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“A Very Nice Place to Stay, Almost Perfect”

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The Inn at Cooperstown
Ranked #1 of 16 Hotels in Cooperstown
Certificate of Excellence
New York City, New York
Level Contributor
114 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
“A Very Nice Place to Stay, Almost Perfect”
Reviewed October 4, 2013

If location is everything, this place is right up there. It couldn’t be more convenient to the village sights & sounds. It is a charming historic building with a wonderful front porch and large front yard facing a quiet street and a small private park. The check-in process was easy and pleasant and the woman who welcomed us was very helpful with ideas on what to do in Cooperstown.

We were taken to our 2nd floor suite which was very nice, clean and nicely appointed with a comfy bed and separate cozy living room space including a TV, sofa, chair and a wet bar with a fridge, coffee maker, coffee supplies, wine glasses and even a corkscrew. Although there was no need for AC during our stay, there were two separate units in our suite so I imagine it would be very comfortable during a hot summer’s night. Much to our delight the room features windows that OPEN so we were able to take in the fresh fall air!!

There are no elevators so unless you are on the first floor expect to walk up & down stairs (with luggage). We didn’t expect a lift so it wasn’t an issue for us but if you have trouble with steps, inquire about options.

It was quiet although in a building this old, a lot of that depends on the guests, which isn’t the inn’s fault. Maybe instead of a hang tag asking guests to reuse towels to save the planet; (IMHO extremely tacky at this price point), some signage or a note on the inn’s TV page reminding guests that sound travels in a 139 year old building so don’t act like it's prom night at the Red Roof Inn, would be more appropriate...

The inn is delightful and we had a wonderful stay but I have a few easily remedied MINOR complaints that should be considered by the owners:

First of all, while housekeeping did a fantastic job on cleaning our room & bathroom, they partially neglected the wet bar. When we arrived, a small wastebasket stashed in the cabinet below still had trash and an empty wine bottle in it from the previous guests. In addition, although I used the coffee maker each of the three mornings we were there. Never once was the coffee maker basket emptied (despite being purposely left open) nor the pot washed out.

Is that my job?

Curiously enough, the coffee was replenished and (I assume) clean mugs replaced in the storage area, yet no additional creamers were put into the fridge...??

Second, the breakfast was meh…nothing really special and to be honest, not a whole lot better or adventurous than a free continental breakfast at a Hampton Inn. I guess I was a little disappointed at the limited choices after experiencing much more at comparable inns across the country. Maybe if we only stayed a single night it wouldn't have been so bad but after the second morning of mediocrity, on day three we opted for the Cooperstown Diner which was a FIRST for us when staying at a B&B.

Exacerbating the boring breakfast, the dining area is too cramped with the food station, coffee station (depending on which dining room you were in) and two large tables in a such a small area. Maybe the food should be in a totally different room or guests should be served instead of having breakfast buffet style which really made getting your food a chore in the crowded quarters.

Or...

Why not expand the seating into the unused living room/TV area using folding tables or the checker/chess board table during breakfast so guests don’t have to squeeze past one another to get their food? While you are at it, add a second coffee station which was another unnecessary hassle. Or better yet, have staff serve all the beverages since the coffee thermos and cream decanters always seemed to be empty.

We really didn’t enjoy the breakfast experience at the inn which is half of the B’s in B&B.

Other than those issues which may not bother everyone as much as us, the Inn at Cooperstown was very nice, welcoming and a nice place to stay but it could easily be perfect.

Room Tip: People coming back late at night in the rear parking lot can wake you if you are in a back room but...
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FloydLawson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IAC-Owner, Owner at The Inn at Cooperstown, responded to this review, October 8, 2013
Dear Floyd,

Thanks so very much for all of your compliments and kind words about the inn. We know it takes time to write a review and we appreciate that fact that you took the time.

You are correct - the housekeeping staff should have taken care of your coffee pot, coffee items, and emptied the trash. Our sincere apologies for this oversight. Those items should not have been overlooked and it is certainly not up to the high standard of housekeeping that we consider to be the norm at our hotel. We have already shared your comments with the entire staff and re-emphasized the need to be on top of all the details.

In regards to breakfast, The Inn at Cooperstown serves an expanded continental breakfast that includes a hot egg entrée, fresh fruit salad, yogurt, assorted cereals and granola, homemade muffins, toast, assorted juices, tea and fresh brewed, locally roasted coffee. Two types of artisanal bread, sunflower-raisin and cracked wheat, are offered for toasting. The hot egg entree as well as the muffin flavors change daily. Over the years we’ve made numerous changes and improvements to our breakfast in hopes to satisfy a wide variety of guests and we frequently receive compliments on the items we serve.

