Ok, I know this is not a 5 star hotel and I gave them all 5 stars. It's because within the category of reasonably priced airport hotels, they totally exceeded our expectations. That was not easy to do because we arrived in a bad mood after our flight was delayed and therefore, we missed our outgoing plane forcing us to overnight in Buffalo. The service was attentive, pleasant, and helpful, from the airport shuttle, through check in, to departure. When they saw we weren't able to get our luggage they helped us with toiletries, etc. The room was really nice and tastefully decorated. We had just spent the week at an expensive spa and this room was not only more comfortable and more interestingly decorated, it was also more inviting and relaxing. The hotel was very geared towards the business traveler with many amenities available to make your journey just a little easier from free shuttles, to large lobby located flat screen TVs with flight info, to the lobby located Starbucks and other quick food items available for sit down or on the run. I almost wish we had been there longer so we could explore buffalo and Niagara falls before heading back to the airport. Cudos to the owner and management, great job. This was the best airport hotel we have ever visited!
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