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“Great stay Except not overly wild about the new beds”

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Hilton Garden Inn Clifton Park
Ranked #4 of 10 Hotels in Clifton Park
Certificate of Excellence
Reviewed October 9, 2013 via mobile

Very nice stay
The front desk was friendly ANC knowledgeable
Rooms were nice and clean
The only problem was the new beds
They just we're not comfortable
They were too hard
Their location is great as the mall and movie theatre are right there

  • Stayed: October 2013
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1  Thank Summersnuggles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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386 - 392 of 481 reviews

Reviewed October 4, 2013

turned out to be a great location for our business meeting. Staff were helpful. Plenty of places nearby to shop and eat. Good meals and wait staff in hotel also. We enjoyed a relaxing breakfast on Sunday before we left. Haven't seen so many smiling faces in a long time.

  • Stayed: September 2013, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank 730winifredk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 3, 2013

Attended an inaugural meeting at this hotel. The room was very clean and comfortable. Service and amenities were excellent. It is located in the Clifton Park Mall. Would stay here again especially when Saratoga Races are on next year.

  • Stayed: September 2013, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank Linda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2013 via mobile

I stayed here with my wife for a few days while she was traveling for work and it was an average experience. Nothing bad but also nothing overwhelming. There was however a terrible smell on the first floors. I recommend for a short stay but any longer than that would be a mistake. And lastly it's pretty quiet up here at Clifton park

  • Stayed: September 2013
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1  Thank 24July13b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2013

I would like to thank the staff that called me only 10 minutes after I left the hotel to tell me that I left my medications in the refrigerator. I was really impressed by the responsiveness of the staff at this hotel. The cleaning folks noticed I left my medications in the refrigerator then called the front desk who then found my mobile number and called me all within 10 minutes after I left the hotel. Very impressive responsiveness and top notch service! THANK YOU

  • Stayed: September 2013, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank Rick H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 24, 2013

The experience was excellent. The hotel was clean with lots of meeting space in the lobby and other areas. The staff was helpful and the dining experience was outstanding. One of the best meals I have had in a hotel. Also the hotel is attached to a mall with a theater which is very convenient for movie goers.

  • Stayed: September 2013, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank William V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 19, 2013

I would like the owners of this franchise to be made aware of the situation and how their employees handled it poorly. Those on the elevator are professional business owners that do travel to the Albany area often. After doing research on the Hilton Hotel and knowing that you have the Brand Promise I am looking forward to, at the least, a full room refund for all parties involved. I look forward to hearing from you in the near future...Susan Maxam

  • Stayed: September 2013, traveled with family
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Review collected in partnership with Hilton Garden Inn
Thank Susan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shelbie N, Director of Sales at Hilton Garden Inn Clifton Park, responded to this reviewResponded September 20, 2013

Susan,

Thank you for reaching out to us via TripAdvisor. Please know that your satisfaction is of the utmost importance to us, and we welcome you to contact our offices directly so we may further discuss your experience on our elevator. We are dedicated to ensuring your satisfaction, and look forward to speaking with you.

Thank you,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Clifton Park

Address: 30 Clifton Country Rd, Clifton Park, NY 12065-3810
Phone Number:
Location: United States > New York > Clifton Park
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 10 Hotels in Clifton Park
Price Range: $108 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Clifton Park 3*
Reservation Options:
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