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“Food OK Service Poor”
Review of Walker Cake Company - CLOSED

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Walker Cake Company
Cuisines: American
Dining options: Breakfast
Restaurant details
Dining options: Breakfast
Reviewed March 23, 2013

We recently had lunch at Walkers and found the service to be extremely poor. The system is you place your order at the counter and they bring it out to you. Not sure if they were under staffed or the staff didn’t care but it took forever to get our lunch. We then made the mistake of ordering dessert. It’s hard to believe that it took longer to receive dessert that came out of the case than our lunch. The food was average at best and a little pricey considering you order at the counter.

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1  Thank JMCUpstateNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviews (35)
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23 - 27 of 35 reviews

Reviewed February 15, 2013

Had a terrible experience at Walker Cake Company. Ordered a cake that I saw on the website. The cake I got looked nothing like the one advertised. It was a football helmet cake. I ordered a Falcon's helmet; they made a Green Bay helmet. They offered to fix it and did a terrible job. They tried to cover their mistakes with green frosting (grass) and graham cracker crumbs (dirt). It looked ridiculous! They refused to refund my money. I don't have enough space to tell you how terribly I was treated. Buyer beware! They CANNOT deliver on what they promise. Worst yet, they won't admit they've made a mistake and refuse to make it right.

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1  Thank Kelly E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 15, 2013

I'm not one to trash small business but you get what you give. My daughter, Alex Emanuel wanted to surprise her boyfriend with a unique gift for Valentine's Day. Nick LIVES for the Atlanta Falcons. Alex saw that Walker Cake Company in Corning makes replicas of football helmets as cakes. She was so excited and ordered it via email with the owner. Pickup day was yesterday and Nicks' mom was kind enough to go pick it up for Alex. She was shocked when she saw it was a Green Bay Packers helmet! The folks told her no problem, they would fix it and even bring it to Elmira. Well, the picture below is what they delivered. The first half is the example of the cake that they show potential buyers and the right is what Alex received. They simply redid the Green Bay cake and used "grass" and "dirt" to cover their failures. Who wants their team helmet to look like it's covered in "grass" and "dirt"??? Alex called and told the female owner how unhappy she was and the woman totally brushed her off and was rude. Imagine that someone buys a ONE HUNDRED AND FIFTY THREE DOLLAR cake and you don't want to make them happy? Next we move to the male owner who offers her $50 back. Really? 1/3 discount on what any amateur could have done? Alex told them she thought $100 back was fair and they refused. They gave her $50 and an $18 gift card (like she's ever going back). When she went to pick up her money - yes, she had to use her gas to get it the female owner wouldn't even get off the phone to speak to her. So, I hope that any of you considering them for wedding cakes, etc - don't waste your time or your money. Good customer service doesn't exist at Walker Cake Company and I just had to get this off my chest. Thanks for reading if you made it this far!

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2  Thank Rick E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 14, 2013

enjoyed my lunch here. Cool little place. great desserts. Very healthy lunch choices with out of the box selections available. only thing i don't like is having to go to a counter to order, would be much better & certainly more relaxing if they had table wait staff.

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Thank family5review
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 15, 2012

What a neat little place for breakfast. Menu is written on the wall. It is tiny but comfy. Many unique breakfast dishes as well as lunch. They have several types of oatmeal, my partner chose granny's which had dried fruits and nuts. Other choices had blueberries, wheat germ, granola, dried cherries, bananas and nuts. I chose the apple and walnut pancakes, they were very good. There was a display case with several types of muffins, scones, and cookies. They also feature waffles, french toast, omelettes, and bagel breakfast sandwiches. Most of the choices come with grilled potato slices with onions, they were yummy.They also have very good coffee. Located at the very western end of market street.

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Thank twowinos_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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