After reading the previous reviews I was a bit apprehensive about spending the weekend at the Otesaga Hotel. My mother and I were staying there for mother's day weekend and wanted a relaxing, quiet getaway.
I will address the positives first:
I am not sure if there is a change in management since the last reviews, however we found the dining room staff very friendly and accommodating. They went out of their way to make sure we had what we wanted. The food was outstanding.
The front desk informed us, after we inquired, that we would not need dinner or mother's day brunch reservations since we were in-house quests. However, when we arrived at the dining room we were informed that was not the case. The man in charge for those days worked to make sure we would have reservations and did so without making us feel bad. He went out of his way to help us.
As others have stated, the grounds are beautiful and well maintained. Our room was on the third floor and over-looked the lake. The room was very clean. Each night our beds were turned down and chocolates were left on the pillows.
My only complaint would be with reservations/front desk. They had us down for the wrong nights and as stated above were not informed regarding the dining room policy.
Also, this is small, but part of the mother's day package was chocolate covered strawberries, a gift, and a wine voucher for dinner upon arrival. We had to call and ask for these which was a bit embarrassing.
Otherwise.....great place to stay for a guiet weekend.
With the exception of the front desk...the staff was very friendly.
- Official Description (provided by the hotel):
- The Otesaga Resort Hotel is the historic grand resort of Cooperstown, NY, overlooking majestic Lake Otsego and providing exceptional accommodations, excellence service, and an elegant atmosphere since 1909. The resort is located just a short walk from Cooperstown's main attractions, including the Baseball Hall Of Fame, The Fenimore Art Museum and The Farmers' Museum, and provides exclusive packages for everyone in the family. ... more less
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- Also Known As:
- The Otesaga Hotel Cooperstown
- Otesaga Hotel Cooperstown