This place used to be great but now not so much. Room was clean and well maintained but that's about the best I can say. When we arrived it was 14 degrees outside and there was about 6 inches of snow on the ground. The heat in our room was completely shut off even though we had a reservation (for which we had to prepay). It took several hours for the room to warm up to the point where we could take off our jackets. Also the parking lot was not plowed and the walk was not cleared so we had to trudge through the snow to go back and forth from our car to the room.
It's obvious that this place is now all about cutting corners to save money, which I can understand but, considering the price I think they've gone a bit too far.
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- Also Known As:
- Village Haven Hotel Clarence
- Village Haven Clarence