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“New Rooms, Lobby & Exterior!”

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Comfort Inn Cortland
Ranked #6 of 10 Hotels in Cortland
Reviewed March 27, 2014

The Comfort Inn Cortland is definately not the same hotel that others talk about negatively. The rooms have new furniture and were very clean, the staf was extremely pleasant and helpful and the free breakfast was awesome! Perkins Restaurant was great and easy for dinner since it is attached. It even looks like the outside of the hotel was re-done.

Room Tip: No pool, but I think hotel pools are overrated they are so small.
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  • Stayed: March 2014, traveled with family
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Thank NyMomof3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryann B, Manager at Comfort Inn Cortland, responded to this reviewResponded March 31, 2014

Dear NYMomof3:

Thank you for taking your valuable time to provide us with feedback regarding your recent stay. We take pride in provding outstanding customer service and your compliments will be shared with our staff. As you noted we have recently renovated our Hotel, which now includes a fitness center and complimentary hot and cold breakfast.

I am very pleased you enjoyed your stay and hope to see you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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50 - 56 of 85 reviews

Reviewed December 31, 2013

look, maybe it was just a bad night, but it was around Thanksgiving, the toilet overflowed, nobody seemed to be able to do anything about it and it was as noisy as New Year's Eve.... despite its convenience to the I-81 exit, this was an uncomfortable choice, and we wish we'd made another selection

Room Tip: go elsewhwere
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  • Stayed: November 2013, traveled with family
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Thank DOUGANDPOLLY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 31, 2013

We stayed here for one night while traveling to upstate New York. The hotel is right off the highway and connected to a Denny's Restaurant. Several other hotels are in this complex. SUNY Cortland is located in town. The hotel is well maintained as are the rooms. I believe they have recently been renovated. We were given an upgrade to a king suite. It was a nice sized large room with a comfortable bed, sititng area, adequate bathroom and even a refrigerator. We later learned all rooms have a refrigerator. Staff were very friendly and accomodating. We had read about a restaurant on tripadvisor named Amelia's located in town and were assured the food was great and given great directions. We enjoyed this tavern like restaurant for dinner as the staff and food were great. We didn't eat breakfast there the next day as it was over at 9 o'clock and we slept in. We opted instead to walk through the connecting hallway to Denny's and had a good breakfast there. The only downside to our stay is that the hotel is directly off Rte 81 and it was somewhat noisy due to passing traffic. We would stay here again if we were passing through.

Room Tip: Ask for a room towards the back away from the highway to block out some of the traffic from the high...
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  • Stayed: October 2013, traveled on business
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Thank Jean M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 28, 2013

Very nice hotel, quiet and clean. If my wife is satisfied, it must be clean. Comfortable bed, good bathroom. Breakfast included eggs, bacon, waffles, the usual bagels and toast, yogurt, hard boiled eggs, juice, coffee. It is connected to the Perkins Restaurant with an enclosed hallway. Very convenient. Two minor complaints. The street coming in is very bumpy as other reviews mentioned. Not the hotels fault, but the town or city. Also the water pressure was very strong in the shower. But better than very low pressure. We would definitely stay there again. Very nice hotel.

Stayed: October 2013, traveled as a couple
Thank Pekinal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 24, 2013

We stayed here on our way to NY going from Niagar. Location is excellent. Right on highway perhaps that is the reason they are charging more then they should.
I have rated it poor simply for the fact that we found bugs in the room not one but three. My son can`t tolerate the presence of bugs so it was very incovenient night for us.
Breakfast was good. Counter staff both in the evening and in the morning were supportive.
With certain focus on renovation and cleanliness they could earn good score.

  • Stayed: August 2013, traveled with family
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1  Thank arisha-hamzah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

Just got back from a trip to the Cortland area. Wanted just to get away to the beautiful Finger Lakes area. Booked this hotel through Priceline for a very reasonable rate so I did not expect anything exceptional. I was pleasantly surprised. I would rate this hotel as very good as it was clean, breakfast was great, and the property was remodeled inside. No pool, but the kids were not with us so it wasn't as pressing. On the whole, nice place to stay and a great value.

  • Stayed: August 2013, traveled as a couple
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1  Thank Artemus G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 4, 2013

Easy access off the interstate. As stated in other reviews, the entrance road is rough, but doesn’t appear to be part of their property. Check in was very fast, taking less than a minute. Every time I went past the desk the receptionist was on her cell, but she would immediately put it down and speak to me.

The hall carpet was worn a. Room furniture and décor were “modern.” Furnishings included two double beds, sitting chair, lamps, desk with office chair, fridge, microwave, flat TV and clock radio. Four pillows were provided with each bed. Linens appeared clean, but worn. From habit we do a bug check in all rooms. Found no sign of current or past problems. An iron and ironing board is provided. The bathroom has a single sink. Lots of hot water was available. The entire front of the countertop had been pulled off. It was not in the room, so I assume repairs were underway.

I used the internet in the lobby and my room. Sign in was easy and the signal was good. However it seemed to throw me off every hour. You could sign right back in, but it was disconcerting the first time it happened.

Breakfast was very good and included two juices, two grades of milk, hot cereal, three kinds of cold cereal, muffins, bagels, bread, donuts, three kinds of fruit, yogurt, two flavors of make your own waffles, bacon, scrambled eggs and hard boiled eggs. Coffee and hot chocolate were also available. A dedicated food service staff kept things well stocked.

The facility does not have a pool. The exercise room has four pieces of equipment.

In general it was what we expected, with an above average breakfast. Would stay here again without question.

  • Stayed: June 2013, traveled with friends
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1  Thank youthtripplanner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Cortland

Address: 2 1/2 Locust Ave, Cortland, NY 13045-1412
Location: United States > New York > Finger Lakes > Cortland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #6 of 10 Hotels in Cortland
Price Range: $81 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Cortland 2.5*
Number of rooms: 66
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Also Known As:
Comfort Inn Cortland Hotel Cortland
Cortland Comfort Inn

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