The people were pleasant and the food was fine - mostly. The stroganoff was very good. The prime rib was ok. The popcorn shrimp was mushy. The salad bar was decent, but the cold salads weren't good.
We could've done without the large screen televisions on around the room - it's not a sports bar, it's a restaurant - but at least they kept the volume down.
I was annoyed at the end to find that there was a 15% gratuity added to our bill.
The young woman who served us did 3 things: she seated us, she brought us 1 water and 2 diet cokes (1 refill for my husband), and she took plates from the table once. We had to wait quite a while for our check, and even then had to go to the hostess stand, wait, and then ask another server for it as ours was nowhere to be found. There was only one other table of customers in the dining room!
It wasn't noted anywhere that there would be an automatic gratuity. I asked about leaving a tip on my card and she actually said to me, "Oh, the tip is on there already. We do that on the buffet side because some people only like to leave 10%."
Excuse me?! Although I planned to leave 10%, her service wasn't worth it, and if they know they're getting an automatic 15% why should they bother to actually serve?
We're locals, not tourists - we won't go back and wouldn't recommend it.
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