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“Great Stay”

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Fairfield Inn & Suites Buffalo Airport
Ranked #8 of 22 Hotels in Cheektowaga
Certificate of Excellence
1 review
“Great Stay”
Reviewed June 25, 2014

This is a very clean hotel. The rooms are in great shape. Lightings are perfect. Staff are very friendly. The breakfast is great. We enjoyed the stay. Hotel is also close to most shopping and great restaurants in the area. Thank you.

The Chen's family

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Cobalt P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shelly C, General Manager at Fairfield Inn & Suites Buffalo Airport, responded to this review, July 21, 2014
Dear Chen family, thank you for staying with us on your visit to Buffalo! We were thrilled to have you as our guests and are happy that you enjoyed our complimentary breakfast and that you found everything to be clean and in great shape. We hope that you found everything you were looking for on your shopping trip, and that you got the chance to enjoy some of Buffalo's great restaurants while you were here. We hope that you will come back and see us again soon!

Best regards,
~ Shelly
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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464 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
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English first
1 review
Reviewed June 24, 2014

Friendly customer service. They let me check out late. Good location, great WIFI and room. Right across airport. i would stay here again if I visit Buffalo again. There are 3 other hotels by Marriott in the same complex

Stayed June 2014, traveled on business
Review collected in partnership with this hotel

Helpful?
Thank Shahzad M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shelly C, General Manager at Fairfield Inn & Suites Buffalo Airport, responded to this review, July 21, 2014
Dear Shahzad, thanks for staying with us and for taking the time to review our hotel. I am glad that we were able to accommodate your request for a late check out during your business trip, and also that your WIFI worked well for you while you were here with us. I will be sure to pass your kind comments along to our team members at our next "Daily Promise" meeting, and to say thank you to them for all their hard work and dedication to excellent service. Thanks once again for staying and we look forward to your next visit.

All my best,
~ Shelly
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Dover, Canada
Level 6 Contributor
99 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed June 24, 2014

The Fairfield Inn is located directly across from the airport yet you do not hear the planes taking off or landing. Hotel is also close to most shopping and great restaurants in the area. Tim Horton's next door. Great for couples or families. Breakfast was hot with a lot of selection to start the day.

Room Tip: I always prefer the top floor
See more room tips
Green Features: Seem to follow good standards. Blue bins in rooms.
  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Yesforscotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shelly C, General Manager at Fairfield Inn & Suites Buffalo Airport, responded to this review, July 21, 2014
Good evening Aurorarocks, and thank you for staying with us on your family trip to Buffalo! We are happy to hear that you enjoyed our hot breakfast buffet and that the available selection of food was a good variety for your family. Our whole staff agrees with you that it's a big bonus to have Tim Horton's next door, and I personally have a hard time starting my day without my double double. We are happy to have served you during your trip with us and look forward to welcoming you again on your next visit.

Kind regards,
~ Shelly
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Overland Park, Kansas
Level 1 Contributor
4 reviews
Reviewed June 23, 2014

Stayed here once 2 years ago when I was flying out of Buffalo. Absolutely loved it. It is close, shuttle is extremely quick, staff is really really nice.

I was looking late in the evening for some soap and lotion for my 3 yr old kid. There wasn;t any in the store, but the manager found some within 20 minutes and brought it to me. It was a really nice gesture, which they wouldn't have to do and I did not even expect it. The breakfast is quite good.

Room Tip: Book in advance, they are mostly sold out. Rooms are typically good, but try to stay away from eleva...
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  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Anks_in_OP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shelly C, General Manager at Fairfield Inn & Suites Buffalo Airport, responded to this review, July 21, 2014
Dear Anks_in_OP, thank you for your very kind review of our hotel and for your wonderful comments about our staff. Our evening manager was so happy to have found the baby shampoo and baby lotion for your little one at your request, and I am glad that we were able to offer this unexpected surprise to you. We thank you for your feedback about our hotel and staff, and we look forward to serving you again, should your travel plans bring you back to visit Buffalo from Kansas in the future.

