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Traveler rating
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All reviews glass museum walking distance across the river excellent property the salt water pool small gift mixed drinks river view market street fire pit bathroom door minute walk quick check in room coffee gold member hotel staff staff was helpful and friendly
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Reviewed 4 weeks ago

Awesome place to stay. Clean quiet and good food. Coffee was a bit weak to my taste but not everyone likes a strong coffee I guess. That's my only complaint. Coffee needs to be stronger. Otherwise a great place to stay and walking distance to the Corning glass museum. A must see if you are in the area. Very interesting visit.

Date of stay: January 2020
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank mgpilgrim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JustinH3672, Front Office Manager at Hilton Garden Inn Corning Downtown, responded to this reviewResponded 6 days ago

mgpilgrim,

Thank you for your kind words regarding your recent stay at the Hilton Garden Inn Corning Downtown. I am happy to hear you found our hotel to be clean and our food to be yummy. I do apologize for the weaker coffee. We do offer some k-cups at the front desk in our Shop for purchase that are a bit stronger compared to the complimentary option Hilton provides. Thank you again for sharing about your stay and we hope to see you again soon.


Warm Regards,

Justin Hartman
Front Office Manager
607.438.1400

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 weeks ago

A very clean and average hotel . Not a lot for kids to do, but possibly during warmer weather stays. One awkward thing was that our shower door wouldn't stay shut so we constantly had to keep closing it while showering. And my kids were upset that there was no tub for them to play in.

Date of stay: January 2020
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank kristengdarling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JustinH3672, Front Office Manager at Hilton Garden Inn Corning Downtown, responded to this reviewResponded 6 days ago

kristendarling,

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please contact me direct at the phone number below if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

Warm Regards,

Justin Hartman
Front Office Manager
607.438.1400

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 4, 2020 via mobile

We stopped here on New Years Eve and we were not sad with our choice. The hotel is within walking distance of a bar, Captain Morgan’s so the fact the bar in the hotel closes at 10 wasn’t terrible. The room was spacious and the bed was comfortable. The bathroom door slides so there was a small gap at the sides that was weird. The customer service was great. It was pretty no frills- no complementary water/breakfast and breakfast in the restaurant was $12 so we chose to go somewhere local instead. I’d stay again.

Date of stay: January 2020
Trip type: Traveled with family
Thank tdaning0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JustinH3672, Front Office Manager at Hilton Garden Inn Corning Downtown, responded to this reviewResponded 6 days ago

tdaning0,


Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry to hear you were disappointed with a lack of a free continental breakfast. Hilton Garden Inn hotels offer a full cooked to order hot breakfast at a cost specified by our property instead of a free limited continental breakfast that other brands may offer. If you would like for the cost of our cooked to order breakfast to be included with the room rate during future stays, please know that you can inquire about our Bed and Breakfast package. If there is anything else I can do for you at this time, please contact me at the phone number below. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

Warm Regards,

Justin Hartman
Front Office Manager
607.438.1400

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 3, 2020

The hotel was clean, friendly and convenient to all Corning sites. Hotel staff very welcoming; rooms were clean, easy parking area. Corning Museum an easy walk if you wished to walk; Main shopping area just across the river. Wonder views of river.

Date of stay: January 2020
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank 696deb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 1, 2020

We stayed here one night between Christmas and New Years when as a stopping point on a longer trip. The hotel seems relatively new and therefore everything is in excellent condition The hotel is in a great location, near the glass museum and across the river from Corning's charming downtown. It's a very short drive or in warmer weather a short walk over to the restaurants on Main Street. We did not try the hotel restaurant. Rooms on the river side have a nice view. And you won't need a wake-up call thanks to what we learned is a Corning tradition, the factory steam whistle that blows two blasts at 6:45 am even on a December Saturday. (gotta admit that we wish that whistle had a weekend shutoff).

Room tip: High floor on river side had a nice view
Date of stay: December 2019
    • Value
    • Sleep Quality
Thank B_D_B_NePA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JustinH3672, Front Office Manager at Hilton Garden Inn Corning Downtown, responded to this reviewResponded 1 week ago

B_D_B_NePA,

Thank you for your review of your recent stay at the HGI Corning Downtown. We are happy to hear that you enjoyed your stay even though it was only for 1 night. We are happy to of had you with us. We do want to apologize for the local factory whistle, it is a long running Corning tradition and most welcome it with open arms when visiting the area. Thank you again for your kind review. We hope see you again sometime.

Warm Regards,

Justin Hartman
Front Office Manager
607.438.1400

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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