I would give the experience lower end of average, closer to average than very good. The first issue is that coming off the exit, you have to make a left into the lot, which can be tough as Dick Road is pretty busy and the entrance is close to a traffic light - back up of traffic. The building was not marked, but figured out where I had to go. The check in process was pretty good. The room was a good size room and everything did work. There was a mini refrigerator and a microwave. There were plenty of channels on TV and the internet connection was pretty quick, though it often required me to sign back in. My issues with the room was that you could hear people on the second floor (I was on the 1st floor),which occurred on my first night. My second night was better. They have a fitness center and an indoor pool, which appeared to be nice. My second issue is that on the web site there mention of a manager's reception, but there was no manager reception, which was one of the reasons I made my reservation there. They were in the middle of remodeling, so the lobby was a mess. Breakfast was nice - eggs, sausage patties, waffles, cereal, juice, and yogurt. The check out process could have been easier. The clerk checking me out was not the friendliest of people and could have been quicker. I am tax exempt, but she had to make sure I had a form on file, which caused some delay. I think the process took roughly five minutes. There is no express checkout, so you have to checkout at the desk.
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- Also Known As:
- Comfort Suites Buffalo Hotel Cheektowaga
- Buffalo Comfort Suites