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Hampton Inn Cortland
Ranked #2 of 10 Hotels in Cortland
Certificate of Excellence
Fulton, New York
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Would definately recommend this hotel”
5 of 5 bubbles Reviewed January 5, 2014

We found this hotel to be clean and comfortable, and the breakfast (included) was truly good. We normally choose Hampton Inn hotels, because they typically are a bit above the rest. This location did not disappoint us. The staff was friendly and helpful. I would not hesitate to suggest this hotel to a friend.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Paul_UpstateNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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503 reviews from our community

Traveler rating
    304
    136
    42
    16
    5
See reviews for
219
104
21
117
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Korean first
  • Swedish first
  • Any
English first
Homer, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 27, 2013

We absolutely love staying at this hotel. The staff are always very helpful and make us feel very welcome. They go above and beyond. They don't have in-room movies, what they do have is in-room DVD players and a huge lending library of free DVD's you can borrow, which is much nicer. Fresh baked cookies in the evening. This is far and away the best Hampton Inn I have ever stayed at.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Darren M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waynesboro, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed December 26, 2013

My family stayed at Hampton Inn over the weekend for a wedding. The hotel staff was extremely polite and courteous. The kids had fun in the pool. The complimentary breakfast contained enough variety to satisfy my family of 10.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teri T, Operations Manager at Hampton Inn Cortland, responded to this review, March 13, 2014
Dear David,

Congratulations to you and your family-I hope the wedding was a fun and memorable event for all. Thank you for choosing to stay with us and for allowing us to host such a wonderful event.

We look forward to hosting your next visit in Cortland

Warm Regards,
Teri Tarshus, CHA
607-662-0007
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed December 14, 2013

Toilet had feces in it. Not recognized as a member. Breakfast was below par with other Hamptons. Left before invoices put at door and not able to find anyone at desk for checkout. Employee entered room while I was in it without knocking or announcing themselves. This was because I asked someone to clean the bathroom.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teri T, Operations Manager at Hampton Inn Cortland, responded to this review, March 13, 2014
Dear Michael,

Thank you for sharing your recent stay with us, I apologize for the condition of your bathroom-less than perfect and spotless is not acceptable and not the norm for our hotel.

Please contact me directly so that I can make this right by you. The Hampton 100% satisfaction guarantee is due to you.

All our guests are very important to us but our Hilton Honors members are extremely special, without you we would not be Hampton! Please contact me at the hotel directly so that I may make this stay up to you.

Again, my apologizes,

Warm Regards,
Teri Tarshus, CHA
607-662-0007
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canadice, New York, United States
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed December 9, 2013

Rooms are very clean. Beds, pillows and linens are very comfortable. Hotel staff is friendly and helpful. Workout room is nice. At time I visited the pool was closed, I had not desire to use. They were in the process of fixing some stuff in the pool area.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Selena K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teri T, Operations Manager at Hampton Inn Cortland, responded to this review, March 13, 2014
Dear Salena,

Thank you for taking time to share your past stay with our future guests-it means so much to our hotel to hear from our guests. I am thrilled to know your stay was comfortable and enjoyable. We look forward to welcoming you back at the Cortland Hampton again soon!

Warm Regards,
Teri Tarshus, CHA
607-662-0007
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed December 2, 2013

Excellent value for the money, clean, quiet, helpful & friendly staff, well located right off Hwy 81. Really liked the fact that internet access was free unlike the $400 a night hotel we stayed at in NYC where they charged us $17 a day! We would definitely stay at this Hampton Inn again and recommend it to friends.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick O, General Manager at Hampton Inn Cortland, responded to this review, December 7, 2013
Dear Richard B,

It really brightens my day to see exactly how much you enjoyed your stay here. I am so glad that we could accommodate you so well and that we fully met all your expectations. It's great to see that you utilized and appreciated the complimentary wifi, as well. Thank you for choosing the Cortland Hampton Inn and for leaving us your feedback, as it's very much appreciated. We can't wait to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norwalk, Connecticut
Level Contributor
38 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed December 1, 2013

This was very pleasant. The service is very nice, and they were very helpful. The front desk offers many different movies to watch in your room. Speaking of rooms, they are small but clean. They offer a warm breakfast in the morning. We had a nice stay. It was snowing hard when we arrived, so they offered warm soup plus cheese, crackers, and chocolates. Across the river is a Wendy's, which is pretty good. Please give them a chance this holiday season.

Room Tip: They accommodate kids' sports teams, especially hockey, so ask if there is a team staying there...
See more room tips
  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TripFriendly191
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick O, General Manager at Hampton Inn Cortland, responded to this review, December 7, 2013
Dear TripFriendly191,

I am so pleased to see how much you enjoyed your stay here with us at the Cortland Hampton Inn. I'm glad you found our staff so courteous and that we could accommodate you so well and that you enjoyed all of our ammenities, such as, our complimentary breakfast and large DVD rental selection. Thank you very much for your feedback and for choosing our hotel. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Cortland

Property: Hampton Inn Cortland
Address: 26 River St, Cortland, NY 13045-2311
Phone Number:
Location: United States > New York > Finger Lakes > Cortland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 10 Hotels in Cortland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Cortland 2.5*
Number of rooms: 68
Reservation Options:
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Also Known As:
Hampton Inn Cortland Hotel Cortland
Cortland Hampton Inn

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