We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Best Value near Ithaca”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Country Inn & Suites By Carlson, Cortland
Ranked #1 of 10 Hotels in Cortland
Certificate of Excellence
GreenLeadersBronze level
Reviewed July 20, 2014

We were recently on a visit to Ithaca and looked for a decent hotel. Most hotels in Ithaca are overpriced, but found this one located within 20 minutes to Ithaca very reasonably priced. We were pleasantly surprised by the hotel's quality and atmosphere. Major reasons for my rating are - (i)Excellent and helpful staff who go out of their way to make you feel comfortable (ii) clean rooms (iii) Strong Wifi connection that is free (iv) fresh cookies and coffee available 24/7 (v) decent exercise room (vi) nearby restaurants (vii) variety of hot and cold breakfast items with fruits. The pool is small and you may not bother with that, but the exercise room is decent. When we were there, they also had free nachos and cheese in the evening. Highly recommend their chocolate chip cookies and bold coffee.

  • Stayed: July 2014, traveled with family
    • Value
    • Rooms
    • Service
2  Thank sub580
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly F, General Manager at Country Inn & Suites By Carlson, Cortland, responded to this reviewResponded July 22, 2014

Dear Guest!

Thank you so much for your outstanding feedback about your recent stay. I appreciate you sharing your experience with our future travelers so that they might try us out as well. Not many people from the Ithaca area or that are traveling to Ithaca know about us so your feedback is very valued. I would also like to thank you for mentioning our staff, breakfast, and hotel cleanliness. We also feel that our "little extras, such as our snacks...which are known as a Visions Impressions item," make all the difference. Thank you again and have a wonderful rest of the day! I look forward to meeting you during one of your future visits!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (822)
Traveler rating
Traveler type
Time of year
Language

595 - 601 of 822 reviews

Reviewed July 12, 2014

Had no problems with any aspect of our stay. It was the little extras that made this so great. Games for the kids, DVDs available to use, and desserts, crackers and cheese in the lobby. The hotel employee st breakfast, Marcie, was fantastic! Greeted everyone like she knew them personally. Very attentive to everyone's needs. Would definitely stay here again!

  • Stayed: July 2014, traveled with family
    • Value
    • Rooms
    • Service
1  Thank Ashley K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly F, General Manager at Country Inn & Suites By Carlson, Cortland, responded to this reviewResponded July 14, 2014

Dear Guest,

I thank you so much for mentioning Margie! She is truly an asset to our team. I know that we are very lucky to have her. I am so glad that you enjoyed our little extras as well, that is truly the reason that we offer them. I look forward to any future visits that you make to the Cortland area. Thank you again and have a wonderful evening!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 12, 2014

Pros: Excellent check-in, very friendly and helpful; room is very clean but sparse, good location, good breakfast, very comfortable king size bed,

Cons: Very loud in-room air conditioner; excruciatingly slow internet; very little space in the bathroom to put any of your items.

Bottom Line: If staying in Cortland again, or passing through I would stay here again, but please fix the internet.

  • Stayed: July 2014, traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank Tom D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly F, General Manager at Country Inn & Suites By Carlson, Cortland, responded to this reviewResponded July 13, 2014

Dear Guest,

I thank you so much for your response about your recent visit with us. We enjoy hearing all feedback, including areas of opportunity for improvement. I will certainly look into our internet connection and the a/c that was in your room. I thank you for mentioning how much you enjoyed our staff and breakfast as well. We do look forward to seeing you during any future visits that you make to Cortland and hope to give you an even better experience the next time around. Thank you again and have a wonderful rest of the day!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 9, 2014

We've stayed at this hotel before & both times have been great...clean/comfortable room...asked for a room near the pool & they gave us the very first room from the pool (next to the exercise center)...had a "goodie" bag for us when we arrived (water & Cheetos), & our 8-year-old daughter got a "prize" for coloring a picture they gave her...only problem was that our dvd player stopped working but they gave us a new one...good breakfast selection...stayed there 2 days & the breakfast attendant (Margie) was very nice & kid-friendly...staff as a whole was very friendly & helpful...if you like fish go to "Doug's Fish Fry" just down the street for lunch/dinner! On a side note: my wife is a U.S. government employee (& military veteran) & Country Inn & Suites offered her a discounted rate, even on the 4th of July, when other hotels wanted to raise the rate (and their "discounted" rate was higher in the first place!)...thank you for recognizing her service to our country!

