I checked in late at night and was leaving first thing in the morning and there was a problem with my pre-arranged payment method. The staff was excellent at making me feel welcome even though there were some unfortunate delays in my check in. Blair, Jonathan and Charlie were staffing the front desk and each of them seemed genuinely interested in doing whatever they could for me and, while I was waiting for things to be arranged, I watched them each take great care of other guests coming in and out of the hotel.
They, along with Chris, who was doing some training throughout the evening, were all excellent. When everything was finally resolved, they nicely worked with me to ensure my stay would be very satisfactory. I only wish I could have stayed longer, though I was headed home and very glad to be close to the airport and that much closer to home after a long business trip.
(No wonder the staff does such a great job. Chris trains them very well!)
- Official Description (provided by the hotel):
- One of the top hotels near LaGuardia airport, SpringHill Suites by Marriott New York LaGuardia Airport puts travelers in a perfect location in Corona Park, Queens, NYC - less than a mile from NYC's Citi Field and just 5 minutes by taxi or car from Flushing Meadows-Corona Park. Guests who need to get to and from LaGuardia Airport easily love our hotel. The airport is moments away and we offer a free shuttle on request. When you arrive at our Corona, NY hotel, you will enjoy a comfortable and well-appointed suite that features free high-speed wireless Internet, a flat-screen TV, and a plush pillow-top mattress. Additionally, our suites offer sofa beds, microwaves, and plenty of space to work or relax. On our property, we provide a hotel bar, fitness center, and Market with light snacks available24 hours a day. ... more less
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