The attitude of the Owner needs adjusting as he talks to his customers in a very derogatory manner.
Prior to arriving at the Chalet & Suites I called ahead and asked if there where any fridges in the rooms as I need one for storing some medication and was informed "No" but that they would supply one for a further $10.00 per day.
On arrival at the C & S we where informed that they wanted us to pay a further $40:00 for a key deposit to this we said no and that our company would be paying for the rooms etc along-with the fridge.
The following day I awoke to find that the fridge was not working and was warm I immediately went across to the reception.
I asked if I could get another fridge and explained about the value of the medication only to be shouted at that his daughter had been involved in a accident, so what, I walked out and back to the room the fridge was replaced. Whilst the rooms are except able Having a owner who believes that his customers are important is also important this man does not project this.
In 30 years of traveling this has been the worst
- Official Description (provided by the hotel):
- Chalet Inn & Suites is a quiet and quaint inn dedicate to a superior guest experience. We are centrally located on the North Shore of Long Island in the town of Centerport, neighboring the villages of Huntington, Northport and Cold Spring Harbor. Our prime, yet quiet location provides easy access to entertainment and culture, such as the Vanderbilt Museum & Planetarium, Cold Spring Harbor Fish Hatchery & Whaling Museum, state parks, fine boutiques, excellent restaurants and Centerport Beach. Guests find out inn to be a desirable stay for wedding weekends, escapes from the city, couples’ getaways, business stays during the week, and our family friendly amenities.Chalet Inn & Suites recently underwent a renovation of all rooms and offers comfortable, modern, clean guest rooms and suites. Enjoy free Wi-Fi in every room and a complimentary continental breakfast each morning. Our suites offer a full kitchen and dining area and a living room or sitting area, making them the perfect option for longer stays or families. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Hotels.com, Expedia, Travelocity, Hotwire and getaroom.com so you can book your Chalet Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.