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Hampton Inn Cortland
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Reviews (566)
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All reviewsfront deskcookiescomplimentary breakfastnice hotelcheese and crackersbusiness triproom was cleanhotel staffnew yorkfresh fruitnice surpriseup to datestaying at this hotelwould stay here againeasy accesseggsstaff was very friendly
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404 - 409 of 566 reviews
Reviewed October 30, 2013

I totally enjoyed my stay.Great customer service. Hampton made it so easy to book a room. When visiting my family in upstate New York I will be sure to stay in the Cortland Hampton's. I live in Texas and use the Hampton's for my overnight stop.

  • Stayed: October 2013, traveled with friends
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Review collected in partnership with Hampton
Thank Vesta B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick O, General Manager at Hampton Inn Cortland, responded to this reviewResponded November 25, 2013

Dear Vesta B,

I am extremely pleased to see how much you enjoyed your stay here with us at the Hampton Inn in Cortland. We strive to do our best to make all of our guest's happy, so it is good to see our guests could do that for you. Any and all feedback we recieve is very much appreciated, so thank you. We look forward to seeing you on your next visit!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 24, 2013

Excellent. Clean, quiet, and the staff was a delight - truly helpful and polite. Breakfast was good, and the option for a take-away bagged breakfast was very helpful. Room was very nice - the heating unit seemed to work backwards though, it cooled on the heat setting and vice versa.

  • Stayed: October 2013, traveled on business
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Review collected in partnership with Hampton
Thank Dwyn J. A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick O, General Manager at Hampton Inn Cortland, responded to this reviewResponded November 25, 2013

Dwyn J. A,

It puts a smile on my face to see how much you enjoyed your stay here with us. We pride ourselves on our staff members, so I'm very pleased you found them courteous. I'm sorry to see the heater did not work correctly, but I'm glad it did not cause any problems for you. Thanks for your feedback and thank you for choosing to stay at the Cortland Hampton Inn, we hope you'll stay with us again soon!

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Reviewed October 24, 2013

Attractive, clean room, great bed and linens. Quiet. Very polite and accommodating staff - great Hampton Inn breakfast offerings - I love Hampton Inns - why would anyone need more for an overnight stay anywhere?

  • Stayed: October 2013, traveled with family
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Review collected in partnership with Hampton
Thank Barb0524
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick O, General Manager at Hampton Inn Cortland, responded to this reviewResponded November 25, 2013

Dear Trip Advisor Member,

It is absolutely wonderful to see how much you enjoyed your stay here with us at the Cortland Hampton Inn. I'm very pleased you found our staff courteous and enjoyed all our accommodations. Thank you for your feedback and thanks again for staying with us. We hope to see you soon!

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Reviewed October 22, 2013

The hotel was clean, staff friendly and rooms average size. Breakfast was nice in the lobby area. Kids liked the pool (mid-size). We had to leave early so left keys and no checkout needed. Overall a nice hotel and rate was good.

  • Stayed: October 2013, traveled with friends
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Thank IDmom1999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick O, General Manager at Hampton Inn Cortland, responded to this reviewResponded November 25, 2013

Dear IDmom1999,

I'm so very glad that you enjoyed so many different aspects of our hotel. We pride ourselves on both our courteous staff and hard-working housekeepers, so it is wonderful to see how much they could accommodate your needs. Thank you for your feedback and for staying with us at the Cortland Hampton Inn, we hope you'll stay with us again soon!

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Reviewed October 11, 2013

This Hampton Inn has the best staff! We stayed there four nights, and the manager, Patrick, was attentive in his work making sure it was the best it could be for his guests. Shane was at the front desk and welcomed us each day when we came back after sight seeing and was interested in everything we had done. Jamie was so friendly and efficient preparing and serving the breakfast each day. Penny and Christina made sure our rooms were clean and ready for us. Don also assisted at the front desk along with his maintenance duties. We felt so welcomed, relaxed and rested. It was a pleasure staying at this Hampton Inn. They treated us like family.

Room Tip: Our room had a refrigerator and microwave. That is very convenient if you are staying several nights. Since this location is off the main street, the building and the room were very quiet--- but easy accessible from the interstate. We did not have children with us, so I could not include any comments above.
  • Stayed: October 2013, traveled with family
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Thank Candy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick O, General Manager at Hampton Inn Cortland, responded to this reviewResponded October 28, 2013

Candy M,
It is so very great to hear such wonderful reviews on our staff. It is always our goal to make each experience a memorable one for each guest that walks through our doors and we love to hear when we have effected someone in such a positive way. Thank you for choosing to stay with us here at The Hampton Inn in Cortland and we look forward to seeing you again in the future.

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