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“Great Stay”

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Comfort Inn Latham/Albany North
Ranked #1 of 2 Hotels in Cohoes
Long Island, New York
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great Stay”
Reviewed September 11, 2013

Clean, comfortable, staff is friendly, wonderful & clean outside pool and an added attraction ....there is a nature walk on the property for adults and children to enjoy.

I can not comment on the breakfast, for I like a healthy breakfast with freash fruit and hot ceral or freash eggs....the breakfasts' that all hotels offer do not make me happy ( eg.:fake eggs and boxed ceral and no freash fruit).

I would recommend this hotel. Quiet at night. Clean.

Room Tip: We stayed in the king size room, that offerred a desk, fridge, micro and also a couch....very comfy.
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NancyLou23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike F, Manager at Comfort Inn Latham/Albany North, responded to this review, October 1, 2013
Thank you for your review. We're glad that you enjoyed our hotel and we appreciate you sharing your experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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222 reviews from our community

Traveler rating
    76
    81
    38
    14
    13
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
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  • French first
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English first
Miller Place, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 28, 2013

Mixed feelings about my recent stay. The room (very clean) and the hotel were above average. Unfortunately the gentleman at the front desk was beyond rude and unhelpful. Picture this : You are in a strange city, it is raining, your phone dies so you would assume if you called the hotel they would help with directions. NO SUCH LUCK first we called and were given the wrong directions. Calling back scared and very lost the phone was answered by the awful comment " YOU AGAIN" and he offered no help. Need to stay again in the area this weekend staying elsewhere.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joanie049
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike F, Manager at Comfort Inn Latham/Albany North, responded to this review, October 1, 2013
We appreciate your comments, and we apologize for the level of service you experienced. We have addressed the concerns with our staff. We value our guests and want everyone to have a great experience. Thank you for also stating your compliments on the hotel and it's cleanliness! We hope that you will give us another try in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oakfield, New York
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 27, 2013

I arrived into this hotel at night, and the front desk clerk was friendly. However, upon arrival into the room, I was quite disappointed with the quality of the room. Not only is décor/amenities quite old in style and well used, but there were no hand towels or wash cloths in the bathroom, only 4 large bath towels. Also, the remote control on the TV wasn't working. There was also much dust on the lamp shade and coffee pot. I was so tired, I didn't bother calling the front desk. I had to leave early the next morning and expressed my displeasure.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
1 Thank Alicia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike F, Manager at Comfort Inn Latham/Albany North, responded to this review, October 1, 2013
Thank you for commenting on the hotel. We appreciate the compliments on the friendly staff and we apologize for not meeting your expectations in the other areas. We would have gladly replaced the remote control and replenished towels if we had been made aware. We have staff here around the clock so there is always someone there to assist our guests.
Regarding the decor, we just completed a total renovation this spring, so all of the furnishings, carpeting, wallpaper, etc. are now brand new in every room. We've also added refrigerators and microwaves to all rooms, as well.
We hope that you will stay with us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester, New York
Level Contributor
384 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed August 25, 2013

We were on vacation for 3 days and this hotel was centrally located as to our various day-trips. Check-in was fast and friendly, and our room was clean and well-lit. Plenty of pillows were provided. Interestingly, all of the cable tv channels were in alphabetical order! The pool was large, hardly anyone used it while we were there, but it could have used a good skim cleaning. The breakfast was excellent and the free coffee provided all day was a plus. Check-out was fast. We would definitely stay here again when in the area!

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BiffBiffman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike F, Manager at Comfort Inn Latham/Albany North, responded to this review, October 1, 2013
Thank you for sharing your experience! We're glad that you enjoyed your stay and we look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rockford, IL
Level Contributor
67 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed August 5, 2013

We were coming in for a wedding, and decided at the last minute to come early. We booked just one night in this hotel, as it was reasonably priced. I wish we would have spent the weekend here. The other hotel was nice, but no better for $50 more per night.
Everything was clean, the breakfast was very good, and the coffee was great! Nice staff. It is a good choice if you need to go to this area.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank maryallen99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike F, Manager at Comfort Inn Latham/Albany North, responded to this review, October 1, 2013
Thank you for reccommending us! We appreciate your compliments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenfield
Level Contributor
37 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed May 31, 2013

I had to travel to the latham, NY area for work and needed a place for the night. I looked at my options and being on a budget decided the Stay Inn was my best bet. It is an older inn and is in the process of being remodeled. At check inn, I was greeted with a very stong smell of cigarette smoke that could have been lingering from some of the people sitting in the lobby. When I got to my room on the 3rd floor (at around 6 PM) someone around the corner down the hall was banging very hard on a door like they were trying to kick it in. After retuirning from dinner I was working in my room until about 10:30 and continued to hear people banging on doors until about 11PM. When I came down for breakfast in the morning there were a fair number of workers involved with the remodeling in the area getting breakfast. At checkout I mentioned that they should try to prevent the door banging and was told that maybe it was from hotel workers. I said it shouln'd be at 10 or 11 PM! The room was actuallly very nice.

Room Tip: Get room on a floor that has been remodeled.
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Oatnboatn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike F, Manager at Comfort Inn Latham/Albany North, responded to this review, August 8, 2013
Thank you for your review. We appreciate your feedback. Our renovation is now completed and all of our rooms have been beautifully remodeled. We have since become a Comfort Inn, so we have expanded our breakfast selections, upgraded our amenities and now participate in the Choice Prvileges program. We apologize for the disturbances that you experienced during your visit. We hope that you will stay with us again so your can experience our "new" hotel. Thank you once again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brockport, New York, United States
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 28, 2013

The room was very nice and was clean. The bed was very comfortable and the linen was good quality. The staff is friendly and when we had an issue with our TV the owner himself came up to fix the problem. However, the breakfast is VERY basic, and the housekeeping staff barely cleaned the room in the morning after our first night- they just grabbed the dirty towels and made the bed. If you can overlook those two very small things, this is a good hotel to stay in. It is located next to the highway also making it easy to travel to our destinations.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kerry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike F, Manager at Comfort Inn Latham/Albany North, responded to this review, August 8, 2013
Thank you for posting your review. We are pleased to hear that you enjoyed your visit with us. We apologize for the housekeeping oversites that you mentioned. Our guests' satisfaction is very important to us. We have recently undergone renovations and have rebranded to a Comfort Inn, and our goal is to ensure that every guest has a great experience here. Please visit us again when you are back in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Latham/Albany North

Property: Comfort Inn Latham/Albany North
Address: 981 New Loudon Rd, Cohoes, NY 12047-5001 (Formerly Hampton Inn Albany/Latham)
Phone Number:
Location: United States > New York > Cohoes
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Cohoes
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn Latham/Albany North 2.5*
Number of rooms: 125
Official Description (provided by the hotel):
Newly renovated (May 2013) Latham area hotel with 125 rooms offering complimentary hot breakfast buffet, free Wi-Fi, & free parking. All rooms have refrigerators, microwaves,& 32" Hi-Def flat Screen TVs with premium sports/movie/music stations. Enjoy our large outdoor pool & spacious, well-equipped fitness center. 2 meeting rooms on 1st floor. Great central location bewteen Albany, Saratoga, Troy & Schenectady. ... more   less 
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Also Known As:
Stay Inn Albany Latham Hotel Cohoes
Hampton Inn Cohoes
Cohoes Hampton Inn
Hampton Inn Albany Latham

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