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“It's nice, convenient and the service is really good”

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Courtyard Buffalo Airport
Ranked #11 of 22 Hotels in Cheektowaga
Certificate of Excellence
Denver, Colorado
Level 6 Contributor
451 reviews
130 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
“It's nice, convenient and the service is really good”
Reviewed August 13, 2014

Great location by the airport for an early morning flight. It's a courtyard, so a bit scaled down from typical marriott's but the service is very good at the desk and the small cafe. There is a nice area outside to sit and talk and the airport noise a minimal. A good stay

Room Tip: Ask for a room on a high floor
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  • Stayed August 2014, traveled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank ThatchersBiscuit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Felix R, General Manager at Courtyard Buffalo Airport, responded to this review, August 16, 2014
Thank you for your review. I’m glad you had a comfortable stay and had an opportunity to sit outside and enjoy the courtyard. I appreciate you for choosing to stay with us and we hope to see you again.
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282 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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English first
Toronto, Canada
Level 3 Contributor
23 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 12, 2014

We stayed here for a couple nights over the weekend and I must say for the price we paid the hotel exceeded my expectations. The front desk staff was very friendly and helpful with directions to local stores and check-in/check-out was fast and seamless. Both the room and bathroom was very spacious and clean, the tv was nicely placed near the sitting area with the couch but could be pulled out faced towards the television which was a nice touch if you wanted to watch tv in bed. They had a mini fridge which stayed very cold if you wanted to store a few items or beverages. Both nights that we stayed there were no noise problems with the planes, or other guests so they must have good soundproofing when it comes to their walls and windows. The offer free wifi which is a great bonus, and an upgraded wifi for $4.99 (if I remember correctly) for websites that stream videos like youtube, etc. For people who enjoy room service with their stay, the Courtyard Buffalo doesn't offer this service but for the price per stay I wouldn't complain. In the lobby there is a small snack/refreshment area, plus there are plenty of fast food/restaurants nearby if you wanted to eat, you'd just have to leave your room. We didn't have a chance to enjoy the whirlpool/pool or the exercise facilities but the hotel looked very well kept so I'm sure there wouldn't be much of a disappointment there. Overall if I'm in the area, I will for sure choose the Courtyard Buffalo for my next stay.

  • Stayed August 2014, traveled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Foodie_Bear1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Felix R, General Manager at Courtyard Buffalo Airport, responded to this review, August 16, 2014
Thank you for submitting a review of our hotel. I’m glad to hear you found the staff to be friendly and attentive. It’s good to know you thought the layout of the room was comfortable and suitable for your needs. While we do not offer room service, we do offer a “Bistro to Go” option from our restaurant and will soon be incorporating delivery to your guestroom. Thank you for choosing to stay with us and we look forward to seeing you again.
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mississauga
Level 4 Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed August 5, 2014

We stayed here for a weekend soccer tournament. The rooms were spacious and clean. Wifi worked well throughout the hotel. The room had a mini fridge but no microwave which was disappointing. Nice lobby and patio with fireplace in the back. I was disappointed that there wasn't a breakfast included. Fairfield Inn and Town Place Suites (both by Marriott) are in the same parking lot and do offer free breakfast. Never heard the planes so noise isn't a problem here. Very friendly staff. Good location but next time we will stay at one of the hotels that offer breakfast...for the convenience.

  • Stayed July 2014, traveled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank travel5Mississauga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Felix R, General Manager at Courtyard Buffalo Airport, responded to this review, August 8, 2014
Thank you for taking the opportunity to submit a review of our hotel. I’m glad you found your room to be spacious, clean and quiet. Our hotel is equipped with double paned windows which helps insulate the building from outside noise. All our guest rooms have a mini-refrigerator however our suites also have a microwave. We also have a couple of microwaves that are available upon request. While our breakfast is not complimentary we do offer a package which includes breakfast for two adults and two children, 12 and under. Thank you for choosing to stay with us and we do hope to see you again.
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South Shields, United Kingdom
Level 5 Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed July 19, 2014

This is another good Marriott hotel with all the amenities, gym, pool, bar and free wifi. You can walk to numerous restaurants and we walked to Buffalo airport. The airport is modern and also has free wifi, ect.

