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“Good location but air conditioning prevented us from sleeping”

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Comfort Suites Cicero - Syracuse North
Ranked #1 of 3 Hotels in Cicero
Certificate of Excellence
Reviewed September 1, 2011

We booked our room on Priceline and received a rate of $129 which we were pleased with. I called the hotel a couple of days before and they did not have our reservation and didn't offer to sort things out and said there were no more rooms left. I called Priceline and their customer service was very good and sorted our room. We were booked in a two queen bed suite. We arrived to be told that Priceline does not save this type of room and they only had a King room for us and did not offer to compensate in any other way.
The room was a good size but there were four of us and the pull out couch was very small as it was only a double for two teenage kids.
The windows do not open and therefore you need to have the air conditioning on to keep it below 80 degrees. We did not get any sleep either nights as the a/c unit was so loud and was right beside the bed. I mentioned it to the front desk and their response was this is basically the way it is.
The room itself had lots of space and a small fridge and microwave which was very useful.
The pool though was probably the smallest i have ever seen in a hotel. We went down twice with one of our daughters and when another family got in that was more than enough to be able to swim at all.
The location was the best part of this hotel. It is about 15 minutes to the Carrousel Mall in Syracuse and 50 minutes to the Premium Waterloo Outlets. There was also a Target and Walmart within 5 minutes and the Cracker Barrel Restaurant a 5 minute walk. I would definitely recommend the Cracker Barrel, it was really well priced and the service was quick and the store attached lots of fun.
Breakfast was provided but was very basic and the same both mornings. Scrambled eggs, sausages, homemade waffles, cereal, toast, yougurt. Enough to get you going.
The hotel was very clean and lots of free parking which was definitely a plus.

Room Tip: We were in room 314 which was near the elevator and had the noisy a/c unit.
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  • Stayed: August 2011, traveled with family
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2  Thank kanatafamilyof4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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224 - 230 of 250 reviews

Reviewed August 21, 2011

We stayed here for 3 nights and it was wonderful! They have a managers reception in the evening from Monday - Thursday which was a nice surprise touch and the hotel is only a couple of years old and very well kept. The staff were very friendly and helpful and the hotel is located next to the interstate which makes any travel very easy. Great shopping and restaurants nearby as well. We will definately stay here again!

Room Tip: King suites are very spacious and comfortable.
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  • Stayed: August 2011, traveled as a couple
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1  Thank PandV--onthego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2011

This hotel is conveniently located off I-81 at exit 30, just north of Syracuse.

The hotel still retains its newness. (built 2009) The entire property was extremely clean. Housekeeping obviously cares, and takes pride, at this hotel.

Reception was rather slow & lackadaisical. We were checked in after the clerk finished her private, non-urgent, telephone call.

Our room was spacious, very clean and comfortable, and the down pillows and pillow-top mattress provided a great night’s sleep.

Calling the room a “suite”, because of a small wall and a pull-out couch, is a bit “cheesy” An oversized room would be a better description.

Free Wi-Fi, and continental breakfast included. Plenty of parking for those with boat trailers.

There is a Cracker Barrel restaurant located a 3-5 minute walk away, or a 1 minute drive for home style meals.

A nice hotel and would definitely stay here again if in the area.

  • Stayed: July 2011, traveled with family
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5  Thank RescueTeam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 3, 2011

This hotel offers very good value for the price. I reserved the room through a 'hotel discounter' and was pleasantly surprised when I arrived. The Hotel is immaculate! It offers free parking and some of the sites have power for your 'boat parking'.
The room was a suite and very nicely appointed. Large LCD TV, free WIFI, Microwave, Coffee Maker and fridge. You couldn't ask for better! The Staff was very friendly and there is 24 hour coffee available in the lobby.
The only negative was the fact that I was charged a $25 Pet Fee! All these fees give new meaning to 'Pet Friendly'.
The Free Breakfast was very good and featured cold cereal, various breads and buns, scrambled eggs, sausage, hot waffles, juices, coffee and tea. The attendant was very helpful and even cooked waffles for the guests.
All in all, I would return tomorrow! But I'll leave my dog at home!

