We stayed here to be close to family for a college graduation. The choices were very limited for the area, so Comfort Suites it was. Checin seemed a little confusing. The girl behind the counter didn't know what to do and had to ask management. It didn't take too long, but thought the staff should be trained properly. Other family had arrived the day before. We were in rooms numerically in a row, but not actually next to each other. Also, not a huge deal. We did however encounter them asking for clean towels in the hall. Housekeeping did not repalce their old ones with new ones from the day before. This immediately had me worried. The bed our son chose had a stain on the comforter when we arrived to the room. We just removed the comforter from the bed and did without. The next day, housekeeping actually did a great job picking up the place. With a 3 year old, stuff was everywhere. However, a pillow case had an usual stain on one fo the beds. Once again, we just didn't use it. Also, one our our towels was completely ripped/shredded on one end. I cannot believe someone would leave that in a room. It was about the quality we use to wash our dog. Breakfast was "ok" The layout was completely awful though. Everything stuck in corners and very cramped. The lady running the breakfast was very helpful. She seemed super busy and the trash was very full every day. Housekeeping or another staff member should be assigned to take the trash out mid-break hours to help out. Overall it was "fine". nothing to write home about. Would not stay there again however.
- Official Description (provided by the hotel):
- The Comfort Suites® hotel is located off Interstate 81, minutes from downtown Syracuse and its many attractions. Our guests will find that this hotel in Cicero, NY provides plenty of amenities with the feel of home. Syracuse Hancock International Airport is just five miles away from this New York hotel. Additional points of interest close to this Cicero, NY hotel include:•Oneida Lake•Cicero Twin Rinks ice skating center•Empire Expo Center, home of the New York State Fair •Syracuse University & Carrier Dome•Carousel Center shopping center. A number of golf courses, parks, entertainment venues, retailers and shopping centers can be found in the vicinity. Several restaurants are close to the hotel; some are within walking distance. Hotel features and amenities include:•Free coffee•Free wireless high-speed Internet access•Free The Wall Street Journal•Indoor heated pool•Fitness centerPLENTY OF BOAT PARKING! Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast. After a long day, relax and unwind in the hotel lobby for the manager's reception Monday through Thursday 5:30 p.m. - 7:30 p.m. A free light dinner, sodas and cocktails are provided. It is the perfect way to start your evening. All spacious guest suites are equipped with microwaves, refrigerators, coffee makers, curved shower rods, hair dryers, flat-screen televisions, desks, down pillows, pillow-top mattresses, irons, ironing boards, sofa sleepers and cable television. Ask about our rooms that have hot tubs. Connecting rooms can be requested. Laundry facilities are located on the premises. For added convenience, this is a pet-friendly hotel (fees apply). Plenty of parking is provided and can accommodate most vehicles. For guests traveling with boats, we provide easy access to electrical outlets. Corporate travelers will appreciate amenities provided in the on-site business center like the public computer with Internet access, and copy and fax service. This New York hotel has three banquet and meeting rooms that can accommodate up to 240 people for most functions. For outstanding accommodations at affordable prices, stay at the Comfort Suites hotel. Whether traveling for business or pleasure, our friendly staff will be delighted to help you in any way they can. Make a reservation with us today. ... more less
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- Also Known As:
- Comfort Suites Syracuse - Cicero Hotel Cicero