Really enjoyed trip with my wife and two teenagers. We did kayaks because water levels were low... read more
60
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1
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Adventure Calls Outfitters
4 Lower Falls Road, Castile, NY 14427
Open today: 8:00 AM - 6:00 PM
Review Highlights
“Memorable experience.”
Because the water levels were low, the ACO staff took us out on individual kayaks vs. large rafts... read more
Darren K
wmcpherson9
Mississauga, Canada
9870
A must do at letchworth
Review of Adventure Calls Outfitters
Date of experience: August 2014
1 Thank wmcpherson9
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All reviews letchworth state park water level was low rafts rapids gorge rocks kayak fun
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rs341
Maidstone, United Kingdom
3420
A fantastic trip and a great experience. Dad and 2 teenage boys did this and we all loved it. Very safe and not too hard work so suitable for anyone. We were in a boat with a guide (Laurie) which was great as she told us about the gorge and river on the way down stream plus guided us through the best route. Great value at $35 each. Thank you everyone at ACO for a memorable time.
Date of experience: July 2014
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kevin K, Owner at Adventure Calls Outfitters, responded to this reviewResponded July 27, 2014
We're delighted to have provided your family a memorable experience, RS. You're certainly right about Lorri, she is one of our very best.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
J B
Fillmore, New York
13
Very disorganized and unprofessional. Safety is a big concern for this company. A lawsuit waiting to happen.
Date of experience: June 2014
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kevin K, Owner at Adventure Calls Outfitters, responded to this reviewResponded June 18, 2014
JB;
I'm sorry to hear your experience was so poor but am totally unaware of any issues we've had this season. Please contact me directly either by phone (343-4710) or via email; aco.rafting@gmail.com so I can learn what the problem was and take any corrective actions that may be needed.
Kevin Kretschmer
President - ACO
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
922PaulE
Virginia Beach, Virginia
263256
Rafting down the Genesee River below 400' cliffs? Not bad! These folks to a good job. Down into the gorge, into the rafts, through some mellow rapids, the water fights in the flats, a stop at a waterfall (and intriguing "hole" worn into the rock that is deep enough to jump into) and on down to the take out. It's a fun few hours, no doubt about it. Note: Short hikes involved to get to and from the river. Note 2: This trip is fun but best done in the spring when the water level is higher and faster; or after some heavy summer rains. Fall can be pretty boring and the water too shallow.
Date of experience: June 2013
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kevin K, Owner at Adventure Calls Outfitters, responded to this reviewResponded February 27, 2014
Thank you for your kind words, Paul. We're glad you enjoyed your outing with us at the park this past season and hope you'll paddle with us again. If you're looking for a bit more excitement, we recommend you try rafting with us on the Salmon River in Pulaski, NY in the future.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
charlesandlaura
London
6941
We had such a good time. The water was low, so we were in individual inflatable kayaks. The trip was 4 hours, which was tiring, but such a laugh. We were well looked after.
Date of experience: August 2013
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kevin K, Owner at Adventure Calls Outfitters, responded to this reviewResponded September 20, 2013
Glad to see you folks enjoyed your outing with us. We hope you'll paddle with us again in the future!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ChazA1
Syracuse, New York
127
Our guide from Lima was great! Although the river was a little low this time of year-August...still some fun areas on the trip with nice relaxing breaks in between the faster moving sections. The whole crew was fantastic. Kids had a good time. Huge parking area for large RVs/campers. Entered Letchworth Castile entrance with 40' RV and had no problem getting to lower falls. Thanks!
Date of experience: August 2013
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kevin K, Owner at Adventure Calls Outfitters, responded to this reviewResponded September 20, 2013
Thank you for the kind words. I remember our conversation about parking the RV and was pretty sure you'd be pleased with what you saw when you came down the hill in it.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.