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“Owner Needs Customer Service Training”
Review of The River Bank - CLOSED

The River Bank
Dining options: Reservations
Restaurant details
Dining options: Reservations
Cornwall On Hudson, New York
Level Contributor
313 reviews
106 restaurant reviews
common_n_restaurant_reviews_1bd8 226 helpful votes
“Owner Needs Customer Service Training”
Reviewed June 25, 2011

We have enjoyed interesting pizzas from this restaurant but our last in-house experience was a disaster...and all at the hands of the owner. We were seated and given menus and no other information. We ordered. Then she came to another table and outlined the evening's specials. When I pointed out that we hadn't been told of the specials she said, "You can always go somewhere else!" Guess what? We did! And we won't be back. Arrogance isn't acceptable.

  • Visited May 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank UMichAlum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

24 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first

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