to provide you a room that is clean and comfortable, with friendly attentive service at a value conscious price.

If at any time you have a suggestion on how to improve our service to you, please just let us know.

We want you to enjoy every day of every stay so we pledge to your our service guarantee. The professional and friendly staffs at (Hotel Name) are committed to making your stay both enjoyable and comfortable.

Thank you for choosing Comfort Inn LaGuardia Airport again. We trust your stay will be enjoyable and hope that you continue to use our Hotel for your lodging needs in the near future. We look forward to serving you on your next trip. Thank you.

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Reviewed August 10, 2013

Cozy=small
I booked through trip advisor really late one night after my flight got into NY pretty late.
It was kind of an emergency to book, so after everything by JFK was sold out, this place had a smoke free room.
The value wasn't the greatest in terms of cost and the hotel isn't very close to LGA, but it was available.
I didn't get to take advantage of the free wifi as my phone and iPad never quite synced up. I also never did get the continental breakfast.
The room however was clean, rather cozy(tiny) and pretty quiet being right off the front of the hotel. Bathroom was a tight squeeze but again, it offered relief. The bed was actually more comfortable than I thought it would be.
Hotel offers parking for free, but it's a lil tight as well. Decent for a night or two (max) of relief.

  • Stayed: July 2013
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1  Thank Tanda3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiren1811, General Manager at Comfort Inn LaGuardia Airport - 83rd St, responded to this reviewResponded August 13, 2013

Dear Valuable Guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Property CHI
Anil Lala
Comfort Inn LaGuardia Airport
718-779-1100

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Reviewed July 19, 2013

The room was so small, I thought that I would have to stand up to sleep. Very little room for luggage space and the bathroom had not been clearned properly. The reservation desk was manned by an adult man and his young son. We had great difficulty understanding what the adult had to say and the youngster would repeat it for us so that we did understand. The front desk showed no interest in pleasing us with a repeated request concerning the timing of the shuttle to La Guardia. Just the money, please . . . . . . .

Room Tip: As far as I could tell, all the rooms are very, very small.
  • Stayed: August 2012, traveled as a couple
    • Value
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Thank Buckeyesandi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiren1811, General Manager at Comfort Inn LaGuardia Airport - 83rd St, responded to this reviewResponded July 31, 2013

Dear Valuable Guest,

I'm concerned about the problems you experienced at our hotel during your recent visit. I'm writing to thank you for taking the time to bring this matter to my attention.

We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. Consequently, it's disappointing to learn that you're unhappy.

Please accept my sincere apology.

I want you to know that the comments and suggestions we receive from our guests are taken seriously. They tell us what we're doing right, what we're doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated.

Please be assured that the issues you've raised have been addressed, and the appropriate action has been taken.

Again, I want to thank you for taking the time to share your concerns with us.

We look forward to serving your future lodging needs.

Sincerely,

General Manager
Anil Lala

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn LaGuardia Airport - 83rd St

Address: 2345 83rd St, East Elmhurst, NY 11370
Phone Number:
Location: United States > New York > Queens > East Elmhurst
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 12 Hotels in East Elmhurst
Price Range: $128 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn LaGuardia Airport - 83rd St 2.5*
Number of rooms: 57
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Also Known As:
Comfort Hotel East Elmhurst
Comfort Inn LaGuardia Airport - 83rd St New York/East Elmhurst

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