Thanks also for your suggestions on the the configuration of our dining rooms. During our busy periods we frequently utilize the game table in the living room as well as the front porch (when weather is nice) as additional dining space.

Thanks again,
Sherrie and Marc
Innkeepers and Owners
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821 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (155)
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English first
grifla
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 3, 2013

Let me start this review off by saying I have not stayed here. My husband and I saw the Inn online and thought it would be a wonderful place to stay. The reservation process was frustrating and ultimately unsuccessful. When we went online to book, we were required to input our personal information (name, address, phone number, nights we wished to book.) We received a confirmation email saying the room we requested was available, with a price quote. When we called to confirm within 12 hours, we were told that room was no longer available and the only available rooms were either twin beds or the almost $400 suit. When I referenced the email confirmation, I was told that online requests did not reserve rooms, only calling with a credit card number would.My two biggest frustrations would be I provided all my personal information for no reason and I am uncomfortable with the purpose collecting it if there is no actual reservation made. Secondly, I almost feel as if it was a bait and switch. I understand that with only 18 rooms they frequently have no vacancies but for only the most expensive and least expensive to be available seems fishy to me. We ultimately booked elsewhere and are very happy with our decision.

Stayed October 2013, traveled as a couple
Helpful?
Thank grifla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IAC-Owner, Owner at The Inn at Cooperstown, responded to this review, October 5, 2013
Dear Grifla,

We are sorry we were not able accommodate you during your recent trip to Cooperstown. Please note that the Reservation Request Form on our website clearly states the following:

"Submitting this form does not guarantee a reservation. This is a request only. We will check your requested dates and email a reply. We'll call only if you've requested it, and all guaranteed reservations are confirmed in via email or in writing."

When we receive a reservation request form, we respond as soon as possible via email with our most current availability at that particular moment in time. Summer (mid-May through Labor Day) is high season for Cooperstown and the inn typically runs very close to 100% occupancy during that period with many of those reservations booked far in advance. Fall (Labor Day through the end of October) is the second busiest time in Cooperstown, especially on the weekends. During these very busy periods the status of room availability changes, sometimes radically, within a few minutes to a few hours. The majority of the 18 guest rooms at the inn are "Classic" rooms with a queen bed. A few Classic rooms have two twin beds. The Classic rooms are the most popular. The inn does have two suites, one of which is the "Luxury Suite", a beautifully appointed 2-bedroom, 2 full bath suite with 1300 square feet of space, a large living room with fireplace and wet bar and its own private entrance. The Luxury Suite can accommodate up to 5 guests. This suite is perfect for two couples traveling together or a family of 4 or 5. While this suite is often booked because of the unique dynamics there are times where it is the only accommodation not booked.

It is important to note that we collect basic reservation information in our online reservation request form only to help make the process of booking and finalizing a reservation more convenient and efficient for our guests. There is no requirement for any guest or prospective guest to fill in this form as they can simply reach us by phone if they prefer. If we do not have the appropriate availability, all of the information in the reservation request form is promptly and automatically deleted. We take the security of our guest's information very seriously and all data in our reservation system is password protected. Our data collection process is subject to annual audits of which we pass with flying colors each year.

The 18 guest rooms at The Inn at Cooperstown are sold on a first come, first serve basis. It is our practice never to hold rooms or double book. Again we are sorry that you experienced some unfortunate timing between the email response and the time that you called to actually book the reservation. We're happy that you were able to find other lodging in Cooperstown and hope that you will give The Inn at Cooperstown a second chance should you decide to return.

SIncerely,
Sherrie and Marc
Innkeepers and Owners
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 30, 2013

We went to Cooperstown for Drops to Hops, a bike race at the Ommegang Brewery. The Inn was the perfect place to stay. We needed to do some minor repairs on our bikes the night before the race and were so happy to find their bike room! Not only was it a great secure place to store our bikes, but it gave us exactly what we needed the night before a race: a room decorated in a really cool cycling theme with tools, cold beer and a place to hang while we worked on our bikes. Mark and Sherrie, thanks again! We had an incredible time! We'll be back next year! :)

Stayed September 2013, traveled as a couple
Helpful?
1 Thank Michelle R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IAC-Owner, Owner at The Inn at Cooperstown, responded to this review, October 5, 2013
Dear Michelle,

You found one of our sweet spots! Thanks so very much for writing a review about the inn and our super cool facility for bicyclists. As avid cyclists we set out to create something that would be far above what we have found at other lodging properties when we have traveled with our bicycles. Rather than storing bicycles in a dingy shed or crapped basement, we created the bicycle clubhouse at The Inn at Cooperstown to be a fun spot to hang out and, if need be, work on bicycles, in addition to a clean, secure place to store them. We are thrilled that you and your husband and friends took advantage of every aspect of the clubhouse as well as participated in the annual Drops to Hops bicycle event! See you next fall!