  • Stayed: July 2014, traveled with family
    • Location
    • Cleanliness
    • Service
1  Thank Bryan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly F, General Manager at Country Inn & Suites By Carlson, Cortland, responded to this reviewResponded July 11, 2014

Dear Guest,

I thank you so much for your wonderful response regarding our hotel. Thank you for mentioning Margie...she is a true asset to our team! We are very happy that we could honor your wife's military status and that you enjoyed the extra goodies that were available for you. We look forward to hosting all of your Cortland visits! Take care until next time. Thank you again!!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 21, 2014 via mobile

The breakfast attendant the second day was great! Everything stayed filled and fresh. The first morning everything was out and attendent wasn't very pleasant. The front desk staff and housekeeping were friendly and helpful. We would stay there again!!!

Stayed: June 2014
Thank lmcarter77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly F, General Manager at Country Inn & Suites By Carlson, Cortland, responded to this reviewResponded June 23, 2014

Thank you so much for mentioning Margie...she is a wonderful person and we are truly lucky to have her on our team! I do apologize that we had anyone on our team that did not have an above and beyond personality. Please know that we will use your feedback to improve our operations for your future visits and for our other guests that will be visiting as well. Have a wonderful rest of the evening! We look forward to your next visit so that we may provide that WOW experience throughout the whole visit....thank you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 20, 2014

We were vary impressed with this hotel . We couldn't believe the little extras offered. In addition Helpful friendly staff, vary clean, comfortable room,good selection at Breakfast. and best of all the price was right.

I have seen a lot of hotels in my life. This one stands out as being a cut above. If in the Cortland area again we will checking in.

Room Tip: I don't think they have a bad one.
See more room tips
  • Stayed: June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank harleybick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly F, General Manager at Country Inn & Suites By Carlson, Cortland, responded to this reviewResponded June 23, 2014

Dear Happy Customer!

I am so excited that you enjoyed your recent visit with us. Thank you so much for mentioning our staff and breakfast. We strive to give our guests the very best experience possible and feel very rewarded when we succeed. I will certainly share your feedback with my team. We look forward to any future visits that you may have to the Cortland area! Thank you again and have a wonderful rest of the day!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 19, 2014

Stayed here one night w Dad & brother. Very clean, very well kept, and superb staff that is very courteous. Rooms are a nice size - price is good. Nice selections at breakfast. Would definitely stay here again!

Stayed: June 2014, traveled with family
Thank Todd B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly F, General Manager at Country Inn & Suites By Carlson, Cortland, responded to this reviewResponded June 23, 2014

Thank you so much for your awesome response about our hotel! We love hearing from our guests and hope that you always have the same experience when you visit us! Have a wonderful rest of the evening! Take care until we see you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Cortland
1.8 mi away
Best Western Plus Finger Lakes Inn & Suites
2.8 mi away
Hampton Inn Cortland
Hampton Inn Cortland
#2 of 10 in Cortland
557 reviews
2.8 mi away
Holiday Inn Express Cortland
Show Prices
Show Prices
Show Prices
6.1 mi away
Hope Lake Lodge & Conference Center
2.8 mi away
Ramada Cortland Hotel and Conference Center
2.9 mi away
Comfort Inn Cortland
Comfort Inn Cortland
#6 of 10 in Cortland
84 reviews
Show Prices
Show Prices
Show Prices

Been to Country Inn & Suites By Carlson, Cortland? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Country Inn & Suites By Carlson, Cortland

Address: 3707 State Route 281, Cortland, NY 13045-8857
Phone Number:
Location: United States > New York > Finger Lakes > Cortland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 10 Hotels in Cortland
Price Range: $93 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Cortland 3*
Number of rooms: 81
Official Description (provided by the hotel):
Welcome to the Country Inn & Suites, Cortland NY! Our fabulous 100% non-smoking hotel is conveniently located for easy access from Interstate 81, we are directly across the street from SUNY Cortland, minutes to Cornell University, downtown Ithaca NY, and Ithaca College. Wine Anyone? Well, this hotel is centeraly located in the New York Finger Lake Region. The Country Inn & Suites, Cortland NY provides excellent accommodations and exceptional service for hockey, soccer, football, lacrosse, swimming, and any other travel teams visiting the Cortland or Ithaca area!!! The Country Inn & Suites offers many amenities and services that will make your stay a memorable one including, COMPLIMENTARY HOT Breakfast, free DVD rentals, free high-speed Internet (wired and wireless), free local calls, fridge and microwave, indoor pool and spa, fitness room with local YMCA membership available to all guests.This description is provided by the hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Carlson, Expedia, Hotels.com, Travelocity, Orbitz, Priceline, Hotwire, HotelQuickly, Cancelon and getaroom.com so you can book your Country Inn & Suites By Carlson, Cortland reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn And Suites Cortland
Country Inn & Suites Cortland Hotel Cortland
Country Inn Cortland
Cortland Country Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing