Stayed here for one night before our cruise from Manhattan the next day. Shuttle was great- very prompt pick up from terminal. Check in was no so great. Made my reservation 4 months in advance for a king bed. Gave the gal at the desk (no name tag) my name and credit card. She gave me my room key- room 424. Went up the extremely small elevator and walked down the barren white walls to our room. Opened the door and there were 2 double beds! Went back downstairs. The gal tells us that she is very sorry but they are all out of king rooms (on a Monday night in April). I asked why she did not tell us when she gave us the keys and save us a trip. All she could say what that this was all they had available.
Restaurant is only open for lunch. Breakfast is continental style with nothing hot at all. We asked the attendant where the coffee was, he smirked back to us "Did you not see it on the table when you sat down?" The coffee is in individual caraffe's on every table, but he did not need to be rude. Did not visit the bar as it closed at 10pm and we came in late. We ordered pizza from Giannis and it was delicious!!!
Took the shuttle back to LGA in the AM and took a taxi to the port from there as it was cheaper than the towncar they quoted us at. (Be warned- NYC towncars do not have the same regulations as taxis. They can charge per person, not per trip).
We stayed on the airport side and had no problems with outside noise. The hotel was also very quiet. The carpet is in serious need of a good stretch and the TV only gets 17 channels. 4 of them are not in english. WiFi was actually pretty decent.
When checking in the invoice says to let the front desk know if you do not want a new york times and they will subtract .50. Told the gal in the morning checking out and she looked at me like I was crazy and said the paper is in the basket across the lobby and is included in the rate.
I just really dont think the employees, managers, owners care about the place. They wave everything off and are just plain average.
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- Also Known As:
- Hotel Laguardia Airport
- Laguardia Airport East Elmhurst
- LaGuardia Airport Hotel New York/East Elmhurst