Sincerely,
Sherrie and Marc
Innkeepers and Owners
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ludlow, Massachusetts, United States
2 reviews
Reviewed September 29, 2013

Everything about this INN was fantastic...The breakfasts were yummy, the room was great, the location couldn't be better, and the entire Inn was so CLEAN!!! The Inn keepers were so pleasant and attentive to any needs. The PORCH was a huge bonus too!

Room Tip: No issues. The only little thing was the TV didn't change channels quickly, but that was it.
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MaryAnn G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IAC-Owner, Owner at The Inn at Cooperstown, responded to this review, October 5, 2013
Dear MaryAnn,

Thank you for recognizing how hard our staff works to keep all the guest rooms and common areas of the inn spotless. We sincerely appreciate your business and the fact that you took the time to write a review of The Inn at Cooperstown.

Thanks again,
Sherrie and Marc
Innkeepers and Owners
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
haines falls, ny
Level Contributor
37 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 4, 2013

this is an exquisite but not precious restored in run bythe most gracious and welcoming hosts imagineable, Mark and Sherrie Kingsley. But that porch is so perfect for sitting, reading, socializing,general schmoozing that there is nothing that can be compared to it. Super breakast, clean and well furnished rooms. We have been going yearly for 20 years. The only reson not to write this is that it will become too popular.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank aml894
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IAC-Owner, Owner at The Inn at Cooperstown, responded to this review, October 5, 2013
Dear Haines Falls,

First of all, thanks so very much for staying at the inn year after year! We truly appreciate your loyalty to The Inn at Cooperstown. Second, wow, many thanks for all of the kind words about our guest rooms, the breakfast, the front porch, and our staff. We look forward to seeing you next year!

Thanks again,
Sherrie and Marc
Innkeepers and Owners
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingston, New York
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 2, 2013

We just returned from spending a wonderful time at The Inn at Cooperstown. The inn is very conveniently located near all of the major attractions in Cooperstown and within walking distance of many very good restaurants. The room was very comfortable and immaculately clean. The staff was very friendly and most helpful. The inn has been beautifully and lovingly restored. The breakfast was also excellent. The next time we return to Cooperstown, we will definitely be staying here, even if that means changing the dates of the trip.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wesley D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IAC-Owner, Owner at The Inn at Cooperstown, responded to this review, October 5, 2013
Dear Wesley,

We sincerely appreciate your compliments on The Inn at Cooperstown. Thanks so very much for taking the time to write a review of our property, staff, and all that we offer. We look forward to hosting you on your next visit to Cooperstown.

Thanks again,
Sherrie and Marc
Innkeepers and Owners
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ipswich, Massachusetts
Level Contributor
66 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed August 31, 2013 via mobile

We spent a night at the Inn at Cooperstown at the end of a long week of travel. The front porch, alone, is worth the trip! Relaxing respite. Great location for walking around the quaint village. Our standard room had a queen bed, a/c, TV, table w/2 chairs. Bathroom was clean and well-appointed. The building itself is gorgeous, well-maintained, and comfortable. Highly recommend!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lhdtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IAC-Owner, Owner at The Inn at Cooperstown, responded to this review, October 5, 2013
Dear lhdtraveler,

Thanks for staying at The Inn at Cooperstown and for writing such a complimentary review. We're so happy you enjoyed your stay and very appreciative of your kind words. Our front porch is one of the most favorite spots at the inn!

Thanks again,
Sherrie and Marc
Innkeepers and Owners
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Inn at Cooperstown

Property: The Inn at Cooperstown
Address: 16 Chestnut St, Cooperstown, NY 13326-1041
Phone Number:
Location: United States > New York > Cooperstown
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Cooperstown
#1 Romantic Hotel in Cooperstown
Price Range (Based on Average Rates): $$
Number of rooms: 18
Official Description (provided by the hotel):
The Inn at Cooperstown is a lovely historic hotel located in the heart of the village just a short walk from the National Baseball Hall of Fame and many fine attractions, restaurants, and shops. This award-winning structure was built in 1874, fully restored in 1985, and is thoughtfully updated on an annual basis. The Inn has the warmth and comfort of a home. Eighteen spotless guest rooms, all with private bathrooms, air conditioning, and flat panel televisions, are individually decorated with many charming touches. Unwind in a rocking chair on the front porch or enjoy the fireplace in a cozy sitting room after exploring the village of Cooperstown. Open year-round. Off-street parking. Handicap accessible. Families welcome. ... more   less 
Also Known As:
The Inn At Cooperstown Hotel Cooperstown
Inn At Cooperstown
Bed Breakfast Cooperstown

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