staff needs to put their customers needs and complaints as their priority. As I was checking out on Sunday the 19th I overheard a conversation that someone was trying to contact one of my family members to return an item. I told that person to come with me and I would get him the family member. The individual didn't so I told him to give the property to my husband outside and he did. We left the hotel. I later got a call that said this same individual was given a key by Melissa or Aleshia and they let them selves in my room. I did not give permission for this person to enter my room and the front desk staff gave him a key anyways. He had no business to enter our room where my daughter was. I called the hotel and complained and asked that the individual be made to leave the hotel. Aleshia proceeded to argue with me and tell me that he did nothing wrong and didn't need to leave the hotel. Ultimately my family packed up our room and left the premesis. If you intend to stay here in the future make sure you lock you room it seems to be a place for family members to hang out. We have stayed at this hotel numerous times and have never had an issue like this.
Property: Super 8 Cobleskill NYAddress: 955 E Main St, Rt. 7 Box Cobleskil, Cobleskill, NY 12043-5722
Location: United States > New York > Cobleskill
Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Ranked #1 of 3 Hotels in Cobleskill
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Cobleskill NY 2*
Number of rooms: 50
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- Also Known As:
- Super 8 Cobleskill
- Super Eight Cobleskill
- Cobleskill Super Eight
- Cobleskill Super 8