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“Good price but poor quality”

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Americas Best Value Inn
Ranked #2 of 2 Hotels in Central Valley
Newburgh, New York
Level Contributor
63 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Good price but poor quality”
3 of 5 bubbles Reviewed December 25, 2011

I was not happy when we got in our room. It looked a little dirty and outdated. The price was very convenient since me and my husband went to do some shopping at the Woodbury Commons. I wouldn't stay here again. I rather drive back home.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Gelmendorf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abvicentralvalley, Manager at Americas Best Value Inn, responded to this review, March 25, 2012
Dear guest
We credit our success in the lodging industry to providing good service and quality accommodations at affordable prices. We appreciate your willingness to take the time to let us know. We have start our room renovation and it will be completed in coupe of month with new carpet, furniture, fixtures for all rooms.

Thank you
Manager
Americas Best Value Inn
Central Valley, New York.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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257 reviews from our community

Traveler rating
    31
    72
    84
    33
    37
See reviews for
95
70
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13
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
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English first
RIO DE JANEIRO
Level Contributor
99 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 bubbles Reviewed December 6, 2011

We have stayed for one night at that hotel. I hope I won´t have to stay there again. I cannot say it was a horrible experience but it wasn´t the best I have had. The hotel s biggest problem is cleanliness. It seems they need to buy a vacuum cleaner before the rooms are swollen by dust. They say they offer a breakfast but there is no breakfast room. It is a small table placed on reception and you have to stand up to eat. If you are going shopping at Woodbury Outlet then it can be a good choice as you can even go walking there!!

  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ACROSANNA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abvicentralvalley, Manager at Americas Best Value Inn, responded to this review, December 7, 2011
Dec 7th 2011

Americas Best Value Inn
139 Route 32
Central Valley, NY 10917

Dear Acrosanna



We credit our success in the lodging industry to providing good service and quality accommodations at affordable prices. We appreciate your willingness to take the time to let us know where improvement is needed so that we may continue to maintain our high standards.
We did not find your name in our guest folio. If we knew your date of stay with register guest name we can address to our housekeeping dept.


Sincerely

Dilip Patel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Central Valley hotels

Milton, Canada
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed November 9, 2011

Lobby smelled, could only hold 2 tiny tables, advertised continental breakfast was cheerios or cornflakes and stale white bread. Service was terrible. Website says you could get a rollaway bed for 10/night but front desk refused saying not tonight with no explanation whatsover. Rooms are dingy, towels threadbare. Only plus is its proximity to Woodbury Commons.

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rheep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abvicentralvalley, General Manager at Americas Best Value Inn, responded to this review, November 29, 2011
I apologize for any inconvenience you experienced with our lobby and break fast.
Please allow me this opportunity to apologize for the inconvenience you experienced during your stay at our Motel. I appreciate you taking the time to advice us.
we do provide Cereal like honey toasted oats , corn flakes and some other which is very good for health, also we do provide Toast, juice coffee, tea, cakes. We do have toaster in break fast area so our customer can use it as per there need. We train our housekeeping persons and make sure they provide good service to our all customers.

Thank You
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Israel
Level Contributor
80 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed October 24, 2011

The place is not a luxury hotel, but does give good value for money. I slept there for one night on October 2011 with my family after a day in the nearby shopping center. The price was $70. There was nothing wrong with the room - the cable TV was working well, we had microwave and minibar, the bath and toilet were clean (yet not new) with fan and hot water and the bed was comfortable.

At the bottom line, we all (4 persons in 2 rooms) slept well for honest price. Exactly what a motel should be.

Room Tip: Come early, before you go shopping.
See more room tips
  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LY315
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abvicentralvalley, General Manager at Americas Best Value Inn, responded to this review, November 29, 2011
Thank you for taking the time from your busy work. it is good to know & share a review about our hotel. We have recently renovated our motel and have trained the housekeepers.
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Croton on Hudson, New York
Level Contributor
92 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 bubbles Reviewed October 21, 2011

The front desk clerk was very friendly and helpful. He even showed me some of the rooms available to choose. That's where the good experience ends.

The floor is actually collapsing along one wall. There is a large stain on the rug. Lighting is dim and a few bulbs are out. Lampshades are dirty and stained. TV is an outdated 27in tube TV with bad reception. The bathroom is the most modern part of the room but has a badly corroded shower head. Beds are like bricks. There are two obnoxious flies in the room as well.

Pluses? Free wi-fi and 15% off at the diner down the road.

Room was 1/2 the price of other hotels nearby and now I know why. Not a place I would recommend :(

  • Stayed October 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank NyTravelinMan14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed October 19, 2011

Poorly maintained ! Towels are yellowish ! Bed bugs ! Carpet probably never been vacuum before ! Breakfast is terrible - very limited selection - inn keeper only interested in topping up coffee only...this place probably the worst i ever set foot in....

Room Tip: Please avoid this place....
See more room tips
  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Busker888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abvicentralvalley, General Manager at Americas Best Value Inn, responded to this review, October 20, 2011
Dear Busker

Please allow me this opportunity to apologize for the inconvenience you experienced during your stay at our Motel. I appreciate you taking the time to advice us. We are limited service Motel
so for break fast we do provide Cereal like honey toasted oats , corn flakes and some other which is very good for health, also we do provide Toast, juice coffee, tea, cakes. We train our housekeeping persons and make sure they provide good service to our all customers.

Thank You
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Level Contributor
53 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed October 5, 2011

After reading the reviews on this page, I was a little paranoid. Thankfully, it's not as bad. The room has a overpowering strange and stale smell, which we overcame by spraying everywhere with air freshener. The place is not very clean but bearable for a night's stay after shopping at Woodbury. However, it is rather dark at night and so I would not recommend walking back here from the outlets. I would not say that it is value for money, but I guess, there's not much to expect given the price.

  • Stayed September 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cryolite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abvicentralvalley, Manager at Americas Best Value Inn, responded to this review, October 17, 2011
Dear Cryolite,

Thank you for taking the time to share a review about our hotel. I apologize for any inconvenience you experienced with the room cleanliness. We have recently renovated our motel and have trained the housekeepers. We feel that these corrective measures will improve our overall guest experience.

We hope to see you again or at another one of our Americas Best Value Inns located across the Country.

Sincerely,
Dilip-Manager
Americas Best Value Inn Central Valley NY
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Americas Best Value Inn

Property: Americas Best Value Inn
Address: 139 Route 32, Central Valley, NY 10917 (Formerly Harriman Motor Inn)
Phone Number:
Location: United States > New York > Central Valley
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #2 of 2 Hotels in Central Valley
Price Range (Based on Average Rates): $
Hotel Class:2 star — Americas Best Value Inn 2*
Number of rooms: 45
Official Description (provided by the hotel):
Welcome to Americas Best Value Inn of Central Valley, New York, located less than 15 miles from Stewart International Airport and an hour from New York City. Visit the famous West Point Military Academy and West Point Museum. Enjoy shopping at the Woodbury Common Premium Outlets, a day of family fun at the Splash Down Water Park, outdoor activities at Bear Mountain State Park, a tasting at Brotherhood Winery, or a night out at Bodles Opera House. Sit down to a delicious meal at one of our local restaurants including Cosimo's Brick Oven-Woodbury, Positano Grill, or Gasho of Japan. Wake up with a free cup of coffee and our free continental breakfast each morning. Appreciate our exterior corridor hotel's stunning mountain views and the exceptional guest service provided by our 24-hour front desk staff. Our on-site business center offers all of the necessary tools to stay on top of your business needs. ... more   less 
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Also Known As:
Americas Best Value Hotel Central Valley

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