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“excellent Hotel”

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The Villas On Lake George
animorpher
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“excellent Hotel”
Reviewed July 1, 2009

i have been going to the thunderbird every year for the past 13 years with my family. some years we get come with as many as 18 people and 6 hotel room while sometimes it's 9 people with 3 rooms. we have never had a problem with the service at the hotel. the rooms have always been neat and efficiencies have always been stocked. if we ever needed anything the stuff has always been helpful and friendly. it has a great lake side area and is nice when traveling with young children. we like to take out the canoes and rowboats with are included with the stay. if you want to rent a boat the services are available at this hotel. when we have a lot of people up we like to have a BBQ which is always nice. we intend to go back end of this summer or next year. the summer would not be the same without visiting the Thunderbird hotel.

  • Stayed June 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank animorpher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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84 reviews from our community

Traveler rating
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    26
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
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English first
bellmore ny
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 25, 2008

After reading the reviews I was very apprehensive. We had 3 rooms and went with 9 friends. We had a WONDERFUL time. The grounds were beautiful and the staff was incredibly accomodating.Granted it wasn't a luxury room however our room was clean, the AC was fine and it had cable. We spoke to many other satisfied guests who told me they had been coming for years.
Will look forward to returning next year.
Stuart Z

  • Liked — location
  • Stayed August 2008, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank luckypartsclerk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linden,nj
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 22, 2008

We had a large family gathering at the Thunderbird every year for about 6 or 7 years. It got worse every year and finally we moved on to another place. We loved the owners but the problem is they live in California during the off season so nothing is ever done to maintain or improve the place. The last straw was when I laid down on my bed shortly after arriving for our stay and got soaked by urine that had been left behind on the bed by the previous renters child. The housekeepers simply put a clean sheet over the wet mattress and of course it soaked through. There are countless other stories over the years of air conditioning that did not work or was so dirty that air could not get into the cooling coils, refrigerators that did not work, ants and spider webs way up in the corners of the ceilings. They simply want to open up the place and collect the money without having to do much else. We are now enjoying ourselves at The Boulders where we found a permanent place for our annual vacation.

  • Liked — Beach Area is large
  • Disliked — Accomadations
  • Stayed August 2003, traveled with family
    • Value
    • Location
    • Check in / front desk
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    • Business service (e.g., internet access)
Helpful?
Thank tyler1w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Diamond Point hotels

ilanalib
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 15, 2008

Very clean rooms, very friendly owners.
Will be back for more.

  • Stayed July 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank ilanalib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new york
1 review
Reviewed July 7, 2008

Despite reading some pretty awful reviews of Thunderbird Resort and Marina we decided to take a chance and stay here due to the fact that the outside appearance seems very pretty. Once we arrived we saw why people had taken the time to write the awful reviews. The room was in much need of updating. Carpet was dirty, bathroom was old and moldy and desperately needed updating. The air conditioner in the family suite was weak and way too small to effectively cool down the entire unit. There was no phone giving the guests no way to contact the office (except by your own cell phone), the TV had poor reception. When seeing this we were not happy but figured since it was a busy weekend and we already paid for the room and settled in, we'd make the best of it. The following morning we awoke to another problem! The entire kitchen area was infested with hundreds of ants. They were everywhere, even crawling in the clean sippy cups that we had placed on the kitchen counter for our two year old. Upon complaining we were told to wait for the maid which wouldn't be for another couple of hours. We decided to abruptly pack up and get out. The room rate was way too expensive to be dealing with problems of this sort. Always read the reviews about an establishment before staying there and if there are more negative ones than positive, then it must be for a reason. We do not advise you to stay here.

Helpful?
Thank lakegeorgevactioner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 14, 2008

My family and I usually rent 2 private homes on the lake each summer but the houses we rent we're sold. Because we love Lake George we figured we would try to find a place that was reasonable and could accomodate four families. BIG MISTAKE!! We found this place online and our first clue should have been the price, although it was by no means inexpensive. We payed 1250-1500/wk for each family. When we first got there we thought the resort itself was pretty decent with a new pool and very nice lake area. However, there is not much housekeeping or maintenance help although the one young man who is there seems to do EVERYTHING. He was very pleasant and accomodating and an extrememly hard worker. When we first checked out our "house", we we're shocked, I cannot even describe how awful and dirty it was. When we complained, the owner did move us to another house which was just as bad. We figured we would make the best of it and just deal with it until we found mouse droppings in EVERY unit we had (4!!!), there was actually a mouse in the apartment my parents were staying. When we complained we were told it was the country and we have to expect that --I don't think so!!! We tried to find another resort or motel, anywhere else to stay but we couldn't find a thing and because there were so many of us with kids we did not wan't to disappoint them by going home so we stuck it out and made the best of it. To put it the best, it was actually like camping without a tent and we would have been better off at the campground down the road.

  • Liked — the view from the lake
  • Disliked — dirty, dirty dirty!!
  • Stayed August 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank CAVNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 1, 2007

This was the WORST vacation we have ever had!

Two adults and two teen age boys driving 4 1/2 hours to a complete DUMP! Never again will we even think of venturing out to lake George...we are afraid all the places in that area are run down and dumpy like the Thunder Bird.
The website pix were Very MISLEADING and I should have known there would be a problem when they demanded a check in full to clear before the stay...they did not want credit cards...that shows they have many issues!
Why can't these people invest some of their earnings into some upkeep! We had to deal with broken beds....no AC...terrible flies everywhere, musty rooms and filthy bathrooms. Total vacation-nightmare to say the least!

Stay clear or at least stay at the Howard Johnson's in the village...that looked clean and had a nice restaurant...TBird only had a dirty pool, moldy floors and substandard amenities.
The view of the lake was nice but you can get that with just driving by ~ please don't waste your time and money at this out of date-disappointing-so called resort.

Stayed August 2006
Helpful?
3 Thank anafreak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Villas On Lake George

Property: The Villas On Lake George
Address: 3908 Lake Shore Dr, Diamond Point, Lake George, NY 12824-3011 (Formerly Thunderbird Resort & Marina)
Location: United States > New York > Lake George > Diamond Point
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Spa Suites Swimming Pool
Hotel Style:
Ranked #9 of 9 B&Bs / Inns in Diamond Point
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — The Villas On Lake George 2.5*
Number of rooms: 30
Official Description (provided by the hotel):
Lakefront family friendly Resort, onsite marina, onsite spa services, onsite cafe. Groups, reunions ... more   less 
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Also Known As:
Thunderbird Resort And Marina
Thunderbird Resort & Marina Hotel Diamond Point
The Villas On Lake George NY - Diamond Point

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