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“Clean and Comfortable”

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Best Western Plus Galleria Inn & Suites
Ranked #22 of 22 Hotels in Cheektowaga
GreenLeadersBronze level
Reviewed April 16, 2012

We were visiting friends in West Seneca, NY for the weekend and stayed at this Best Western a few miles from their home. Overall, the hotel was nice. Our room was small, but clean. Bathroom had some wear to it, but not bad at all. Staff was friendly. Breakfast was good. A nice variety of items. We were concerned about a bar/restaurant right next door and if noise would be a factor. The restaurant looked very crowded on Saturday night, but we didn't have any problem with noise. The hotel is in an older neighborhood, but felt safe. We would stay there again.

Room Tip: Our room was not facing the thruway and near the front entrance and the end of the hall on the first...
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  • Stayed: April 2012, traveled as a couple
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3  Thank calamitylori2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tina M, Guest Relations Manager at Best Western Plus Galleria Inn & Suites, responded to this reviewResponded 3 weeks ago

On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our staff and breakfast. Your feedback will help us to grow and evolve and I thank you again for taking the time to rate your experience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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408 - 414 of 482 reviews

Reviewed April 6, 2012

Stayed a quick night while passing through. Great value hotel for a night. The room was clean and there was plenty of food included in the breakfast.

  • Stayed: April 2012, traveled as a couple
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2  Thank RelativeWay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 16, 2012

My husband & I & our 16 year old daughter really enjoyed our stay here. We had a suite with an adjoining room. Our daughter stayed in the living room area with the pull-out sofa and TV. My husband & I also had a TV in our bedroom area. We were pleasantly surprised to discover there were two washrooms as well! The breakfast eating area was very big and it seemed like everyone was taking advantage of their free continental breakfast (served from 6:30 - 9:30). We went down at 9 am and they ran out of scrambled eggs and bread but that was soon replenished in 10 minutes. The hotel was in a quiet area of town which was great after being at the larger malls with bustling crowds. We would definitely stay at this hotel again.

  • Stayed: March 2012, traveled with family
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4  Thank Suzysews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 12, 2012

My son and I came down for an overnight stay while going to the game at Hsbc. Nice clean affordable hotel only 10 mins from the arena. Wifi service to research good places to eat and Shawn was kind enough to give some suggestions even if he is a Sabre fan :)

  • Stayed: March 2012, traveled with family
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1  Thank al b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 11, 2012

My g/f and I do a once a year girl weekend in Buffalo to get away for a bit and do some shopping. Each year we pick a different hotel but after our recent stay at this hotel, I believe we have found the place we'd like to return to each year :)
The room was nice, beds super comfy and the washroom was spacious. It was nice to have a refrigerator too.
The hot tub was fantastic (although a bit hot) and the guy at check in was super friendly.
We could have done however without being scolded that we got locked out of our bathroom somehow and had to call the front desk at 6am to have it unlocked. The girl who showed up to fix that for us made it pretty clear that she wasn't happy about having to come assist us. It's not like we did it on purpose and honestly, we're not even sure how it happened. Regardless, we weren't thrilled that she was so pissy about it.
Anyhow, other than that, we had a nice time and will return, hoping that the girl who opened the door for us is in a better mood next time!

  • Stayed: March 2012, traveled with friends
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5  Thank niagaramom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 11, 2012

This Best Western has a FANTASTIC property. I stayed here with my boyfriend to go shopping and the hotel was perfect. For about 70 dollars a night we got a king suite which looked exactly like the virtual tour online. Updated recently and the maid service is pristine. They ensure breakfast is well stocked until 10 and parking is free!
We shopped at the Walden Galleria, which is 10 minutes away, and the outlet malls, about 30 minutes away.
Fantastic hotel, I would recommend it to anyone!

Room Tip: Book online to get a cheaper rate!
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  • Stayed: March 2012, traveled as a couple
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2  Thank ali w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 11, 2012

The hotel is clean - including the rooms - and semi modern. The attached restaurant served us well. It is approx. a $20 taxi ride to downtown and about the same to the Galleria. This hotel was great value and we had no problems with staff, rooms or parking.

  • Stayed: March 2012, traveled with friends
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2  Thank HarleyGump
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Galleria Inn & Suites

Address: 601 Dingens St, Cheektowaga, NY 14206-2405 (Formerly BEST WESTERN PLUS Galleria Inn & Suites)
Phone Number:
Location: United States > New York > Cheektowaga
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Cheektowaga
Price Range: $81 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Galleria Inn & Suites 2.5*
Number of rooms: 110
Official Description (provided by the hotel):
Updated in Fall 2017. Just seven minutes to the Galleria Mall and centrally located between three major malls (only 15 minutes away). Plus only five minutes to downtown Buffalo and The KeyBank Center. Fifteen minutes from Ralph Wilson Stadium. Swimming pool is seasonal; open Memorial Day to Labor Day, dates subject to change. No charge for parking; bus parking available. ... more   less 
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Also Known As:
Best Western Plus Galleria Inn And Suites
Best Western Plus Galleria Hotel Cheektowaga
Holiday Inn Express Cheektowaga
Holiday Inn Cheektowaga
Cheektowaga Holiday Inn

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