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“In need of a few updates!”

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Rodeway Inn and Suites
Ranked #2 of 3 Hotels in Cobleskill
New Hampshire
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“In need of a few updates!”
Reviewed August 24, 2012

My husband and I just recently stayed here for a wedding. The check in was great, very fast, very informative staff with great personality! Our room was ready prior to check in time which was excellent, gave us some time to get ready for the wedding. They suggest we drove around to another entrance to be closer to our room, we did that and struggled outside with the room card trying the door over and over again, as we were about ready to give up someone came and opened the door for us and mentioned that they had the same issue. We found our room which was right next to the entrance, we walked in and there was a terrible smell, like an old mildew smell. It was very warm in the room, the a/c didnt seem to work that great, and there was only a few lamps in the room...it was so dark. The hotel is not quiet, we could hear the people in the room beside us talking as if they were in our room. The view was nice although my husband and I went to sit outside for a bit before the wedding and the picnic table in the field was not in good shape, very unsafe to sit on, the bench was all broke and the table itself was all torn to pieces. The bed was comfortable and we got a goodnight sleep after the wedding so all in all the hotel worked for what we needed it for, but if we went for a visit again we would certaintly find a different place to stay.We werent able to visit the restaurant, the pool or the bowling d/t the wedding so I cant give comment on those activities :)
**FYI when we were headed home Sunday afternoon, I looked at my ankle that was itching like crazy and I had 10 bug bites on the top of my foot, I am thinking it was either something in the bed or something in the carpets**

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 2kdz_momma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_PLUS_Cobleskill, Director of Sales at Rodeway Inn and Suites, responded to this review, September 4, 2012
Thank you for staying with us while attending a wedding held here at the Best Western PLUS of Cobleskill. Your comments are appreciated as we strive to provide the best accommodations and service possible for all of our guests. We are sorry if we fell short and please be assured that we are taking steps to correct any and all issues brought to our attention. Again, we thank you for your feedback and look forward to seeing you again soon.

Sincerely,
Jessie Griffin
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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450 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • French first
  • Any
English first
Long Island City, New York
1 review
Reviewed August 22, 2012

We recently stayed here while visiting Howe Caverns since it is only 10 minutes away and had good reviews. The hotel is very clean and the staff are friendly and always willing to assist to make your stay as comforatable as possible. The restaurant on premises is nice and the staff there are exceptional! The breakfast buffet is ok but I was not thrilled with the dinner/lunch. It is ok food, but the pleasant atmosphere and the wonderful staff made it worth going. The room was clean and housekeeping did a great job cleaning up, even with my kids making such a mess. One problem that we had was that even though the shower head says it is anti-scald and gives you directions on how to use, after following those directions my husband and I were scalded several times. We did not allow our children to shower, they either bathed or used washclothes to clean up as I did not want them to get scalded. I should have informed the front desk, but the hotel was pretty full and I was not sure what they would have been able to do for me. The hotel also claims they have high speed free wifi, although I could not access it, at first, from my room. I called what I thought was a toll free number that they list in their book to get help and was told that I might have to get as close to the door as possible. The only way it worked is if I sat on the floor right next to the door inside my room. Very uncomfortable. Then I was charged $6.42 for that call. Not very happy about that. Other than that this really was a nice hotel with friendly staff.

Room Tip: If you like to be near the pool, ask for a poolside room as the other rooms are pretty far. Another...
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jennie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_PLUS_Cobleskill, Director of Sales at Rodeway Inn and Suites, responded to this review, September 4, 2012
Jennie S, thank you very much for your detailed review of your recent stay with us, your feedback is appreciated. We are pleased to hear that you found the hotel to be clean and the staff to be friendly, as we are often known for our cleanliness and friendless. Our maintenance department investigated the issue with the showerhead and it has been repaired. My deepest apologizes for the inconveniences with the internet; I have credited you for the phone call, and we are working with our internet provider so that we can provide better service. Thank you again for your feedback, your comments have been shared with all of our team members.

We hope to have you back as a guest of ours again soon,
Jessie Griffin - Director of Sales
sales@bestwesterncobleskill.com
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Syosset
Level Contributor
92 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed August 16, 2012

Decent enough hotel. Pool looked a bit cloudy so did not go in. Got a renovated room on ground floor. Room was clean, though bathroom smelled a bit of mildew. Did not see any mold though. They are skimpy on towels and lighting in room (two lamps for whole room). Staff was courteous. Bowling was fun. Skipped $8 breakfast.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank forseeme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_PLUS_Cobleskill, Director of Sales at Rodeway Inn and Suites, responded to this review, August 24, 2012
We appreciate your feedback regarding your recent stay with us. Your comments have been shared with our team members. Reviews like the one you gave us are especially helpful so that we may improve our accommodations for our guests. We are pleased to hear that you enjoyed bowling in our onsite 16 lane bowling center. Please come back and stay with us again.