All our best,
~ Shelly
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level 4 Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed June 23, 2014

Stayed two nights, friendly staff, clean room, large bathroom, good breakfast included (eggs (scrambled/hard boiled) sausage, waffles (make your own) fruit, cereal, toast, fruit. Conveniently located across from the airport, easy quick drive to Galleria (8 min) and other stores are approx 15 minutes away. Would stay here again

  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank portwhitby79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shelly C, General Manager at Fairfield Inn & Suites Buffalo Airport, responded to this review, July 21, 2014
Good evening portwhitby79, and thank you for staying with our hotel on your trip down from Toronto! I am happy to hear that you enjoyed the variety in our breakfast buffet, and that you found our location to be convenient to the Galleria Mall and many other shopping venues. I hope that you found lots of bargains on your shopping trip and we hope to be your hosts for your next visit to Buffalo!

Kind regards,
~ Shelly
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed June 23, 2014

Staff were very pleasant and accommodating...allowed to check-in due to early flight arrival...room clean & comfortable...complimentary hot/cold breakfast was just right..return customers of the hotel

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Robert N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shelly C, General Manager at Fairfield Inn & Suites Buffalo Airport, responded to this review, July 21, 2014
Thank you Robert for coming back to stay with us again! We are so happy that we were able to find a room for you when your flight landed earlier than our normal check-in time of 3pm. Our breakfast staff will be thrilled to hear that you enjoyed our complimentary breakfast, and I will be sure to share your kind comments about your clean room with our housekeeping staff as well. Thank you for bringing your family once again to stay with us and we look forward to seeing you again!

Best regards,
~ Shelly
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 23, 2014

Stayed for 3 nights room very clean nice firm bed would get 5 stars but the AC in room struggled during the day. Room was at 78-81 degrees. However after dark and by morning the room was at 68-70 degrees. The Staff looked at it and reset it , but no change. The said they would add some bonus points, to my account for dealing with the issue. Thank you! Great breakfast.!! I will stay there again for sure.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tender40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shelly C, General Manager at Fairfield Inn & Suites Buffalo Airport, responded to this review, July 21, 2014
Thank you Tender40 for staying with us this summer despite the difficulties that you encountered with the air conditioning unit in your guestroom. Especially during the heat wave that came upon us while you were our guest, I can imagine how frustrating it would have been to be stuck in a hot room that just would not cool down. Thank you so much for your kindness and patience while we worked to troubleshoot and repair the problem, and I am so glad that we were able to fix it to your satisfaction. I'm so glad to hear that you will be coming back to see us again on your next trip to Buffalo from Boston!

Have a great week!
~ Shelly
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Buffalo Airport

Property: Fairfield Inn & Suites Buffalo Airport
Address: 4271 Genesee St, Cheektowaga, NY 14225-1943
Phone Number:
Location: United States > New York > Cheektowaga
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Cheektowaga
#3 Family Hotel in Cheektowaga
#4 Business Hotel in Cheektowaga
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Buffalo Airport 2.5*
Number of rooms: 140
Official Description (provided by the hotel):
Welcome to the Fairfield Inn & Suites Buffalo-Airport hotel, directly across from the Buffalo Niagara International Airport. Our Cheektowaga, NY location is 5 minutes from the Walden Galleria mall, near downtown Buffalo, and 25 minutes from Niagara Falls, NY USA and Canada. When looking for a hotel near the airport for business travel in Buffalo, stay at Fairfield Inn & Suites. Our new hotel, featuring suites, is close to Greatbatch Medical, General Dynamics, DRS Technologies, and Cintas. Parents and students can be on the University at Buffalo campus (SUNY Buffalo) in less than 15 minutes. Our Buffalo-Airport Marriott hotel is also near great Buffalo architecture, sports and entertainment venues such as Frank Lloyd Wright's Darwin Martin Complex, Buffalo Sabres hockey at HSBC Arena, Buffalo Bills football at Ralph Wilson Stadium, Darien Lake Theme Park, and numerous public golf courses. Fairfield Inn & Suites Buffalo-Airport is the smart choice for your business or family vacation travel to Buffalo, NY. ... more   less 
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Also Known As:
Fairfield Inn And Suites Buffalo Airport
Fairfield Inn & Suites Buffalo Airport Hotel Cheektowaga

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