The hotel met our expectations on the night that we slept there. The room was clean and we had a restful nights sleep. The breakfast was adequate...had the basics. The shuttle service was excellent. Unfortunately my son had left an item in the room and and when we arrived back from our trip we went to the front desk to inquire and the person told us that housekeeping had left for the day and that she had no way to check the lost and found. I felt that she just didn't want to be bothered :( She offered to take our information but I told her that it would not help since we live 3 hours away and she didn't seem to care. Probably won't go back when flying out of Buffalo because of the poor customer service.
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- Also Known As:
- Days Hotel Buffalo