Room Tip: The rooms are big and not noisy.
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  • Stayed July 2014, traveled on business
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Sanddancer-abroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James C, Manager at Courtyard Buffalo Airport, responded to this review, July 27, 2014
Thank you for taking the time to let us know about your recent stay at our hotel. We are located directly across the street from the airport and many guests including yourself are surprised with the close proximity and short walk over. We do have our 24/hr airport shuttle that also runs within a three mile radius for our guests to use. We hope you’ll come back again when your travels bring you to the Buffalo area!
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Toronto, Ontario, Canada
Level 6 Contributor
207 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed July 17, 2014 via mobile

Stayed here for one night. Newer hotel. Pros: nice looking bistro in lobby serving Starbucks, modern lobby, full exercise room - did not use, pool - did not use, free parking, room was reasonable size, great location near Walden Galleria, friendly staff, shuttle service. Cons: functional washroom, cheap toiletries, low thread count linen, average comfort bed, and no food at the bistro at 11am on a Sunday. Had to go to Tim Hortons nearby for breakfast/lunch. Depending on what you are looking for, may or may not be right for you. Example, not a place for a romantic night or a family getaway, but may be better for a business trip, shopping trip or to be close to the airport.

Stayed July 2014, traveled as a couple
Helpful?
1 Thank Sohail M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Felix R, General Manager at Courtyard Buffalo Airport, responded to this review, July 25, 2014
Thank you for taking the opportunity to submit a review of our hotel. Your feedback is important to us and greatly appreciated. I’m glad to hear found our staff to be friendly and the hotel’s location convenient for your needs. It’s disheartening to hear you had to leave the hotel for breakfast at 11:00am. While the Bistro does close at 11:00 on weekends, we should always be able to serve a guest so long as we have the equipment on, which should have been at that time. Please feel assured that I have reviewed this issue with my staff. I do agree hotels are designed to meet the needs of the customer and consideration to your needs should be a deciding factor in choosing a hotel. Thank you for staying with us and hope we hope to see you again.
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Staten Island, NY
Level 5 Contributor
58 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed July 16, 2014 via mobile

This Mariott was great. If it had included breakfast like most Mariotts do I would have given it five stars. Even though it's next to the airport I never heard a single plane once inside. Beautiful outdoor area with fire pit. Staff was very friendly and helpful. Pool has great hours and a nice jacuzzi too. Both the pool and the hot tub have a lift for guests in wheel chairs. We had adjoining rooms 421 and 423 which was also handicap accessible. Nicely appointed rooms. My only two complaints would be there are no microwaves in the rooms (there is one in lobby for all to use) and also there was only one washer dryer for guests to use. We were there for a week for a big tournament and it was hard to catch the washer free, there should have been two or three. The location is great, central to all things the city has to offer.

Stayed July 2014, traveled with family
Helpful?
Thank Luckiestmomever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James C, Manager at Courtyard Buffalo Airport, responded to this review, July 27, 2014
Thank you so much for this nice review! We appreciate that you took the time to let other TripAdvisor visitors know about your stay and the amenities we have to offer. I apologize for the wait times for the guest laundry. While normally they are not in use that often, there was high usage that week while the tournament that was in town and I can see how that can be frustrating. I will share your comments with our staff and we hope to see you again on your next visit to Buffalo.
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Toledo, OH
Level 3 Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 15, 2014

We stayed one night en route to Niagara Falls from Washington, DC. Check-in was simple and there were plenty of luggage carts available. Parking was plentiful and free, unlike many of the hotels around Buffalo that charge a fee. The hotel was built within the past few years, so furnishings and decor are modern and fresh with clean lines. The lobby is large with comfortable seating areas including "media pods" for semi-privacy, a bistro, a little marketplace, and computer work stations. The pool is large and has a small hot tub, but the scent of chlorine was overpowering for our 7 year old. There was an outdoor seating area, but the fire pit was not lit.

The room, a double queen, was spacious, clean and comfortable. The beds were soft with crisp linens and lots of pillow. There was an oversized chair that folded out into a twin bed - which made the 7 year old quite happy...her own little space! Wifi was free and strong. Rooms accents were nice - desk, chairs, lamps, floor length mirror, decorative vase, coffee pot, refrigerator. Large closet as well as a wardrobe with irrn/board and hair dryer (glad I thought to look in there - would have thought it would have been in the bathroom). The bathroom was large and clean, with plenty of room in the shower, including a bench at the end. Good water pressure.

If you are visiting the Buffalo/Niagara area, this is the place to stay!

  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Service
Helpful?
Thank itsnojoke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Felix R, General Manager at Courtyard Buffalo Airport, responded to this review, July 25, 2014
Thank you for taking the time to submit a review. It’s good to know you appreciated the décor and layout of our hotel. I’m happy to hear you were able to take advantage of the amenities we offer. Please accept my apologies for the strong odor of chlorine in the pool area. I have followed with my maintenance team to ensure the chemical feeders are properly calibrated. I’m glad you chose to stay with us and hope to see you again the next time you visit the Buffalo area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Buffalo Airport

Property: Courtyard Buffalo Airport
Address: 4243 Genesee St, Cheektowaga, NY 14225-1943
Phone Number:
Location: United States > New York > Cheektowaga
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #11 of 22 Hotels in Cheektowaga
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Buffalo Airport 3*
Number of rooms: 134
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