My family stayed at Hampton Inn over the weekend for a wedding. The hotel staff was extremely polite and courteous. The kids had fun in the pool. The complimentary breakfast contained enough variety to satisfy my family of 10.More
My family stayed at Hampton Inn over the weekend for a wedding. The hotel staff was extremely polite and courteous. The kids had fun in the pool. The complimentary breakfast contained enough variety to satisfy my family of 10.MoreShow less
Congratulations to you and your family-I hope the wedding was a fun and memorable event for all. Thank you for choosing to stay with us and for allowing us to host such a wonderful event.
We look forward to hosting your next visit in Cortland
Teri Tarshus, CHA
Toilet had feces in it. Not recognized as a member. Breakfast was below par with other Hamptons. Left before invoices put at door and not able to find anyone at desk for checkout. Employee entered room while I was in it without knocking or announcing themselves. This was because I asked someone to clean the bathroom.
Thank you for sharing your recent stay with us, I apologize for the condition of your bathroom-less than perfect and spotless is not acceptable and not the norm for our hotel.
Please contact me directly so that I can make this right by you. The Hampton 100% satisfaction guarantee is due to you.
All our guests are very important to us but our Hilton Honors members are extremely special, without you we would not be Hampton! Please contact me at the hotel directly so that I may make this stay up to you.
Again, my apologizes,
Teri Tarshus, CHA
Rooms are very clean. Beds, pillows and linens are very comfortable. Hotel staff is friendly and helpful. Workout room is nice. At time I visited the pool was closed, I had not desire to use. They were in the process of fixing some stuff in the pool area.
Thank you for taking time to share your past stay with our future guests-it means so much to our hotel to hear from our guests. I am thrilled to know your stay was comfortable and enjoyable. We look forward to welcoming you back at the Cortland Hampton again soon!
Teri Tarshus, CHA
Excellent value for the money, clean, quiet, helpful & friendly staff, well located right off Hwy 81. Really liked the fact that internet access was free unlike the $400 a night hotel we stayed at in NYC where they charged us $17 a day! We would definitely stay at this Hampton Inn again and recommend it to friends.
Dear Richard B,
It really brightens my day to see exactly how much you enjoyed your stay here. I am so glad that we could accommodate you so well and that we fully met all your expectations. It's great to see that you utilized and appreciated the complimentary wifi, as well. Thank you for choosing the Cortland Hampton Inn and for leaving us your feedback, as it's very much appreciated. We can't wait to see you again!
This was very pleasant. The service is very nice, and they were very helpful. The front desk offers many different movies to watch in your room. Speaking of rooms, they are small but clean. They offer a warm breakfast in the morning. We had a nice stay. It was snowing hard when we arrived, so they offered warm soup plus cheese, crackers, and chocolates. Across the river is a Wendy's, which is pretty good. Please give them a chance this holiday season.
I am so pleased to see how much you enjoyed your stay here with us at the Cortland Hampton Inn. I'm glad you found our staff so courteous and that we could accommodate you so well and that you enjoyed all of our ammenities, such as, our complimentary breakfast and large DVD rental selection. Thank you very much for your feedback and for choosing our hotel. We hope to see you again soon!
A very pleasant, clean and well run hotel. Great people, clean rooms and very comfortable bed. Great after a 5 hour drive. Morning quick breakfast was typical of a Hampton Hotel. People cleaning us were very accommodating and offered us goodies for the rest of trip.
Dear Carl E,
I am so happy to see how much you enjoyed your recent stay here with us and that all of our staff members could accommodate you so well. It's great that you found our hotel a nice and comfortable place to stay after a long drive. Thank you choosing the Cortland Hampton Inn and thank you for giving us your feedback, we appreciate it. We look forward to your next visit with us!