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“Great choice in Cheetowaga/Buffalo NY”

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Hampton Inn Buffalo-Airport/Galleria Mall
Ranked #6 of 22 Hotels in Cheektowaga
Certificate of Excellence
Reading, PA
Level Contributor
148 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
“Great choice in Cheetowaga/Buffalo NY”
4 of 5 bubbles Reviewed May 14, 2010

I accompanied my husband on a business trip. We stayed at this hotel for four nights. The lobby is welcoming with a nice breakfast area and a separate sitting area. The business center was also nice with two computers. Our room was near the elevator but we had no problem with noise. The room was typical Hampton Inn (which is exactly what we want from a Hampton!). There was a table with two chairs, rather than a desk and desk chair, the chairs could have been a little better, not very comfortable. The TV was an older model but we did have a refrigerator and microwave. The bathroom was clean and fairly large in size. The housekeeping crew was great everyday the room was cleaned exceptionally well and the towels were clean and fluffy and they changed the sheets when we asked. Except for our own bed nothing beats the Hampton Inn beds! We did not use the pool or exercise room but both looked decent. Breakfast was good, different hot foods were available everyday. The hot foods could have been warmer. And I was disappointed in the hostess that was on duty every morning. We did not see her acknowledge any quests nor did we see her wipe any table clean after someone left the table. The front desk staff was nice and helpful. There is a shopping area across the street with Target, a Pet Store, etc... McDonald's and Famous Dave's are right infront of the hotel - easy walk. There is also an Applebee's or TGI Fridays in the next parking lot (within walking distance). It wasn't until the last night that the front desk gave us a "Welcome to Cheektowaga" sheet with restaurants, theaters, churches, etc... listed (would have been handier getting it on the first night). We also used the laundry facility which cost $1.00 in quarters per load per machine. We were pleased with the laundry facility. We would recommend the following restaurants in the area: Mr. Bill's, Otto's & Cheesecake Factory (see my reviews on TA). Travel tip I found on Hints from Heloise: I took gripper shelf liner along and cut a piece to place under the towel/bath mat to keep it from sliding when we stepped out of the tub/shower. A piece is also nice to use if the tub does not have slip resistant feature. The gripper shelf liner is inexpensive and when it is wet just pat dry with a towel and let it air dry completely.

  • Stayed May 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DeeDeePA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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692 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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  • Any
English first
ssechrest230
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed May 3, 2010

I stayed here because I had an early flight the next morning, and the front desk had double booked my room. At 12:30 AM, I had someone trying to get into my room because he was told it was his room. Not very pleasant when you have to be up 4 hours later. I couldn't sleep at all. I probably will never stay there again because of that, which is a shame because the hotel was pleasant until then.

  • Stayed January 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank suzzy230
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rockland County, NY
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed April 13, 2010

Have stayed at a lot of different Hampton Inns, and they are almost all very good, my favorite chain, but this particular location on Walden Ave in Buffalo is the friendliest Hampton Inn so far. The hotel is well-managed and the staff is superbly friendly and considerate. I recommend this hotel to anyone who wants a pleasant quiet stay. Also, the location is convenient for travellers, easy access to expressway, mall, many good restaurants nearby, supermarket, all kinds of shopping, etc.

  • Stayed April 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank engineer33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed February 16, 2010

Stayed at the Hampton Inn this past weekend, and was so glad we picked this hotel. IT was clean, perfect location - and the staff just bent over backward. It was an extremely busy weekend - long weekend for Canada & the US, so lots of shoppers - plus it was Valentines weekend:) So it was busy, but a great experience. The location is perfect for shopping - almost in the Walden Galleria parking lot :) and across from a Target.
We returned Saturday night and found no parking - 2 staff members offered to move their cars, so we could park - they were awesome! Breakfast in the AM was a little crazy, but again staff were doing their best to keep up, and offered to bring something to our room as they were out at that moment. Fantastic staff, great location - would recommend for sure.

  • Stayed February 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CanadaChrissy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario
1 review
5 of 5 bubbles Reviewed January 5, 2010

Staff very accomadating, Supperior customer service. This stay was accidental, Our van broke down in the recent snow storm! Could of not picked a better place to stay, Thank you to all the Front desk staff and Shuttle service *****

  • Stayed December 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HDontario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
colorado
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed October 25, 2009

I highly recommend this hotel if you need to stay near the Buffalo airport -- the staff went out of their way to make sure my stay was comfortable and felt taken care of in every way possibe

  • Stayed October 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank andreayoung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
2 reviews
5 of 5 bubbles Reviewed August 16, 2009

I booked three days advanced abd got a room for around 180 a night,
Called back in a few days when the rate lowered 30 dollars. They were more then happy to reduce the rate.
What you get -Two queen beds with an pull out couch in a separate room. Internet ,great clean room.
Breakfast was excellent. We all spent hours in hot tub and pool.
We will be back
When we came home we called back because we left our swim trunks. I phone th polite staff, The took action and called me back a few hours later, what they found did not describe our clothes, It turned out we did bring them home. Props to the staff.

  • Stayed June 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Newtonbrook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Buffalo-Airport/Galleria Mall

Property: Hampton Inn Buffalo-Airport/Galleria Mall
Address: 1745 Walden Ave, Cheektowaga, NY 14225-4924
Phone Number:
Location: United States > New York > Cheektowaga
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Cheektowaga
#3 Romantic Hotel in Cheektowaga
#4 Family Hotel in Cheektowaga
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Buffalo-Airport/Galleria Mall 2.5*
Number of rooms: 132
Official Description (provided by the hotel):
The Hampton Inn Buffalo Airport is a great location for your next business trip or weekend getaway. Our promise to you is a clean and comfortable stay every time. While staying at our hotel you will receive top-notch service from our front desk staff who will treat you like family. Treat yourself to our delicious On the House Complimentary Hot Breakfast® every morning from 6-10a. There, you will find a variety of delectable treats such as our make your own waffle station, eggs, sausages, potatoes, yogurt, homemade oatmeal, fresh fruit, cereal and more. On-site you will find our recently renovated fitness center that is equipped with brand new elliptical machines, treadmills and free weights. Our facility includes a meeting room that can accommodate up to 25 people and we offer a variety of meal options and audio/visual support. Our complimentary 24-hour business center is perfect for those last minute business needs. Do you need a ride to or from the airport? We provide 24 hour shuttle transportation and are available at your convenience. Located only 10 minutes away from the Buffalo-Niagara International Airport, we guarantee quick service every time. For all of you who love to shop, we are conveniently located across the street from the Walden Galleria Mall and within walking distance of a variety of restaurants. Enjoy our facility and book with us today! We look forward to meeting you! ... more   less 
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Also Known As:
Hampton Inn Buffalo Airport Hotel Cheektowaga
Buffalo Hampton Inn

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