We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Bad Experience at Hotel”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hampton Inn Harriman Woodbury
Ranked #1 of 2 Hotels in Central Valley
Certificate of Excellence
10950
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Bad Experience at Hotel”
Reviewed December 16, 2008

I entered the hotel and it was very nice on the outside and inside. I went to my room and it looked nothing like it says online. The Continiental Breakfast was horrible it was fake eggs and hard old bagels. and they have no whole milk. My room was cleaned for the most part, but very noisey in the hallways at 7 in the morning. Last but not least the manager donna was very rude and just acted like i was bothering her to recieve the complimentary comnb and razor and shaving cream. I will not return to the hotel. O and my refrigerator didnt work, it was warm. I wish them luck considering they are a new hotel.

  • Liked — the good room service and pillows
  • Disliked — The food
  • Stayed November 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank okiemokie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

749 reviews from our community

Traveler rating
    383
    263
    65
    18
    20
See reviews for
346
195
22
61
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Boston, Massachusetts
Level 6 Contributor
234 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
Reviewed December 12, 2008

We stayed at this brand new (2008) Hampton Inn on our way back to Massachusetts from Pennsylvania because it was approximately at the half way point and it was next to the large Woodbury Commons outlet mall. You can tell it is new before you even go in because the design is different. Everything about this hotel is excellent, the help, the breakfast area with large HD TV, the room, bathroom, and location. We had a refrigerator and microwave in the room. It is set in a wooded area behind Kohl's across the highway from the outlet mall, Target, and Wal-Mart. It is very quiet yet it is next to everything. You can see the hotel if you are traveling northbound on Rte 17. It is just beyond the NY Thruway toll booths. So there is no trouble finding it. But if you are traveling south on Rte 17, you have to exit the highway before the toll booths and you cannot see the Hampton from this direction. If you don't take the exit before the toll booths, you will end up on the Thruway. There is no large blue lodging sign for this exit giving you directions. I mentioned this to the hotel and they are working on it. There are other Hampton Inns in this Hudson River Valley area but this is the only new one that is next to a large outlet mall. We even saw 2 deer on the front lawn!

  • Liked — It was brand new!
  • Disliked — It is hard to find traveling southbound on Rte 17.
  • Stayed November 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank Joseph D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manhattan
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 22, 2008

I got married at a near by location and the Regional Manager, Donna, was nothing but unhelpful and down right rude. She would not even tell me if the hotel would be open in time for my wedding. This was only a month prior to my date. Friends and family had all made reservations and she couldn't care less. She actually told me not to call her and that she would call me when it was ready!?!?!? What??? This women seems to think she is above any sort of customer service. With the economy the way it is, it is a wonder she has a job. My grandmother is better suited for the position.
When I complained to the Hampton Inn corp. office I didn't get anywhere because they do not run that particular location. This women was a nasty person and not someone you can trust on such an important occasion. If she was on fire I would toast marshmellows.

  • Stayed September 2008
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank trippytravler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Istanbul
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed October 8, 2008

We stayed at this new hotel for two nights in late September. It is brand new hotel. Everything is so fresh and new and the rooms are wonderfully decorated. Internet access is available in the rooms free of charge.

The Hotel is only two minutes away from the Mall thus gives you teremendous time advantage.

I have had one negative surprise: Although they had placed the nylon laundry bags in the closet, they do not yet have laundry service for the guests! When I called the reception to tell I had some items for laundry, the answer was very frank: " I do not have any idea on even who to call.."

However, in overall , it was a good and comfy stay.

  • Liked — Brand new and fresh
  • Disliked — lack of laundry service
  • Stayed September 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Nicomedian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marseille, France
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 22, 2008

The hotel is nice and well located but we had a surprise.
I left the room at 9:30am to take my breakfast, put the please do not disturb logo so nobody will come to the room before I checkout.
After I checkout and when to another town, I opened my handbag (that I left in the room for breakfast) and the envelop containing all my holiday cash was gone ...
There is no doubt that the charming housekeeping ladies that were just in front of me when I went out for breakfast saw me and decided to check if they could find something interesting...
I is of course my fault, I should have taken my handbag... But be very carefull there, never leave anything...

  • Liked — new and clean hotel
  • Disliked — expensive, got stolen there
  • Stayed August 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank EricMRS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Central Valley
1.0 mi away
Americas Best Value Inn
Americas Best Value Inn
#2 of 2 in Central Valley
261 reviews
8.3 mi away
Holiday Inn Express Hotel & Suites West Point
10.0 mi away
The Thayer Hotel
The Thayer Hotel
#1 of 1 in West Point
962 reviews
Show Prices
Show Prices
Show Prices
8.6 mi away
Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen
12.6 mi away
Homewood Suites by Hilton Newburgh-Stewart Airport
10.3 mi away
Holiday Inn Express Hotel & Suites Peekskill - Hudson Valley
Show Prices
Show Prices
Show Prices

Been to Hampton Inn Harriman Woodbury? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn Harriman Woodbury

Property: Hampton Inn Harriman Woodbury
Address: 60 Centre Dr, Central Valley, NY 10917-6501
Phone Number:
Location: United States > New York > Central Valley
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Central Valley
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Harriman Woodbury 2.5*
Number of rooms: 136
Official Description (provided by the hotel):
The Hampton Inn Harriman Woodbury in Central Valley, New York features an indoor swimming pool and rooms with a 32” LCD TV. It is off Route 87 and Route 6 and is located only ½ mile to Woodbury Common Premium Outlets. Complimentary Shuttle service is offered to Woodbury Common Premium Outlets and other destinations located in and around the hotel.Contemporary accommodations at the Hampton Inn Harriman Woodbury in Central Valley, New York are furnished with all the comforts of home, including a refrigerator and a microwave oven in every room. A coffee maker, work desk, and free Wi-Fi are also included. Access to the gym and indoor pool and Jacuzzi is available year round. Suites at the hotel also feature a Jacuzzi bath, kitchenette and sitting area.A daily hot complimentary buffet breakfast is served; guests can also receive breakfast-to-go Monday through Friday.For guests’ convenience, The Hampton Inn Harriman Woodbury in Central Valley also provides a business center and meeting facilities.Falkirk Estate and Country Club in Central Valley is 2 miles from the hotel, and the beautiful Harriman State Park is 7 miles away. West Point Military Academy is a 20 minute drive away. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotels.com, Travelocity, Orbitz, Priceline, Hotwire, Ctrip TA, Cheap Tickets, Cancelon, getaroom.com and HotelQuickly so you can book your Hampton Inn Harriman Woodbury reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Harriman Woodbury Hotel Central Valley
Hampton Inn Central Valley
Central Valley Hampton Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing