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“Excellent hotel”

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Hampton Inn Buffalo-Airport/Galleria Mall
Ranked #6 of 22 Hotels in Cheektowaga
Certificate of Excellence
Boston, Massachusetts
Level 3 Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Excellent hotel”
Reviewed July 10, 2014

This hotel must be fairly new. Everything is clean, the workout area is great, the lobby looks new. The rooms are typical Hampton Inn. Nicely appointed, clean and comfortable. Food options and the airport are close by. I will stay here again.

  • Stayed July 2014, traveled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Hockey D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Desirae K, General Manager at Hampton Inn Buffalo-Airport/Galleria Mall, responded to this review, July 13, 2014
Good Afternoon HockeyD, thank you for taking the time about your recent stay at our Hampton. We have recently done some renovations at our hotel; I’m glad that you enjoyed! It’s great to hear that you were comfortable at our hotel and the close by restaurants options. Come back and see us the next time you are in the Buffalo area. We love having you! ®
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724 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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English first
Grass Valley, California
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 5, 2014

After a delayed flight I arrived at this hotel to check in at 1:00am. I was given the "last room left" which was a smoking room. And it was A SMOKING room. I was told there are 5 smoking rooms in the hotel, and when they are reserved, they are heavily used as smoking rooms. I ended up not staying because it smelled so bad like smoke, and they were courteous about refunding my payment.
If you are a non smoker and sensitive to smoke, you will most certainly not want a smoking room.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank TMGraves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Desirae K, General Manager at Hampton Inn Buffalo-Airport/Galleria Mall, responded to this review, July 13, 2014
Thank you for your kind words regarding our front desk team. They truly wish to give each guest the most enjoyable stay and I am glad they were able to assist you with your reservation and not charge you. We do recommend non-smokers to not book a non-smoking room, however we understand it was our last room. We welcome you back during your next trip to Buffalo. Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canada
2 reviews
Reviewed July 3, 2014

The hotel is well kept, clean, and courteous staff. The beds are a bit too soft for my liking, but spacious enough with TV, in-room coffee machine and complimentary internet access. Complimentary breakfast with a good selection of eats.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Ramona M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Desirae K, General Manager at Hampton Inn Buffalo-Airport/Galleria Mall, responded to this review, July 6, 2014
Greetings Ramona, thank you for your feedback about your recent stay! I am happy to see you enjoyed the location of our hotel, and our complimentary breakfast. I will pass along your kind words to our team! We look forward to seeing you the next time you are in the Buffalo area.
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Alfred, United States
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 1, 2014

The Buffalo Airport Hampton Inn is conveniently located and on par with other Hampton Inns in most categories. The food service and selection, however, is below average and in need of improvement. On the positive side, the rooms are large, well furnished, and quite comfortable. Also there does not seem to be the level of noise often encountered in American hotels.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Louis G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Desirae K, General Manager at Hampton Inn Buffalo-Airport/Galleria Mall, responded to this review, July 6, 2014
Good Morning Louis, thank you for taking the time to post a review about you most recent stay! Thank you for your feedback about our breakfast/food service – we do value feedback because we are always looking to improve to make sure our guests are completely satisfied. I am happy to see you found our location accommodating, with many restaurants and shopping right nearby it is great for any traveler! Please call the hotel directly with more feedback if you would like, have a great day!
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Elmira, Canada
Level 5 Contributor
69 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed July 1, 2014

We normally stay at the Red Roof as our shopping stayover, but had points to use so we bumped up to the Hampton to see what it was like. Definitely a better hotel in many respects, including a breakfast thrown in for the price and a more spacious room. But as a place to crash in between store hopping, I'd save the bucks and stay at the RR again. No complaints, really: good check-in, clean large room, comfy bed, standard in-room amenities, etc. The breakfast was okay but the powdered scrambled eggs left something to be desired and the variety was so-so. As a freebie breakfast I can't really complain, but I've had better. Free wifi worked great and the hi-def TV looked great. If we stayed in the room longer than we normally do, I'd pick this one over the RR, but if you're looking to save money while you shop, you can find a better deal.

  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WaterMonkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Desirae K, General Manager at Hampton Inn Buffalo-Airport/Galleria Mall, responded to this review, July 6, 2014
Good afternoon! Thank you for choosing our Hampton for your recent stay in Buffalo for some shopping. I’m happy to see you were able to make it to our breakfast in the morning, and you enjoyed the complimentary high speed WIFI and hi-def televisions! Thank you for your feedback about our breakfast items, Hampton is always looking for feedback so I will pass along your comments to them. We hope to see you sometime soon! Have a great weekend.
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Rochester, United States
1 review
Reviewed June 25, 2014

Our baseball team stayed there during a tournament. The staff, the accomodations, and the food were top shelf. A 13U boys baseball team can be a handful, and every staff member went the extra mile for us. Great people and a great environment. I highly recommend it!

  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Jerry T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank M, Front Office Manager at Hampton Inn Buffalo-Airport/Galleria Mall, responded to this review, June 26, 2014
Greeting Jerry! It’s great to hear that you and your group enjoyed their stay. We loved having you here! Thank you for your kind words about our hotel and our whole Hampton team, I will pass along your comments to them. We hope to see you the next time you are in Buffalo for a tournament or just for leisure travel! Have a great day.
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Union Dale, Pennsylvania
Level 5 Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed June 23, 2014 via mobile

Amazing stay! Place was like new. The staff was friendly and upbeat, our room was very roomy and spit shined!! Room smelled fresh, like flowers.
We would definitely choose this again.
Best part was having their coffee available 24 hours if the day :-)

Stayed June 2014, traveled on business
Helpful?
Thank GabeKatz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank M, Front Office Manager at Hampton Inn Buffalo-Airport/Galleria Mall, responded to this review, June 24, 2014
Hi GabeKatz! So happy to see you had an awesome stay at our hotel. We have recently done some renovations here, I’m glad you enjoyed! We do take pride in cleaning each guest room to perfection for your stay; I will pass along your kind words to our housekeeping team. I agree that the coffee at Hampton Inn is delicious, and the best part is it is available to you 24 hours a day! Come back and visit us on your next trip to the Buffalo area. Have a great day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Buffalo-Airport/Galleria Mall

Property: Hampton Inn Buffalo-Airport/Galleria Mall
Address: 1745 Walden Ave, Cheektowaga, NY 14225-4924
Phone Number:
Location: United States > New York > Cheektowaga
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Cheektowaga
#3 Business Hotel in Cheektowaga
#4 Family Hotel in Cheektowaga
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Buffalo-Airport/Galleria Mall 2.5*
Number of rooms: 132
Official Description (provided by the hotel):
The Hampton Inn Buffalo Airport is a great location for your next business trip or weekend getaway. Our promise to you is a clean and comfortable stay every time. While staying at our hotel you will receive top-notch service from our front desk staff who will treat you like family. Treat yourself to our delicious On the House Complimentary Hot Breakfast® every morning from 6-10a. There, you will find a variety of delectable treats such as our make your own waffle station, eggs, sausages, potatoes, yogurt, homemade oatmeal, fresh fruit, cereal and more. On-site you will find our recently renovated fitness center that is equipped with brand new elliptical machines, treadmills and free weights. Our facility includes a meeting room that can accommodate up to 25 people and we offer a variety of meal options and audio/visual support. Our complimentary 24-hour business center is perfect for those last minute business needs. Do you need a ride to or from the airport? We provide 24 hour shuttle transportation and are available at your convenience. Located only 10 minutes away from the Buffalo-Niagara International Airport, we guarantee quick service every time. For all of you who love to shop, we are conveniently located across the street from the Walden Galleria Mall and within walking distance of a variety of restaurants. Enjoy our facility and book with us today! We look forward to meeting you! ... more   less 
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Also Known As:
Hampton Inn Buffalo Airport Hotel Cheektowaga
Buffalo Hampton Inn

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