We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great customer service!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Comfort Suites Buffalo
Ranked #18 of 22 Hotels in Cheektowaga
Waterdown, Canada
1 review
“Great customer service!”
Reviewed December 1, 2013

This was my first stay at this hotel. I arrived late and was pleasantly surprised by the very friendly and informative reception I received from Chris and Andre. This certainly will be the first of many stays!

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TMLHopefull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

526 reviews from our community

Traveler rating
    223
    159
    76
    36
    32
See reviews for
222
98
33
89
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Vaughan, Canada
1 review
Reviewed November 30, 2013

We are from Canada and decided to take a short trip to Buffalo New York for a short stay and do some shopping so were looking for something close to shopping area.

Well we used Comfort Suites our base and were very impressed with the help and friendliness of staff especially Andre and Chris . Once we arrived all was ready no waiting. Rooms a little dates but very clean and spacious.

We were provided a shuttle to and back from mall which really made experience exceptional

Thank you to Comfort Suites buffalo specifically Andre And Chris.

We are planning to make this an annual event

Nick Greco

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nick G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beamsville, Canada
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 29, 2013

We just stayed at the Comfort Suites before our flight from buffalo. The men who greeted us (names unknown) as well as the two men who worked the night shift, Andre and Chris were oh so pleasant and helpful. They had breakfast ready at0615 as we had to leave by 0630.
The four men were extremely pleasant.
Management should be pleased to have them on board.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 521Lorraine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buffalo, New York
1 review
Reviewed November 28, 2013

Both Lori and Rich were very helpful to us as we checked in the check in process went smoothly. The hotel is located right near Buffalo airport it's very convenient. The room is spacious clean and comfortable. Our driver Chris owned up the breakfast area early to accommodate our early departure. Andre helped us check out quickly.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jimbo81st
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Germantown, Maryland
1 review
Reviewed November 26, 2013

The location of the hotel is very close to airport. It was snowing when I got in. When my wife's flight got in passing midnight the road condition getting worse. Andre and Chris at front desk are very helpful. They make sure my wife get picked up as soon as she arrived. This make our stay at Comfort Suites a great start. We are very thankful for their kindly help.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 24, 2013

I stay here once a week, mostly I'm put in the 240ish rooms. Card says "Debbie" is my housekeeper and the room is always spotless, even the often overlooked nightstand. Helpful Lisa puts on a mean breakfast and keeps it clean and all items stocked consistently. Jose can always be found vacuuming and dusting. The common areas are spotless. The desk staffers go out of their way to accommodate - specifically Andre, Nigel and Steve. I often use the van service, and Rich, Laura, and Diane couldn't be easier to deal with. I once left my cell phone in my room, and our helpful driver Gary went back and brought it to me. I travel a lot and this is my favorite place to stay. My only request is better coffee for the room makers. Starbucks would be awesome.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Albanyconductress
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stratford, Canada
Level 3 Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 24, 2013

Stayed here in November 2013, paid for the park n fly package as we were heading away on holiday for 14 days. The young man who checked us in, Andre, was a treasure. Had a wonderful way with people, very knowledgeable and extremely cheerful. The room was very comfortable, clean and we had a great nights rest. Not really a lot of noise from aircraft take offs and nothing late into the night. The ONLY complaint is that we were on the ground floor and the drapes in the room could not be drawn closed - just for a little more privacy. Asked for a 4 am wake up which came right on time and then I think the gents name was Pete (sorry if I'm wrong) drove us over to the airport.
When we arrived back at the airport, we called the desk and informed Lori we were ready to be picked up again, she was there for us in what seemed no more than a few minutes. Lovely lady, warm and friendly and happy, even on a cold and blustery day. Dropped us off right at our car, (loved the fact that you leave your vehicle within eye sight of staff, all the time you are away, felt it more secure this way, not stuck in some back corner where no one sees it) With staff like this, a travel stay is so much more enjoyable. Congratulations Comfort Suites, this should be your flag ship of how a hotel is supposed to be run!!! Congratulations and thanks to all the staff we met, you really were amazing.
I will, without a doubt, book this hotel everytime I am in the area now.
Lynne N. Ontario, Canada

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lynne N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Cheektowaga hotels
0.9 mi away
Days Hotel Buffalo Airport
Days Hotel Buffalo Airport
#9 of 22 in Cheektowaga
1,877 reviews
1.4 mi away
Sleep Inn Buffalo Airport
Sleep Inn Buffalo Airport
#13 of 22 in Cheektowaga
394 reviews
0.2 mi away
Hampton Inn & Suites Buffalo Airport
Show Prices
Show Prices
Show Prices
1.4 mi away
Best Western The Inn at Buffalo Airport
0.6 mi away
Quality Inn Buffalo Airport
Quality Inn Buffalo Airport
#19 of 22 in Cheektowaga
382 reviews
1.6 mi away
Millennium Buffalo
Millennium Buffalo
#17 of 22 in Cheektowaga
1,135 reviews
Show Prices
Show Prices
Show Prices

Been to Comfort Suites Buffalo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Suites Buffalo

Property: Comfort Suites Buffalo
Address: 901 Dick Rd, Cheektowaga, NY 14225-3554
Phone Number:
Location: United States > New York > Cheektowaga
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Cheektowaga
#4 Romantic Hotel in Cheektowaga
#7 Family Hotel in Cheektowaga
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Buffalo 2.5*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Expedia, Choice Hotels, Cancelon, TripOnline SA, Travelocity, Hotwire, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Comfort Suites Buffalo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Suites Buffalo Hotel Cheektowaga
Buffalo Comfort Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing