I booked this hotel several months prior to arrival (for 10 travellers) and had to call to adjust the file a few times. The contact on the phone (Paul.) was very pleasant and helpful, but when we arrived for check in...
They are in the middle of renovations in the front lobby, so it wasn't the ideal stay (breakfast area shrouded in plastic etc). Our bookings were mixed up and the front desk tried to overcharge when it came to the parking fee. I had to firmly advise them for each booking just to make sure they had it correct as we had double and triple priced rooms (yes...the price is different).
The rooms were very dated and the amenities needed improvements. Extended parking is off site. Shuttle driver was pleasant and helpful.
Probably would not stay here again...
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- Also Known As:
- Best Western The Inn At Buffalo Airport Hotel Cheektowaga
- Best Western Hotel Cheektowaga
- Cheektowaga Best Western
- Best Western Cheektowaga