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Residence Inn Buffalo Galleria Mall
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Reviews (383)
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All reviewsfull kitchengalleria mallbasketball courtbedroom suiteown bathroomroom was cleanthe sofa bedshopping and restaurantsniagara fallsan extended staythe staff was friendly and helpfulbuffalo wingsconvenient locationwafflespool and hot tublong weekendfront desk staff
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299 - 304 of 383 reviews
Reviewed July 26, 2012

We really enjoyed our stay here. The suite was spacious and compfortable. The staff was friendly and helpful. The breakfast was good although it could have been hotter. The beds were sooo compfortable and the bedding very nice and clean. The pool and hot tub were great. Overall the stay was enjoyable and we will definitely stay at the residence inns again.

  • Stayed: July 2012, traveled with friends
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Thank connie b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bufri, General Manager at Residence Inn Buffalo Galleria Mall, responded to this reviewResponded July 31, 2012

Thank you for taking the time to write about your experience at the Residence Inn Cheektowaga/Buffalo. I'm happy to hear you had a pleasant stay and look forward to seeing you again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 11, 2012

This hotel is clean, well maintained, and staffed by an outstanding team. I am not generous with my five stars, but this one earned it: Five for cleanliness, five for rooms, five for facilities, five for staff.

Rooms.
Had a double bedroom and a single room in our family, and were happy with the beds, the towels, the furnishings, the cleanliness; probably the beds are only a "B" where the rest is an "A". We had an outside facing room and a room facing the courtyard.
We were there during holiday season, and the place was filled with families, but never heard screaming kids - soundproofing seems to be good.
One wing of the hotel does face the freeway, so you may want to avoid that (we did), but having not stayed on that end I do not know what the level of freeway noise is on that side of the property.

Facilities.
It is a very family friendly place: The property has a nice swimming pool, Jacuzzi, and basketball court - my kids used all of these with great satisfaction.

Meals
Breakfasts are of fairly high quality, and the breakfast lobby area is spacious and clean. The food is plentiful and the staff are warm and helpful.
There is also a light fare / snack offered three nights/week. That was a disappointment, as we went one night when it was advertised as a barbecue and was substituted as cold cuts. But that is a nit.

Location
Location is fine - just off the freeway, close to the airport, close to a major mall, across the street from a Target, adjacent to an Applebees. But it's a ways to downtown or Niagra Falls - just depends on what you're looking for in terms of location.

Staff
The best. There wasn't a request I made that they didn't find a way to help with. A random example: When we were leaving, I went to the lobby looking for a luggage cart. They were all taken, I asked a maid if she knew where, she said no, I returned to my room. She called, saying one had been returned.

Room Tip: Request rooms away from the freeway, on the third floor.
  • Stayed: July 2012, traveled with family
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2  Thank IPA_India_Pale_Ale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bufri, General Manager at Residence Inn Buffalo Galleria Mall, responded to this reviewResponded July 31, 2012

it's always wonderful to know our guests enjoyed their stay. Thank you for sharing your enjoyable stay with myself and my team.

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Reviewed July 9, 2012

You will need to drive a little to most shops and attractions, but the hotel itself is great... comfortable, quiet, clean, spacious rooms with nice toiletries, fast wifi, fridge and microwave, big beds. Breakfast was ample, with real orange juice, fruit, decent coffee - although the fake bacon was a bit weird. Its also nice to be served with china and metal cutlery instead of styrofoam and plastic. There is also a laundry and because it is a residential inn as well, there are little perks such as doing the shopping for you, etc etc. Warmly recommended.

Stayed: July 2012, traveled on business
1  Thank senti2comun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bufri, General Manager at Residence Inn Buffalo Galleria Mall, responded to this reviewResponded August 6, 2012

Thank you for recommending Residence Inn Cheektowaga to others. Sharing your experience with us is truly appreciated.

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Reviewed July 3, 2012

We were at Buffalo for one nite to see Niagara Falls. This property is located close to the airport. We had taken a double bedroom, which was beautiful and clean. Staff here is courteous and helpful.

The breakfast offered was reasonably standard with good veg/ non veg options. You also had option of making your own waffles. There is an option to sit out near the pool which is good in summers.

To sumup - Value for money !!

  • Stayed: June 2012, traveled with family
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1  Thank ganshu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bufri, General Manager at Residence Inn Buffalo Galleria Mall, responded to this reviewResponded July 31, 2012

Niagara Falls is always a favorite destination when coming to Buffalo. Thank you for sharing you visit with us, it's always nice to know we've provided an enjoyable stay for our guests.

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Reviewed June 9, 2012

The Hotel was well-maintained, the room clean and spacious. The walls are a bit "thin" so you can hear the next room at times. The breakfast was about average for complimentary breakfasts, but was enough to satisfy our hunger. The place is very convenient to the Walden Galleria mall and other shopping areas. I would definitely stay here again.

  • Stayed: May 2012, traveled with family
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1  Thank yyztravellercdn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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