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“Just Okay”

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Crabtree's Kittle House
Ranked #1 of 1 Chappaqua B&B and Inns
Certificate of Excellence
new york
Level 4 Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Just Okay”
Reviewed September 21, 2011

We stayed here a couple of weeks ago. It was okay. We had booked months in advance as we wanted to check out the restaurant, but they called us 2 days before our reservation to tell us there was a wedding taking place that evening in there and they were putting us in a room away from the wedding to keep the noise level down. Needless to say we could here the DJ playing wedding music at full blast till 12.30pm. We had requested a king bed but had a room with 2 queens due to this event. Beds were not that comfortable, they decor was tired and the Continental breakfast was disappointing. Also there was a cat wandering around the dining room at breakfast time which wasn't great for me as I'm allergic! (but that's not the cat's fault).

I would definitely go back to the restaurant but next time by next time I wouldn't bother staying unless I was attending a wedding there.

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank cailindona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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126 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
  • Any
English first
Hillsdale, New York
Level 4 Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 15, 2011

Stayed with friends for three nights at the inn. Ate in the main restaurant twice, and the tavern once. The food was great, with an emphasis on local products. The staff couldn't have been more accommodating. We enjoyed the continental breakfast served in the dining room each morning with the French doors open to the lovely garden where weddings often take place, and the view is across the valley over a golf course. A real country feeling, even though the inn is in crowded Westchester County. The location is very convenient to the tourist destinations we had come to see; Kykuit, Philipsburg Manor, Lyndhurst Castle, Sunnyside, and the fabulous sculpture gardens at Pepsico headquarters. I would definitely return for another stay, and recommend it highly.

  • Stayed September 2011, traveled with friends
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank innkeeper12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia PA
Level 6 Contributor
115 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed September 3, 2011

We dined in the Kittle House restaurant several times when we lived in the Chappaqua area. On a return visit to the town for a celebration, we decided to stay the night at the Kittle House. Hotels are scarce in this pricey part of Westchester County NY, which makes Kittle House all the more appealing. The place is old but well-kept, the staff was friendly and efficient. Our second floor room which overlooked a golf course was comfortable, although a wedding in progress when we checked in made for a bit of noise (we were warned in advance by the reservation clerk). The complimentary breakfast (bagels, fruit etc) was adequate but ample. Sunday brunch was offered but we had to leave. We feel we got our money's worth - even if we didn't get to see former President Clinton - who lives nearby and has been known to dine at the Kittle quite often!

Room Tip: If booking on a weekend, ask about possible wedding celebration noise.
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  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank schmidbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nyc
1 review
Reviewed August 28, 2011

Delightful people, clean homey rooms, fantastic food and an amazing wine list. The value is indisputable, the surroundings lovely.

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Pthomas900
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria, Virginia
2 reviews
Reviewed July 16, 2011

We were very disappointed by this inn--it wasn't horrible, just really, really mediocre. The gentleman who showed us to our room turned on the air conditioning unit, but 15 minutes or so later when the room was still sweltering I realized that he'd turned on the heat instead of the AC. The beds were lumpy and the pillows were poly filled, rather than down or feathers. Our room was not as clean as it should have been--the tub had a clump of hair in it and there were cobwebs in the corners of the room. Our east-facing window was missing a shade, so light poured into our room in the early morning. The complimentary breakfast looked appealing--lots of fresh fruit and bread--but some of berries that they served were rotting or moldy. Next time we will be staying elsewhere.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Mpat223
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 24, 2011

So here's the good news: The grounds are beautiful, and the rooms are clean and quaint. The restaurant is excellent.

And here's the bad news: The staff is terrible. When we reserved our room, we were told that it is a "festive inn", which I took to mean that there might be some noise from live music in the bar. What this actually meant was that they would be hosting two weddings that evening that lasted until midnight. At which point it was time to start putting things away, which also created a lot of noise until around 1:30 in the morning. My wife and I didn't get a lot of sleep that night, and not for the good reason...

The staff was terrible. When we called to complain at midnight, they actually laughed at us. When we asked to speak to a manager the next morning, the owner's mother was incredibly rude to us.

My advice is to stay far away from this terrible inn. Truly, one of the worst weekend getaways of my life.

  • Stayed July 2010, traveled as a couple
    • Value
    • Sleep Quality
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Helpful?
2 Thank mdallasm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 23, 2011

From the charming, welcoming, and most professional staff to the cozy, comfortable guest rooms, to the terrific dinner, amazing wine list, fabulous service, and lovely breakfast, everything about our multiple stays at this delightful inn has been satisfying and memorably wonderful.

Sip a cocktail in the lovely gardens; dine on sumptuous food with a view of the verdant country setting. Enjoy the most delightful innkeeper, the most knowledgeable and accommodating restaurant manager and the lovely, caring members of the Crabtree family.

But leave room for us - please!

  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jkelman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crabtree's Kittle House

Property: Crabtree's Kittle House
Address: 11 Kittle Rd, Chappaqua, NY 10514-1800 (Formerly Inn at Kittle House)
Phone Number:
Location: United States > New York > Westchester County > Chappaqua
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 1 B&Bs / Inns in Chappaqua
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crabtree's Kittle House 3.5*
Number of rooms: 12
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Also Known As:
Crabtree`s Kittle House Hotel Chappaqua

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