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“Cleanest hotel I've ever been”

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Hampton Inn & Suites Buffalo Airport
Ranked #5 of 22 Hotels in Cheektowaga
Certificate of Excellence
GreenLeadersSilver level
Quebec City, Canada
Level Contributor
77 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
“Cleanest hotel I've ever been”
4 of 5 bubbles Reviewed August 11, 2014 via mobile

Very clean & modern. You can feel the freshness as soon as you walk into your room. I give this hotel 5 stars for cleanliness, amenities & modern features.

We didn't have a reservation & the price is higher than if you book online so I suggest booking a reservation. Downside is the paper thin walls. I could literally hear the adjoining room, I heard his cellphone vibrate & when he answered it thus I rated this hotel 4 stars.

Breakfast was really good & delicious. The hotel also offers 24 hours complimentary coffee, tea & hot chocolate by the front desk.

Over all our stay was pleasant.

Stayed August 2014
Helpful?
1 Thank GoaliesMom1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deidra T, Director of Sales at Hampton Inn & Suites Buffalo Airport, responded to this review, August 12, 2014
Hello!
It was wonderful to have you visit our hotel. We just reached our one year anniversary! Our Housekeeping Department is thrilled to receive the positive commendation. We are all very glad you took the time to share your thoughts with the Tripadvisor Community. We hope you will visit us again, the next time you are in the area!
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581 reviews from our community

Traveler rating
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    13
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Belle, United States
1 review
5 of 5 bubbles Reviewed August 11, 2014

This Hotel as of 2014 is clean, professional, and will most likely exceed your expectations. The shuttle went above and beyond getting us to a rental car. The shuttle took us to the store before we got the car. The hotel furnishings were sophisticated and trendy. Take a visit. What do you have to lose? They have a guarantee!

  • Stayed August 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Patricia J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deidra T, Director of Sales at Hampton Inn & Suites Buffalo Airport, responded to this review, August 12, 2014
Dear Patricia,
Thank you for providing positive feedback about our new hotel. My name is Dei and I am the Sales Manager here. Hampton Inn & Suites is sure to provide clean rooms, comfortable surroundings, and friendly service each and every time. If we fail to deliver this then we don't expect you to pay. That is our committment and your guarantee! We appreciate you recognizing and pointing out that guests can try out our property risk free. Hampton Inn & Suites has been offering this since the Eighties, and it has been a huge success! Well, I certainly hope you will visiti us again, the next time you travel to Buffalo!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mississauga, Canada
Level Contributor
407 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
4 of 5 bubbles Reviewed August 9, 2014

The hotel is right across the street from the Buffalo airport so convenient for anyone taking a flight. We stayed for 2 nights and the room was super clean and roomy. Beds were very comfortable. Hotel employees were very nice and helpful. We used the pool once and it was very enjoyable. Love the coffee/tea station in the lobby. We did not have the breakfast on either mornings because honestly those complimentary breakfasts are never really any good so we had breakfast elsewhere. We would definitely stay here again!

  • Stayed August 2014, traveled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank BelaN74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deidra T, Director of Sales at Hampton Inn & Suites Buffalo Airport, responded to this review, August 12, 2014
Hello!
Thank you to you and your family for recently being guests of our new hotel. We are very happy to hear that you all had an enjoyable experience here. Every day we welcome new faces, and it is extra exciting to welcome back familiar ones. We look forward to having you stay with us again, the next time you visit Buffalo!
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texas
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed August 9, 2014 via mobile

As frequent travelers, Hampton Inns are always reliable. However, this hotel was better than the others. Our room was huge and decorated beautifully. It was brand new and modern. The staff was polite and it was such a pleasant surprise as we were coming in from Niagra Falls. I would definitely recommend!