Sincerely,

Jessie Griffin - Director of Sales
Sales@bestwesterncobleskill.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
77 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed August 13, 2012

Most important as always room was very clean. Staff was friendly and accomodating. Breakfast was adequate. Bowling alley in facility was nice on that rainy day and having not played in years it was fun. Location was easy to access.

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sbcvulcan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_PLUS_Cobleskill, Director of Sales at Rodeway Inn and Suites, responded to this review, August 21, 2012
Thank you for staying with us recently and choosing Best Western. The time you took to write this online review is appreciated and we enjoy hearing about your experience. We hope that you will come back soon so that you can stay with us and go bowling again!

All the best,
Jessie Griffin - Director of Sales
sales@bestwesterncobleskill.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Silver Spring, MD
Level Contributor
122 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed August 10, 2012

We decided to splurge and pay extra here because of the photo of the pool - it looked inviting. When we got there, we discovered the pool was tiny, overheated, with murky colored water. In the morning, went to the pool - there were a couple of young boys playing in the water - just being kids. Having just a couple of other kids there made the pool feel overcrowded - no room for anyone to stretch and relax. The breakfast food was below average as well.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank prontoeli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW33059, Director of Sales at Rodeway Inn and Suites, responded to this review, August 13, 2012
We are happy to hear that you received a good night’s sleep at the Best Western PLUS of Cobleskill. We are investigating your additional comments regarding the pool and breakfast. The feedback you give us is much appreciated. It is our goal to exceed our guest’s expectations and I am sorry that we feel short. If you return to the area it is my hope that you will give us a second chance.

Thank you again,
Jessie Griffin - Director of Sales
sales@bestwesterncobleskill.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Masachusetts
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed July 25, 2012

We stayed at this hotel for one night recently. It has amazing views since it is atop a hill. The entrance way is very nice with large columns in front. The staff is extremely friendly and helpful. There is a coffee/tea set up just ot the right of the lobby desk which was a nice touch. We requested a recently renovated room and our request was granted. The room was nice and very clean. The beds were comfortable, just not used to double bed size (we have a queen at home). There is a microwave and mini fridge in the room, as well as a Kuerig in the bathroom. The bathroom was nicely laid out. The shower is amazing. Very good water pressure and a large showerhead. Our room was on the first floor close to where cars pull in to park but we had no problem with noise or lights. The hotel for the most part was quiet although being on the first floor we could hear the people above us walking around. Also the A/C is abit noisy. The pool area is on the other side of the lobby, as is the restaurant and bowling alley. The restaurant was just okay. The food was average and the staff at times seemed unorganized. The breakfast buffet is not worth the $8.95 for adults. When we went to get food there was nothing really there. We had to ask for them to refill the items. Best to order off the menu. The bowling alley is ten pin and is alot of fun. $3.50 a string and $1.75 for shoe rental. Overall it was a wonderful stay and we would stay again if we venture out to Cobleskill in the future.

Room Tip: Ask for a recently renovated room and one on the second floor if available. The area around the poo...
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank redsox721
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW33059, Director of Sales at Rodeway Inn and Suites, responded to this review, July 30, 2012
Thank you for staying with us recently. We appreciate the time you took to write the review and your comments have been shared with the whole staff. It is our hope that your travels bring you back to Cobleskill in the near future. We hope that you have a wonderful rest of the summer.

Take care,

Jessie Griffin
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Babylon
Level Contributor
154 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed July 21, 2012

This place is so nice - comfortable room (although we didn't spend much time there); great restaurant; really nice people. And the pool is warm.

Room Tip: We were near the door and near the vending machines and didn't hear a thing from outside the roo...
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  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Phyllis K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW33059, Director of Sales at Rodeway Inn and Suites, responded to this review, July 28, 2012
On behalf of all the staff we are thrilled to hear that you had a great time. Your positive and honest review is appreciated. We hope to have you back as a guest of our again soon.

Best regards,

Jessie Griffin
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rodeway Inn and Suites

Property: Rodeway Inn and Suites
Address: 121 Burgin Dr, Cobleskill, NY 12043-5009 (Formerly The Inn at Cobleskill)
Phone Number:
Location: United States > New York > Cobleskill
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Cobleskill
Price Range (Based on Average Rates): $
Hotel Class:3 star — Rodeway Inn and Suites 3*
Number of rooms: 76
Reservation Options:
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Also Known As:
Best Western Plus Inn Of Cobleskill Hotel Cobleskill
Best Western Cobleskill
Best Western Hotel Cobleskill
Cobleskill Best Western

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