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“Room was good but the front desk person was rude” 4 of 5 bubbles
Review of Ramada Cortland Hotel and Conference Center

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Ramada Cortland Hotel and Conference Center
Ranked #10 of 10 Hotels in Cortland
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Room was good but the front desk person was rude”
4 of 5 bubbles Reviewed October 26, 2013 via mobile

The room was good and clean but the front desk clerk Lily was very rude. She wasnt even helpful seems lil bit upset on the customer too. They have heated pool but was closed early. Everything was nice but need to improve service.

  • Stayed October 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank timmy_90515
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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692 reviews from our community

Traveler rating
    94
    152
    217
    146
    83
See reviews for
359
102
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99
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
New Hyde Park
1 review
3 of 5 bubbles Reviewed October 19, 2013

When we arrived it was incorrectly assumed we were there for a psychic convention and told to go down the hall. The room had a funny odor and the bathroom door would not close. Not a great experience

  • Stayed October 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Ramada

Helpful?
Thank Lynette C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston
1 review
4 of 5 bubbles Reviewed October 16, 2013

Pros: Comfortable bed. Good location. Friendly staff.

Cons: Shower was warm not hot. Toilet had low pressure - not a good flush.
Might be a good idea to replace the remote control for the TV (grimy) and the throw pillows (stained).

  • Stayed October 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Ramada

Helpful?
Thank Jennifer M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Factoryville
1 review
4 of 5 bubbles Reviewed October 12, 2013

Overall my stay was good. The restaurant and bar were average but convenient. For the price the accomodations were solid.

  • Stayed September 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Ramada

Helpful?
Thank Justin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Freehold, New Jersey
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed October 11, 2013

Stayed to look at Cornell University. Hotel staff didn't care, very slow. Had dinner in on site restaurant, staff mess up order, couldn't figure out how to refund the cost. Room was very very noisy with water running in rooms next door. Room air had only one fan speed (high) and was very loud. Would not stay here again and would not recommend. Room was average, but staff clearly represented how the owners must feel about the hotel - no one cares, and it shows.

Room Tip: Don't get room overlooking pool. Get odors from pool area.
See more room tips
  • Stayed October 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank W0wed777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada Cortland Hotel and Conference Center

Property: Ramada Cortland Hotel and Conference Center
Address: 2 River St, (fomerly Holiday Inn Cortland), Cortland, NY 13045-2311
Phone Number:
Location: United States > New York > Finger Lakes > Cortland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 10 Hotels in Cortland
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Ramada Cortland Hotel and Conference Center 2.5*
Number of rooms: 146
Reservation Options:
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Also Known As:
Ramada Cortland Hotel Cortland
Cortland Ramada

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