  • Stayed: August 2011, traveled on business
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2  Thank enercontrol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 1, 2011

We started off at a Ramada in N Syracuse and left after 1 horrible night. Thankfully, we found the Comfort Suites a few miles north in Cicero. What a blessing! The hotel is only a couple of years old, in great condition and completely non smoking. Rooms are spacious (and with 2 small children, we have a lot of stuff!). Breakfast was nice (even had blueberry waffles), as were light snacks in the evening, once we found them. The staff was helpful both with our last minute reservation and with finding a laundromat. The pool water was a bit chilly for us southerners but other than that, everything was great.

It's a little tricky to find at first because it's off an access road so it looks like you're getting on 81N. Keep going & the hotel's on the right, past the Cracker Barrel.

We will definitely stay there on our next visit to the Syracuse area.

  • Stayed: July 2011, traveled with family
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2  Thank mmeclavie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 13, 2011

Last weekend was our second visit to the Comfort Suites in Cicero and this hotel is just a wonderful place to stay! The Front Desk folks and Staff are professional, courteous and friendly, just plain nice people! Hotel is spotless (inside and out), rooms are very clean, and the beds super comfortable. This is our place to stay when we come to the area and I would recommend it to anyone who stays in the Oneida Lake area. Thanks to the staff for another great weekend!

  • Stayed: July 2011, traveled as a couple
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2  Thank JoePeeps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 15, 2011

Check-in was VERY smooth, for a bus of 42!!! Had some trouble with our room key working but front desk (FD) was always very good about re-keying. Adina, Sue and Karena were wonderful at FD, Sarah was FABULOUS in the breakfast area each morning, and at evening refreshments. Nicole has such a pleasant personality!!! :):):) Very helpful!!! We checked out on Sunday, and the gentleman working the FD it was his 1st day, but he was very good, I needed some tape and he wasn't sure where to find it, but I told him I go get my breakfast and be back and he had it waiting on me. Just can't say enough good things about this hotel. It's all you expect to get when away from home. Would def. stay here again.

Room Tip: 221 was quiet
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  • Stayed: June 2011, traveled with friends
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1  Thank DasDee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Cicero - Syracuse North

Address: 5875 Carmenica Dr, Cicero, NY 13039-8534
Phone Number:
Location: United States > New York > Finger Lakes > Cicero
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in Cicero
Price Range: $88 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Cicero - Syracuse North 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
The Comfort Suites® hotel is located off Interstate 81, minutes from downtown Syracuse and its many attractions. Our guests will find that this hotel in Cicero, NY provides plenty of amenities with the feel of home. Syracuse Hancock International Airport is just five miles away from this New York hotel. Additional points of interest close to this Cicero, NY hotel include:•Oneida Lake•Cicero Twin Rinks ice skating center•Empire Expo Center, home of the New York State Fair •Syracuse University & Carrier Dome•Carousel Center shopping center. A number of golf courses, parks, entertainment venues, retailers and shopping centers can be found in the vicinity. Several restaurants are close to the hotel; some are within walking distance. Hotel features and amenities include:•Free coffee•Free wireless high-speed Internet access•Free The Wall Street Journal•Indoor heated pool•Fitness centerPLENTY OF BOAT PARKING! Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast. After a long day, relax and unwind in the hotel lobby for the manager's reception Monday through Thursday 5:30 p.m. - 7:30 p.m. A free light dinner, sodas and cocktails are provided. It is the perfect way to start your evening. All spacious guest suites are equipped with microwaves, refrigerators, coffee makers, curved shower rods, hair dryers, flat-screen televisions, desks, down pillows, pillow-top mattresses, irons, ironing boards, sofa sleepers and cable television. Ask about our rooms that have hot tubs. Connecting rooms can be requested. Laundry facilities are located on the premises. For added convenience, this is a pet-friendly hotel (fees apply). Plenty of parking is provided and can accommodate most vehicles. For guests traveling with boats, we provide easy access to electrical outlets. Corporate travelers will appreciate amenities provided in the on-site business center like the public computer with Internet access, and copy and fax service. This New York hotel has three banquet and meeting rooms that can accommodate up to 240 people for most functions. For outstanding accommodations at affordable prices, stay at the Comfort Suites hotel. Whether traveling for business or pleasure, our friendly staff will be delighted to help you in any way they can. Make a reservation with us today. ... more   less 
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Also Known As:
Comfort Suites Syracuse - Cicero Hotel Cicero

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