Stayed August 2014
Helpful?
Thank upsetmomTexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deidra T, Director of Sales at Hampton Inn & Suites Buffalo Airport, responded to this review, August 12, 2014
Greetings to our Friend from Texas!
We appreciate your sharing a positive experience with the Tripadvisor Community. I am glad you enjoyed your visit. We have a great location for travelers visiting a breath taking wonder of the world, Niagara Falls. We hope that if your travels bring you back to our area, you will choose to stay with us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed August 8, 2014 via mobile

Right across the airport and just 10 minutes to the big Walden Galleria mall, this hotel is well situated. Hotel is modern and clean. We paid an extra $11 for the studio suite. The bedroom isn't separated from the rest of the room but it is enlarged with a couple of extra amenities. Worth it.

I'm sometimes grossed out touching the hotel bed duvet - who knows when's the last time a hotel washed it? This is why we were very impressed to see a post it note on the headboard saying "the duvet covers and sheets are clean for your arrival". I have never seen this at a hotel.

Note to all Buffalo airport hotels. We paid $220 cdn for the night. Comparable to other hotels in the area. I think they are all shooting themselves in the foot. They rely on Canadian travellers coming to the Buffalo airport to save on airfares. At hotel prices like this, it closes the discount gap and will no longer be worthwhile to make the drive to Buffalo. Note Southwest has announced they are looking at Canadian destinations. Buffalo airport will no longer be needed - especially with these room rates. You may be benefitting in the short term but you are going down in the long term.

Stayed August 2014
Helpful?
Thank 416Toronto647
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwalk, United States
2 reviews
3 of 5 bubbles Reviewed August 6, 2014

This hotel is literally across the street from the airport and very convenient for late night arrivals or early morning departures or if you want to save a day of car rental expense. Dining is limited in the area.

  • Stayed July 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Renee M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deidra T, Director of Sales at Hampton Inn & Suites Buffalo Airport, responded to this review, August 8, 2014
Hello Renee,
Thank you for recently being our guest! We appreicate you recognizing our great centralized location for the Buffalo Niagara Region with quick and easy access to the highway. There are only a limited number of restaurants within walking distance to the property, but many options within a 3 mile radius. Next time you visit, please ask our front desk for dining options and we would be happy to help! We hope you will allow us the opportunity to provide accommodations for you again, in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester, NY
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed August 5, 2014

For a very impromtu trip, this was a very nice, clean, and modern hotel. Staff at the front desk were super nice. Check in was very easy and quick. Our room was very clean and had a great modern decor. The beds our young kids slept in made this terrible noise whenever they moved or the bed was touched. The bed that my husband I slept in made the noise, too, but not to the same extent. My husband said that he did not sleep well because the bed was uncomfortable to him. Our room had a few small maintenance issues that needed to be attended to that we brought up at check out. The two things that I did not like was that we could hear the people above us walking around while we were trying to sleep and there is no vent in the bathroom. Our young daughter was not a fan of the salt water pool. Complimentary breakfast had a nice variety of choices, but noting that was crave-worthy. It may sound odd, but I enjoyed being able to watch planes take off from our room.

  • Stayed August 2014, traveled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Pocobo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deidra T, Director of Sales at Hampton Inn & Suites Buffalo Airport, responded to this review, August 6, 2014
Hello Rochester Friend!
Thank you to you and your family for recently staying with us at our new hotel. We appreciate hearing back from our guests through the Tripadvisor website. I am glad to see that overall you enjoyed your visit. We hope that you will be our guests again, in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Buffalo Airport

Property: Hampton Inn & Suites Buffalo Airport
Address: 133 Buell Ave, Cheektowaga, NY 14225-3565
Phone Number:
Location: United States > New York > Cheektowaga
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #5 of 22 Hotels in Cheektowaga
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Buffalo Airport 2.5*
Number of rooms: 101
Official Description (provided by the hotel):
The Hampton Inn & Suites Buffalo Airport hotel is located adjacent to Buffalo Niagara International Airport (BUF) and provides complimentary airport shuttle service. Our property provides easy access to Niagara Falls, nearby casinos, or local shopping malls. You can also catch the Buffalo Bills at the Ralph Wilson stadium or see the Buffalo Sabres at the First Niagara Center. Several great restaurants are nearby - stop by the reception desk for a recommendation. ... more   less 
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