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Reviewed November 22, 2017

Picked this place due to location - close to Huntington, and water. On the positive note - updated bathroom ; sink and mirror outside the full bath - but, no place to hang towels. Small pond on grounds, and large pond across the street. Lots of parking. Now for the rest...The room was dark and musty - smell never went away. Bed-covers had torn spots, and the mattress cover was ratty = shredded/holes. Mattress was too firm. Not all the rooms have frigs, no micro. Rule - must have 2 adults to use the pool. Breakfast = coffee, apples/oranges, and packaged cakes/muffins. No computer for reservations = confusion on my reservation. I had reserved 2 beds - they were going to give me 1 queen. No views. Only hotel in the area !

Room tip: Downstairs = no elevator. Otherwise - None. Don't stay here.
Date of stay: July 2017
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
1  Thank yvonne p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lifeisgood41, Owner at Chalet Inn & Suites, responded to this reviewResponded May 24, 2018

Thank you for taking the time to write your review. We do offer a continental breakfast daily and on the weekends we serve bagels also. I'm sorry to hear that you room was not comfortable for you. We take pride in satisfying our customers. I don't know who would of told you 2 adults to use the pool. Please come back and stay with us again if you are in the area.

Thank you,
Debbie & Donna

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 12, 2017 via mobile

This is a really nice place. Its a throw back to when our family would go away when I was young. Clean rooms, super friendly staff and centerport is a nice town. Nickys restaurant is just a short walk away and that is fantastic as well. If your in the area and need a place to stay, its perfect. I'll go back no problem.

Date of stay: November 2017
Trip type: Traveled on business
Thank flyguy33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lifeisgood41, Owner at Chalet Inn & Suites, responded to this reviewResponded May 24, 2018

Thank you so much for your kind review. We work hard to make our motel as comfortable as we can for our guests.
Hope to see you again soon.

Thank you,
Debbie & Donna

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Reviewed October 9, 2017 via mobile

Iet is start with the positive: It was exactly where we needed to be.! The parking is ample and secure with live camera feeds to the office from all angles. The staff was friendly. The fridge was larger than expected. The AC worked well. Other than that, the rooms are old and in need of updating including the bathroom. People can hear right thru the floors. Smoking right outside the door to our room. I guess this is why realtors say location location location!

Date of stay: October 2017
Trip type: Traveled as a couple
Thank FerrariWidow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lifeisgood41, Owner at Chalet Inn & Suites, responded to this reviewResponded May 24, 2018

Thank you for taking the time to write a review and bringing these issues to our attention. Please come visit us again when you are in the area.

Thank you,
Debbie & Donna

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 6, 2017

Got tired of staying in big hotels near the LIE and finally found this place. Perfect location for visiting Huntington, Centerport, Northport and all the beaches. Quiet and clean. Can't wait for my next visit. Staff/owner professional, personable and knowledgeable.

Room tip: Rooms by the pool in the fall are very quiet, starting with 201 - 209
Date of stay: October 2017
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank llcallahan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lifeisgood41, Owner at Chalet Inn & Suites, responded to this reviewResponded May 24, 2018

Thank you for taking the time to write a review. We look forward to your next visit.

Thank you,
Debbie

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Reviewed August 25, 2017

My husband and I stayed at the Chalet Inn for two days in August. We have family in the neighborhood but this was the first time in 20 years that we needed to stay at The Chalet. First of all, it’s got a bit of a bad rap. It’s not a dump, not really. The rooms are large (maybe 450 sf) and the beds are pretty good. There’s a reasonable amount of storage and the lighting in the bathroom is bright. And it’s relatively clean and the rates are reasonable. All good things.

But SO ugly…why? Why does a hotel in such a prime spot need to be ugly? How about some paint? Everything is brown, beige, dingy. Maybe some new furniture. Get a decorator for goodness sakes! The grounds and landscaping are gorgeous but you have to drive 75 feet through a gigantic pot hole filed ugly parking lot to get the property.

We’ll probably stay there again because it’s the only game in town but wow, is this place a HUGE missed opportunity.

Date of stay: August 2017
  • Trip type: Traveled with friends
    • Value
    • Rooms
    • Service
1  Thank AZ_Traveler214
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lifeisgood41, Owner at Chalet Inn & Suites, responded to this reviewResponded September 21, 2017

It is so nice to hear that after all of 20 years, you have decided to stay with us. We are working on improving our parking lot, very soon. I hope you had a chance to relax by our NEW OUTDOOR POOL!! Thank you for taking the time to write a review and we will work on your suggestions.

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