We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“The room was nice but not what I reserved on the website. I...” 4 of 5 bubbles
Review of Ramada Cortland Hotel and Conference Center

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Ramada Cortland Hotel and Conference Center
Ranked #10 of 10 Hotels in Cortland
Write a Review

692 reviews from our community

Traveler rating
    94
    152
    217
    146
    83
See reviews for
359
102
49
99
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
A TripAdvisor Member
3 of 5 bubbles Reviewed February 28, 2013

I was surprised there was not a refrigerator or microwave in the room, not a biggy. The biggest problem we had was there were kids and adults up and down the hall all night and we could hear them like they were in our room. Cleaning staff were excellent.

  • Stayed February 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Ramada

Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tmaggs619, General Manager at Ramada Cortland Hotel and Conference Center, responded to this review, May 20, 2013
Thank you for taking the time to share your concerns about our hotel. We strive to make sure all guests are 100% certain they will return and most of the time it is our staff as the reason why. We know you have a choice in hotels and we are delighted that you choose ours. We hope to see you again soon!

Again, thank you for sharing your experience and if I can be of assistance to you, don't hesitate to contact me directly at 607 756 4431.

Thank you,
Tanya Maggs
Ramada Cortland General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pavilion
Level Contributor
3 reviews
3 hotel reviews
4 of 5 bubbles Reviewed February 27, 2013

People where very nice. Pool is only 3 ft deep though. Had dinner at the motel and thought it could have been better for the price. Though the girl serving was very good and had a great personality. Rooms are always clean and nice

  • Stayed February 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Ramada

Helpful?
Thank Steven B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tmaggs619, General Manager at Ramada Cortland Hotel and Conference Center, responded to this review, May 20, 2013
Thank you for taking the time to share your concerns about our hotel. We strive to make sure all guests are 100% certain they will return and most of the time it is our staff as the reason why. We know you have a choice in hotels and we are delighted that you choose ours. We hope to see you again soon!

Again, thank you for sharing your experience and if I can be of assistance to you, don't hesitate to contact me directly at 607 756 4431.

Thank you,
Tanya Maggs
Ramada Cortland General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Syracuse, Ny
2 reviews
3 of 5 bubbles Reviewed February 21, 2013

The outside of the hotel made me think that I had made a poor decision to stay here but upon entering I was pleasantly suprised. It does smell musty in there but that is because the pool is off from the lobby area just as you walk in. The staff was very friendly and helpful with dinner suggestions and directions. Our rooms were nice. The beds were comfortable and there were plenty of pillows wich made my kids very happy. We had asked for extra towels at the time of our reservation and we were pleased to see not only had they brought them but they were folded into rabbit shapes on the bed! Our room was poolside so our window opened to show the pool area and we were in the main part of the hotel which I liked. The pool was not very deep but it was relaxing and the water was warm. Check in and check out were very quick. The tub in our room needed a good scrub but other than that it was a great stay and we would book here again.

  • Stayed February 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Ramada

Helpful?
Thank syrfamO4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tmaggs619, General Manager at Ramada Cortland Hotel and Conference Center, responded to this review, February 25, 2013
Thank you for taking the time to share your concerns about our hotel. We strive to make sure all guests are 100% certain they will return and most of the time it is our staff as the reason why. Please know that your concerns will be addressed. We know you have a choice in hotels and we are delighted that you choose ours. We hope to see you again soon!

Again, thank you for sharing your experience and if I can be of assistance to you, don't hesitate to contact me directly at 607 756 4431.

Thank you,
Tanya Maggs
Ramada Cortland General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Cortland hotels
2.8 mi away
Country Inn & Suites By Carlson, Cortland
0.0 mi away
Hampton Inn Cortland
Hampton Inn Cortland
#2 of 10 in Cortland
4.5 of 5 bubbles 495 reviews
0.4 mi away
Holiday Inn Express Cortland
Show Prices
Show Prices
Show Prices
0.3 mi away
Comfort Inn Cortland
Comfort Inn Cortland
#5 of 10 in Cortland
3.5 of 5 bubbles 75 reviews
4.5 mi away
BEST WESTERN PLUS Finger Lakes Inn & Suites
0.8 mi away
Econo Lodge
Econo Lodge
#9 of 10 in Cortland
3.0 of 5 bubbles 75 reviews
Show Prices
Show Prices
Show Prices

Been to Ramada Cortland Hotel and Conference Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ramada Cortland Hotel and Conference Center

Property: Ramada Cortland Hotel and Conference Center
Address: 2 River St, (fomerly Holiday Inn Cortland), Cortland, NY 13045-2311
Phone Number:
Location: United States > New York > Finger Lakes > Cortland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 10 Hotels in Cortland
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Ramada Cortland Hotel and Conference Center 2.5*
Number of rooms: 146
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity and Priceline so you can book your Ramada Cortland Hotel and Conference Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ramada Cortland Hotel Cortland
Cortland Ramada

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing