We just spent two nights at the Inn at Peek'n Peak (two adults + 4 teenagers). The check-in process was easy enough but there is a LOT of equipment/bag schlepping as the rooms can be relatively far away from the lobby. The room was well worn but clean...pretty typical for an old ski resort. Shower grout was new and clean, floor grout was old and grungy. The hill is pretty small (we walked up it in about 20 minutes before the lifts opened to take advantage of some new powder) and most runs aren't overly scenic. No wait for the chairs while we were there 12/26-28.
We did have a snowboard stolen in the first 4 hours and a nike dryfit shirt the next day (in the hot tub area). Not the PnP's fault but just a warning not to bring anything too nice to this resort. Equipment that is run of the mill at Mont Tremblant will be considered high end here.
My main complaint is the service. Let me preface this by saying that I'm pretty laid back and generally sympathetic towards people in the service industry so I'm not some sort of self-centered hard nose. The workers were generally extremely nice but completely untrained to provide a level of service that is customary elsewhere. The food service in the pub was terrible as was the food. Exact same poor service in Piazola's restaurant and bar. Rental shop workers were generally spaced out and inattentive. Rental shop cashier was snappy. Lift operators didn't pay attention to what was going on. It really seemed that there was a serious lack of focus on customer service. Overall, this decreased the enjoyment of the vacation immensely and we will never return to PkP.
- Official Description (provided by the hotel):
- Established in 1964, Peek'n Peak Resort and Spa, in Chautauqua County, NY, is a regional destination for snow sports, golf, conferences and destination weddings. Our family-friendly atmosphere boasts two swimming pools, a children's play zone, a variety of dining options, miniature golf, a centrally located hotel and condos that sleep from 2-24 people. For year-round recreation The Peak features 27 ski slopes and trails, 4 terrain parks, two highly acclaimed golf courses, a luxury day spa, fine-dining and a vast selection of accommodations and amenities. Each year the Peak welcomes over 450,000 guests and over 200,000 skiers and snowboarders. ... more less
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- Also Known As:
- Peek`n Peak Hotel Clymer
- Peek Peak Hotel
- Peak n Peak Clymer Ny
- Peek Peak Resort
- Peekn Peak